Outstanding, 4.5
418 Guest reviews
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Value
4
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Rooms
4.5
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Service
4.5
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Cleanliness
4.5
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Sleep quality
4
Mikael W
Spouse/partner
April 2012
This has by far been the best hotel I've stayed in in London. The hotel is well-run, clean, and the staff is polite.There is a short walk to the underground station - but for the price, you couldn't get a better hotel.
Alfredo P
venice
Extended family
March 2012
good room quality and hotel position , excelent breakfast , ...........................................
H W
Lincoln
Spouse/partner
February 2012
With just a five minute walk from Waterloo Underground Station, this hotel is ideally located to access most of London's big attractions. The staff are polite and friendly, and the hotel is clean throughout.The breakfast is fantastic - something for everyone, and although the hotel was busy during our stay, we were seated and served quickly.The rooms are comfortable, and although quite basic, have everything you need. My only complaint is that the patio-style door in the room had poor seals, and therefore let rather a lot of noise in. We were only on the second floor - regular buses late into the night and the neighbouring ambulance station meant we were woken a number of times on both nights of our stay.One final moan - on the last morning of our stay, we were woken by the fire alarm at 5.15am, which sounded, on and off, for about 10 minutes. I ended up wandering through the hotel in my pyjamas, while three fire engines turned up outside. Fortunately there was no fire (just a fault on the system), but a quick apology to guests at breakfast would have been welcomed.Overall, an enjoyable stay, and I would definitely stay here again - maybe next time on a higher floor, further away from the road!
Anonymous
United Kingdom
Spouse/partner
January 2012
Pros: Very nice room but a little bit small
Anonymous
Switzerland
Spouse/partner
January 2012
Pros: Breakfast
Cons: --
Cons: --
Simon Carter
United Kingdom
Spouse/partner
January 2012
Pros: When we arrived the staff were very pleasant and very quick to get us checked in. we were offered a glass of cava which was very lovely. there werent any queues for the lifts and the hotel room was clean and bright.
Shakeel Rahaman
United States
Individual traveler
December 2011
Pros: I got in earlier than the scheduled check in time, but the receptionist was kind enough and got me checked into a room, so i could freshen up and go out to see the city.
Anonymous
United Kingdom
Individual traveler
December 2011
Pros: Very welcoming check in - relaxed but informative, glass of cava offered.
room clean and comfortable.
breakfast very comprehensive range of good quality food with efficient and attentive staff.
room clean and comfortable.
breakfast very comprehensive range of good quality food with efficient and attentive staff.
Lucy Roberts
United Kingdom
Spouse/partner
November 2011
Pros: This is a fantastic hotel, with great facilities, very clean high standard rooms, and fantastic views. the staff were friendly and helpful, and we got a complimentary glass of cava upon arrival. the breakfast was excellent with a great variety of choice. it is ideally situated just down the road from waterloo and would recommend staying here for business or pleasure.
Cons: We booked a deluxe double room, which had a great view, but had two single beds pushed together. we asked to change it to a room with a double bed, but were told no other rooms were available.
Cons: We booked a deluxe double room, which had a great view, but had two single beds pushed together. we asked to change it to a room with a double bed, but were told no other rooms were available.
Anonymous
United Kingdom
Spouse/partner
November 2011
Pros: Very clean, staff most accommodating, and fabulous easy location for the southbank
Anonymous
United States
Spouse/partner
October 2011
Daniel de la Mata
Spain
Individual traveler
October 2011
Peter Daniel
United Kingdom
Individual traveler
October 2011
Pros: Lovely room great sized tv. most hotels tv is tiny.
nice touch with all bathroom extras
Cons: Maybe an explanation of the breakfast room, first time down. there was such a variety of food i missed the cooked breakfast at th far end.
nice touch with all bathroom extras
Cons: Maybe an explanation of the breakfast room, first time down. there was such a variety of food i missed the cooked breakfast at th far end.
Pamela Messer
United States
Individual traveler
September 2011
Pros: The hotel was very modern and very clean. i would stay again and recommend the hotel.
Clyde Niemeyer
United States
Spouse/partner
September 2011
Anonymous
Australia
Individual traveler
September 2011
Pros: Lovely staff, great location and a free glass of champagne on arrival!
Anonymous
United Kingdom
Individual traveler
July 2011
Pros: Easy check-in, cava on arrival,beautifully clean rooms, extensive breakfast and exceptionally helpful staff in the breakfast room.
Cons: Nothing at all
Cons: Nothing at all
Anonymous
Sweden
Individual traveler
June 2011
Pros: Hotel staff was very friendly and helpful. free access to computers very nice.
Cons: The "gym" was tiny. didn't even have free weights.
Cons: The "gym" was tiny. didn't even have free weights.
Kjetil Hansen
Norway
Individual traveler
May 2011
Cons: When checking in, i informed the clerk of the payment arrangement, showed him the printout of the booking confirmation and explained how my company was paying for the room.
upon checkout, 3 days later, the same clerk had obviously not taken note of any of this, and wanted to charge me for the room on my private creditcard. i had to repeat the info i gave him on checkin, and he eventually agreed to let me leave, and that he would check up on things. before i left, he asked me for my phone number and email, where were both clearly stated on the booking confirmation printout which he was holding in his hand at this very time, which he obviously hadn't bother to look over.
i expected things to run more smoothly. these things should have been sorted out on checkin, not on checkout, when i had a plane to catch.
upon checkout, 3 days later, the same clerk had obviously not taken note of any of this, and wanted to charge me for the room on my private creditcard. i had to repeat the info i gave him on checkin, and he eventually agreed to let me leave, and that he would check up on things. before i left, he asked me for my phone number and email, where were both clearly stated on the booking confirmation printout which he was holding in his hand at this very time, which he obviously hadn't bother to look over.
i expected things to run more smoothly. these things should have been sorted out on checkin, not on checkout, when i had a plane to catch.
Matthew Strawson
Australia
Spouse/partner
May 2011
Pros: Great service with champagne on arrival, nice clean rooms and great location
In partnership with 
H10 London Waterloo
284 to 302 Waterloo Road,
London,
Greater London,
SE1 8RQ,
United Kingdom
H10 London Waterloo
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This Standard Single Room enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Room facilities
Child policy / extra beds
Room capacity1 person
19 square meters / 205 square feet
1 Double beds
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2 Single beds
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This Standard Double Room enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Room facilities
Child policy / extra beds
Room capacity2 persons
19 square meters / 205 square feet
1 Double beds
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This Deluxe Room enjoys stylish and charming decoration amidst elegant hues of black and white. It includes a media hub connection, larger working desks and upgraded coffee and tea facilities. Room facilities
Child policy / extra beds
Room capacity2 persons
25 square meters / 269 square feet
1 Large double beds
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2 Single beds
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This Standard Double Room + Breakfast enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Enjoy the abundant freshly prepared breakfast buffet with more than 140 products. Room facilities
Child policy / extra beds
Room capacity2 persons
19 square meters / 205 square feet
1 Double beds
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This Standard Double Room for Single Use + Breakfast enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Room facilities
Child policy / extra beds
Room capacity1 person
19 square meters / 205 square feet
1 Double beds
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This Deluxe Room + Breakfast represents the best choice of accommodation on each floor. This room features exclusive amenities, an elegant decoration in black and white hues, larger working desks and upgraded coffee and tea facilities. The room also enjoys a media hub connection and the below listed facilities. Enjoy the abundant freshly prepared breakfast buffet with more than 140 products. Room facilities
Child policy / extra beds
Room capacity2 persons
25 square meters / 269 square feet
1 Large double beds
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2 Single beds
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Standard Double Room - Single UseFree Wi-Fi Max. persons: 1 Double beds: 1 / Single beds: 2 Compare |
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This Standard Double Room for Single Use enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Room facilities
Child policy / extra beds
Room capacity1 person
19 square meters / 205 square feet
1 Double beds
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2 Single beds
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This Standard Twin Room enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Room facilities
Child policy / extra beds
Room capacity2 persons
19 square meters / 205 square feet
2 Single beds
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This Standard Twin Room + Breakfast enjoys stylish and charming decoration amidst elegant hues of white and gold. It includes a media hub connection and the below listed facilities. Enjoy the abundant freshly prepared breakfast buffet with more than 140 products. Room facilities
Child policy / extra beds
Room capacity2 persons
19 square meters / 205 square feet
2 Single beds
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Hotel policies & services
| Check-in: | From 15:00 Check-out: Until 12:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Internet: |
Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.) Business Corner with free Internet connection. |
| Pet policy: | Pets are not allowed |
| Rooms: | 177 |
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| Food & beverage: | Three O Two Restaurant: |
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