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The Kensington Close Hotel & Spa London

 
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Wrights Lane Kensington, London, United Kingdom

  Great, 3.5 1686 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3
     
  • Service 3.5
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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2
Stephen A London September 2013 Easytobook.com traveller
 
 "Ken close london"
Web site indicated 'Executive room' - turned out to be very small, nothing executive about it at all. Informed that Executive Club was improvement but not available. I cannot imagine how bad a regular room could be. I am a tour operator and understand 'rooms'. I felt intentionally mis-informed. Would never use hotel again and will make a point of making others aware.
5
Joanne L London Spouse/partner September 2013 Easytobook.com traveller
 
 "Honeymoon"
Fabulous, very helpful and friendly. The only one slightly negative commentIs that the room was a bit dusty. Everywhere else was very clean. It was our honeymoon, the perfect hotel for it. Very comfortable nights sleep
4
Mehdi K London August 2013 Easytobook.com traveller
 
 "Pleasant Stay"
Good location, relatively modern, too big to provide customized service, concierge always too busy to respond in a timely fashion. For the price, an excellent deal. Very good breakfast, two computers too little for guest use.
4
Simon W London March 2013 Easytobook.com traveller
 
 "Lovely hotel but extra charges disgusting"
The Kensington Close Hotel is superbly located and is a lovely place to stay, however poor checkin desk queue management and extra charges leave a disappointed feel. Charging £10 for Intranet when budget hotels don't charge Not Good No discount for parking when budget hotels give free or discounted parking Not Good. It's sad as this is a lovely hotel.
3
Anonymous London Group of friends December 2012 Easytobook.com traveller
 
 "?"
We were not told at check-in that there would be a charge for use of the swimmingpool of 8 pounds, but at the entrance of the pool we were told in a teacherlike manner.We took breakfast outside for the price is, as in most large hotels, high. We eat modestly at breakfast. We did not like the cold lighting of the bar area, not attractive, so we never chose to sit there and went out instead.
3
Kamran M Dublin Group of friends October 2012 Easytobook.com traveller
 
 "Stay at kensington close and spa"
I booked room via easy book website room which was shown on web page wasnt the same I got in hotel whwn questioned staff their about same I was told they dont have twin x doublebed room .no breakfast inclusive.only good thing is it was across from place I needed to go in the morning.not good value for money
3
Tanja W London Individual traveler October 2012 Easytobook.com traveller
 
 "Shame......"
Staff was fairly rude and unhelpful (had to return to reception twice as key card did not work as wrong room number had been written down), bathroom had black mould on all walls, TV only had 5 basic channels, three of which were so grainy due to bad reception that I was unable to watch these. Location is great (just a few steps off High Street Kensington which public transport virtually round the corner.
4
Heidi Dollerup Denmark Family with older children March 2011 Easytobook.com traveller
 
 "Exelent cleaning !!"
Pros: Exelent cleaning !!
Cons: The wi-fi connecting in rooms were almost non! the heating in the rooms were off when leaveing the room so when returning you would have to wait to hours with overcoat on..freeeezing!!!!!
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The Kensington Close Hotel & Spa London
Great, 3.5 5
Based on 1686 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    3.5
Honeymoon

Being relatively large does not mean there is no personal service at The Kensington Close Hotel & Spa. You can expect a memorable stay here thanks to the 4-star rating. The proximity of this location to attractions including Natural History Museum and Kensington makes it a great choice. This hotel is close to Hyde Park, which is a good local tip. Nearby Kensington Town Hall hosts numerous events throughout the year.

Areas including a restaurant, a bar/lounge and a coffee shop/café are available for visitors to The Kensington Close Hotel & Spa. If you can't contain your need for water-based activities, an indoor swimming pool is also available. As a stress antidote, a spa/wellness center is a great option, or you could also try a sauna or even a beauty salon. During your stay a dry cleaning/laundry service, a bell boy service and a concierge service are all offered. There are areas especially set up for having meetings. Not only leisure guests are welcome here; a conference space on site shows this hotel has conveniences for the business guests too. There are 708 rooms to choose from. Another convenient facet, paid self service parking at limited hours can provide reassurance for car drivers.

The Kensington Close Hotel & Spa has air conditioning. Two of the additional services of the rooms are a wake-up service and a housekeeping service. Guests can benefit from the fact that wireless high-speed Internet access (surcharge) is available in the rooms of this hotel. A bathroom amenities set and a complimentary toiletries set are welcome additions to the rooms' bathroom facilities. The kitchen utilities here include a coffee/tea maker.

September 2013

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The Kensington Close Hotel & Spa London
Wrights Lane Kensington, London, Greater London, W8 5SP, United Kingdom
The Kensington Close Hotel & Spa London
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Being relatively large does not mean there is no personal service at The Kensington Close Hotel & Spa. You can expect a memorable stay here thanks to the 4-star rating. The proximity of this location to attractions including Natural History Museum and Kensington makes it a great choice. This hotel is close to Hyde Park, which is a good local tip. Nearby Kensington Town Hall hosts numerous events throughout the year.

Areas including a restaurant, a bar/lounge and a coffee shop/café are available for visitors to The Kensington Close Hotel & Spa. If you can't contain your need for water-based activities, an indoor swimming pool is also available. As a stress antidote, a spa/wellness center is a great option, or you could also try a sauna or even a beauty salon. During your stay a dry cleaning/laundry service, a bell boy service and a concierge service are all offered. There are areas especially set up for having meetings. Not only leisure guests are welcome here; a conference space on site shows this hotel has conveniences for the business guests too. There are 708 rooms to choose from. Another convenient facet, paid self service parking at limited hours can provide reassurance for car drivers.

The Kensington Close Hotel & Spa has air conditioning. Two of the additional services of the rooms are a wake-up service and a housekeeping service. Guests can benefit from the fact that wireless high-speed Internet access (surcharge) is available in the rooms of this hotel. A bathroom amenities set and a complimentary toiletries set are welcome additions to the rooms' bathroom facilities. The kitchen utilities here include a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Paid Wi-Fi, Wi-Fi Internet connection
 Parking: Free Parking (limited), Paid Parking (Self-service)
Rooms: 708
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Luggage storage
  • Bell boy
  • Express check-in/out
  • Laundry service
  • Wake-up calls
  • Concierge
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • TV in the Lobby
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Minibar
  • Telephone
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Business facilities:
  • Conference Facilities
Activities:
  • Fitness center
  • Aerobics
Wellness facilities:
  • Massage services
  • Health club
  • Spa/wellness center
  • Sauna
  • Jacuzzi
  • Beauty salon
Swimming Facilities:
  • Indoor swimming pool
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