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Hotel Russell London

 

1-8 Russell Square, London, WC1B 5BE, England, London, United Kingdom

Great, 3.5
Based on 3203 Guest reviews
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Looking for something on a grand scale? Hotel Russell offers an extensive room selection.

Experience good quality service at this 4-star property. Transportation is available at nearby King's Cross Station. The neighborhood's many attractions include British Library, Trocadero and Trafalgar Square, all within easy reach. Both British Museum and Women's Library are quite close. The nearby Congress Centre West End is a popular venue.

Hotel Russell's general areas include a restaurant, a bar/lounge and a coffee shop/café. Hospitality services include a limousine service and a bell boy service, in addition to a late check-out option. Visiting London for work is facilitated by a conference space as well as a business center. Here you'll find 373 rooms to choose from. For wheelchair users, there are accessible rooms.

For guest comfort, Hotel Russell offers non-smoking rooms. Guests control room temperature and air conditioner levels. You can enjoy wireless high-speed Internet access (surcharge) from the rooms of this property. A hypo-allergenic bedding set (upon request) helps ensure pleasant rest. Bathrooms offer enhancements such as a bath, a magnifying mirror and also a complimentary toiletries set. Rooms have a coffee/tea maker available as well.

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Reviews Back to top
 
Great, 3.5
3203 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
3
Elsje B London August 2014 Easytobook traveller
 
 "our stay"
Location: super! Close to subway and stations, very nice neighbourhood.
Reception: good.
-: although it's already expensive, you have to pay extra for every little thing, f.i. I think a 4* hotel should have normal European electricity distribution, but we had to buy an adaptor at reception...
- last day (check out at 12am) the cleaning lady woke us up at 8 to clean the room
- shower swings from nice to icecold to boiling hot like 10 times/shower... not a really modern shower...

We got the offer to get an upgrade during our next stay.

4
D C London March 2013 Easytobook traveller
 
 "Lovely old building ... Enjoyed my stay. But WiFi is not free."
Lovely old building; my room was nicely modernised. Nice location, staff behind reception fantastic. Had lunch in the bar area - very bland and slow . That was a minor quibble, as everything else was fine. EXCEPT Wifi is NOT free. I have a big issue about this - as the rooms are pricy. How can a hotel trying to attract business in this day and age charge £15 for 24 hours of Wifi? In fact, I'll not stay here again for that reason - I'll return to my usual hotel I stay at in London.
4
Anonymous Canada Spouse/partner April 2010 Easytobook traveller
 
 "Dealt with plumbing problems quickly and given a satisfactory upgrade when..."
Pros: Dealt with plumbing problems quickly and given a satisfactory upgrade when the problems proved unfixable.
4
Anonymous Russian Federation Individual traveler June 2009 Easytobook traveller
 
 
4
Anonymous Hong Kong Family with kids June 2009 Easytobook traveller
 
 "Location is good, the city bus tour stop is just opposite, nearby with tube..."
Pros: Location is good, the city bus tour stop is just opposite, nearby with tube station, hsbc, supermarket and nice shopping area. convenient yet quiet area. it's good for us to travel with kids in this area, easy to take transport and food. and it takes about 20 mins walk from hotel to convent garden, better than taking cab or tube.
Cons: Staffs in concierge and housekeeping are not enough. we observed guests were lining up in front of concierge. and there is only one housekeeper in this big hotel (though the housekeeper in the night shift has already very helpful to clean up our room asap when we found the room is not yet making up in the evening time)
4
Smith United Kingdom Group of friends May 2009 Easytobook traveller
 
 "The rooms were clean and of an adequate size, we were only staying 1 night"
Pros: The rooms were clean and of an adequate size, we were only staying 1 night.
Cons: Upon arrival they did not have our booking on the system, we were told to take a seat and someone would be with us in 5 minutes, 15 minutes later we were still waiting, so i approached reception and was told it would be another 5 minutes. i took a seat and waited, another 5 minutes passed and nobody came so i went back to reception and managed the person that was dealing with the issue was back but serving someone else so i waited and asked if there was any news about my reservation. it was clear from their expression that they had completely forgotten about us and proceeded to check us in immediately. i could understand if it was particularly busy, it was not, my first impression was disappointing and no apologies were made for the delay or the missing reservation. we were then late to the west end show we had booked months in advance and missed the first 10 minutes which was upsetting for us as it was a birthday treat. most disappointed.
5
Cooling United Kingdom Spouse/partner April 2009 Easytobook traveller
 
 
5
Anonymous United Kingdom Individual traveler March 2009 Easytobook traveller
 
 "Excellent hotel; you get what you pay for"
Pros: Excellent hotel; you get what you pay for. bonuses like a free concierge (where luggage could be left on the day of check-out) make a difference.
4
ANTONOPOULOS Greece Individual traveler February 2009 Easytobook traveller
 
 
5
Anonymous United Kingdom Spouse/partner September 2008 Easytobook traveller
 
 "The room was good size and nicely equipped, easy to reach and pleasant to..."
Pros: The room was good size and nicely equipped, easy to reach and pleasant to stay in.
Cons: The rooms toward the street are quite noisy. worse, i payed room and breakfast via my credit card upon arrival - yet my mother was asked to pay for her breakfast cash upon attempting to leave the breakfast room. double billing could be prevented, but this lack of communication between reception and hotel staff led to a very embarassing situation. the staff demanding cash were quite very rude.
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary), Wired Internet, Wi-Fi Internet connection
 Parking: Parking Nearby
Rooms: 373
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Babysitting
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Tours/ticket Assistance
  • Doctor on call
  • Wake-up calls
  • Wedding Services
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Breakfast Available (surcharge)
  • Currency exchange
  • Telephone
  • Air-conditioning
  • Access for disabled
  • Iron and ironing board
  • Trouser press
  • Wheelchair Accessible
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Social meeting rooms
Business facilities:
  • Conference Facilities
  • Business center
Activities:
  • Discounted Use of nearby Fitness Center
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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