Rachael GrangeUnited KingdomFamily with kidsJanuary 2012
"The trip was a little disappointing to be honest"
Pros: The trip was a little disappointing to be honest. the hotel was ok and they kindly allowed us to store our bags as we arrived quite early and wanted to make the most of the day without carrying bulky luggage around. the room was ideal for the three of us and was plenty big enough.
Cons: I am in the process of progressing through their complaints procedure. on the day of arrival, the hotel took a pre-authorised payment of £225 from my account and rather than then authorising this payment when i checked in, they took another £225 from my account. i was left in london without any money to speak of. it is now the 4th january and as of yet, this amount has still not been credited to my account. i am absolutely disgusted with this process and feel extremely let down.
4
AnonymousUnited KingdomGroup of friendsJanuary 2012
"Everywhere clean, staff friendly, modern furnishings/bathrooms, close to..."
Pros: Everywhere clean, staff friendly, modern furnishings/bathrooms, close to earls court underground and cafe's/food shops.
Cons: They charged me twice for the hotel room and have yet to pay me back!!
5
AnonymousUnited StatesFamily with older childrenDecember 2011
"Nice neighborhood near tube"
Pros: Nice neighborhood near tube. clean, free use of computer in lobby, good breakfast, friendly & helpful staff.
Cons: No
3
Marie LundbergSwedenOctober 2011
3
Matthew HolmesUnited StatesFamily with kidsSeptember 2011
"This hotel was bare bone basic, may as well stay at a stated discount flag..."
Pros: This hotel was bare bone basic, may as well stay at a stated discount flag as you get an uncomfortable bed, no ventilation or ac, a small tv and weak wi fi connectivity. no frills but expensive for what you get.
4
Norbert SchollNetherlandsFamily with kidsAugust 2011
"Easy and safe car-parking"
Pros: Easy and safe car-parking
Cons: Reception staff was cooperative, but not really warm/welcoming
4
AnonymousUnited KingdomGroup of friendsJune 2010
"Great location, excellent value for money"
Pros: Great location, excellent value for money
Cons: Stuffy rooms,
4
AnonymousAustraliaSpouse/partnerJanuary 2010
"The staff were all very helpful and friendly"
Pros: The staff were all very helpful and friendly. we were able to have a late checkout and store our luggage as our flight was not until late at night. although not new, the hotel was clean and the room was a good size. location was very close to restaurants and the underground which made getting around very easy. we would recommend this hotel to anyone on a budget and we would stay again.
Cons: We were unable to connect to the internet in our room so we had to use the lobby computer. the lift was very old but worked.
5
AnonymousIrelandSpouse/partnerOctober 2009
4
BoonthaiThailandFamily with older childrenOctober 2009
"Good location a few minutes walk to earl's court underground station"
Pros: Good location a few minutes walk to earl's court underground station. from there i can go directly to heathrow terminal 4 by picadilly line
Cons: Very small lift.
5
AnonymousIrelandSpouse/partnerSeptember 2009
3
McCuneUnited KingdomFamily with older childrenJuly 2009
"Hotel was clean and in a very convenient location"
Pros: Hotel was clean and in a very convenient location.
Cons: Reception staff need to be trained in good customer service.
on the morning of departure 09 july 09 one staff memeber in particular did not act in a professional manner and was very cheeky with not only us but other guests who were arriving having been transferred from a sister hotel. i would not use this hotel again.
5
PearsonUnited KingdomFamily with older childrenMay 2009
"Very friendly staff"
Pros: Very friendly staff. extremely helpful and co-operative.
very clean and well presented facilities.
The Kensington Court Hotel offers a fantastic location, close to Olympia and the Earl’s Court Exhibition Centre.
The Kensington Court Hotel offers a fantastic location in Earl’s Court neighbourhood in Central London, conveniently situated nearby the Earl's Court Exhibition Centre and close to the Olympia, making it ideal for the exhibitor, the business traveller or the visitor.
There are 35 comfortable, clean and spacious bedrooms at the Kensington Court Hotel. All bedrooms are equipped with modern conveniences for your comfort. There is a breakfast room where you can enjoy a great start to your day by sampling the fantastic breakfast menu available.
In addition, there is a reception lounge area at the Kensington Court Hotel, where guests can enjoy and relax, watch some TV or chat with friends. It can also be used as a meeting room.
The Hotel is nestled in a quiet part of Earl’s Court, offering a retreat from the exhilarating atmosphere of this popular area. It is only a two-minute walk to the Earl’s Court Exhibition Centre and in close proximity to Olympia. Ideal for the Exhibitor, business traveller or holidaymaker.
For visitors to London interested in shopping, the Kensington Court Hotel is situated near to the exclusive and famous shopping area of Knightsbridge and Harrods. Some of London's most famous museums are also located close by, such as the British museum of Natural History, the Science Museum and the Victoria & Albert Museum.
The nearby Earl’s Court Tube Station puts you on the Piccadilly Line, which carries you to the centre of the West End, or directly to Heathrow Airport.
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
Internet:
Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.) Cost: £2.50 per 90 minutes - £10.00 per 24 hours.
Parking:
Paid parking is available at the hotel. Cost: £15.00 per day.
Pet policy:
Pets are not allowed
Rooms:
35
Services:
Laundry service
24-hour front desk
24-hour security
Wake-up calls
Concierge
Fax service
Luggage storage
Shoe polishing service
Tourist information
Dry cleaning/laundry service
Baby-sitting
General facilities:
Elevator
Extra common areas:
Restaurant
Business facilities:
Business center
Conference Facilities
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Cons: I am in the process of progressing through their complaints procedure. on the day of arrival, the hotel took a pre-authorised payment of £225 from my account and rather than then authorising this payment when i checked in, they took another £225 from my account. i was left in london without any money to speak of. it is now the 4th january and as of yet, this amount has still not been credited to my account. i am absolutely disgusted with this process and feel extremely let down.