Russell Square,WC1B 5BB London
(Map)
Guest Score 8.2
(32 Reviews)
Hotel Details
Guest Reviews (32)
Description
The Imperial Hotel is our flagship. The hotel is very well located near the City and Law Courts and offers stunning views over the Russell Square. It has extensive conference facilities, Internet hot spot in the Atrium and the Emperor bar overlooking Londons largest public square.... Read More
The Imperial Hotel is our flagship. The hotel is very well located near the City and Law Courts and offers stunning views over the Russell Square. It has extensive conference facilities, Internet hot spot in the Atrium and the Emperor bar overlooking Londons largest public square.... Read More
Rooms: Select a date to check availability
ServicesServices:
24-hour Front Desk, Laundry Service, Tourist Information
General Facilities:
Bar, Casino, Coffee Shop, Conference Facilities, Currency Exchange, Doctor on Call, Dry Cleaning, Elevator, Groups Welcome, Hairdresser, Luggage Room, Multilingual Staff, Non-smoking Area (Generic), Restaurant, Safe Box at Front Desk, Telephone
Internet:
Wireless Internet free of charge throughout the hotel
Wi-Fi access points
Wi-Fi access points
Parking:
Indoor Parking, Private Parking
Paid Parking is available at the hotel.
Undergound Parking
Paid Parking is available at the hotel.
Undergound Parking
PoliciesCheck-In:
14:00
Check-Out:
11:00
City Charges:
Included.
Rooms:
448
Imperial Hotel London Location (Map)
How to reach the Imperial Hotel?From Heathrow Airport: Take the Piccadilly metro and get off at metro stop "Russell Square". The hotel is just a few minutes walking distance from the metro stop.
Rail or Subway : The underground Russell Square Station on the Piccadilly Line is close to all the hotels and stops at the Heathrow Airport, Covent Garden, Leicester Square and Knightsbridge, Harrods, Train kings Cross Euston and St Pancras Stations are a short walk from the hotel.
Bus or other transportation: You can take Airport transfers, they are available from the front of each hotel organized through the porters, payable locally. You can also take London buses as they stop near all the hotels.
Below you find reviews that guests wrote about their stay in Imperial Hotel London, based on personal experiences.
Reviewer Type
Purpose
8.2
Guest Score
Based on 32 Reviews
General Impression
8
Service & Facilities
7.9
Hotel Staff
8.1
Price/Quality
7.9
Cleanliness
8.2
Location
8.9
Anonymous
Family with Older Children
25 Oct 09
25 Oct 09
7.8
General Impression
8
Service & Facilities
7
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8
Hotel was in a great location and was reasonably priced.
When we arrived they had no record of our booking. this was sorted eventually but it was not a nice welcome to london!Harding
Groups of Friends
11 Oct 09
11 Oct 09
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Friendly staff. good bar.Outside appearanceAnonymous
Groups of Friends
20 Sep 09
20 Sep 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
10
Room was available on arrival at 12 midday,friendly, helpful staff.The breakfast buffet could be improved on, long queues to access the buffet selection, tables not cleared quickly.Rocha, Jose Bandeira
Elderly Couple
13 Sep 09
13 Sep 09
7.7
General Impression
8
Service & Facilities
8
Hotel Staff
7
Price/Quality
7
Cleanliness
8
Location
8
de silva Indunil
Family with Kids
28 Aug 09
28 Aug 09
6.8
General Impression
7
Service & Facilities
5
Hotel Staff
7
Price/Quality
5
Cleanliness
7
Location
10
The location is the most important thing so close to the tube
and the buses
breakfast was goodThe beds are poor
bed linen and towels tell the standards of the hotel they were cheap and nasty
looks from outside is deceptive
the hotel have to look at little things in the room Anonymous
Travelling in a Group
06 Aug 09
06 Aug 09
7.5
General Impression
8
Service & Facilities
7
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
7
Friendly and helpful staffVery poor breakfast selection.Han
Family with Older Children
25 Jul 09
25 Jul 09
7.8
General Impression
7
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8
The staff were very helpful and polite and the location is great.theh bathroom looked as if newly fitted, it was great with two sinks! The hotel is really dated and lots of things need changing!they really need to get rid of the key ring that the key comes on, it's like a long metal stick, very strange and danergerous! the breakfast isn't wonderful, it looks very unattractive because of how it is displayed. they need to get some fresh fruit - instead of what looked like tinned fruit and update the cereal dispenser!not bad though since it's very difficult to get a good breakfast in this part of london i was happy to eat it. Anonymous
Elderly Couple
01 Jul 09
01 Jul 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
8
Breakfast very goodA noisy streetFleming
Elderly Couple
29 Jun 09
29 Jun 09
8
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8
Enjoyed our stay very much it is very central for london attractions.Anonymous
Elderly Couple
17 Jun 09
17 Jun 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
8
The hotel provided everything i needed for my stayNeal
Groups of Friends
14 Jun 09
14 Jun 09
9.2
General Impression
7
Service & Facilities
8
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
The rooms were enormous and newly refurbished. large bathroom with bath, shower and two sinks. bedroom had big windows, two comfy twin beds, flat screen t.v, tea and coffee facilities and sofa. lovely wine bar in the hotel with very reasonable prices (£24 for a bottle of champagne - room service!) and a lovely terrace. staff friendly and helpful. overall... i can't wait to go back!The outside is very tired and dated, not the best first impression.Anonymous
Elderly Couple
14 Jun 09
14 Jun 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Its a hotel we use often and are always satisfiedAnonymous
Elderly Couple
21 May 09
21 May 09
9
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
10
Cleanliness
10
Location
10
Ideally placed for our needs plus good priceNeed bigger towel!Anonymous
Groups of Friends
10 May 09
10 May 09
9.7
General Impression
8
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Well situated, nice rooms and excellent breakfast.Anonymous
Elderly Couple
30 Apr 09
30 Apr 09
7.8
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
8
Good breakfast - plenty of choice
helpful staff (except for one)
plenty of available liftsRestaurant was closed in evening for a conference/party
ate in the atrium but food was nearly cold
mattress cover was stained (under bottom sheet)
mattress was lumpy