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Normandie Hotel London

   
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96 Sussex Gardens, London, Greater London, United Kingdom

  Reasonable, 2 126 Guest reviews
  • Location 3.5
     
  • Value 2
     
  • Rooms 2
     
  • Service 2
     
  • Cleanliness 2
     
  • Sleep quality 2
     
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2
Kevin C Louvain Group of friends September 2012 Easytobook.com traveller
 
 "Review of a mid-week's stay... ."
If you, like most people, dislike the idea of waking up in a very small room with filthy stains on the ceiling and a semi-broken door separating bath- and bedroom, then you might want to avoid staying in this hotel. The shower contained fungal spores and even slugs(!)... not to mention the clogged drain giving you either a filthy footbath or a flooded bathroom. Its location sadly enough does not compensate for the lack of quality, despite it being very close to Hyde Park, Harrods, Buckingham Palace and the Lancaster Gate Underground station. Overall, this hotel scored poorly!
4
A TripAdvisor Member London Group of friends August 2012 Easytobook.com traveller
 
 "Great location"
Everything was great about this hotel, except there were no toiletries in the bathroom and no tea and coffee facilities in the room. It was very clean and the staff very friendly. We did not have the breakfast so i cannot comment on that.
4
Anonymous Denmark Individual traveler November 2011 Easytobook.com traveller
 
 
3
Anonymous Croatia Individual traveler October 2011 Easytobook.com traveller
 
 "Hotel location - in walking distance of almost all tourist attractions, and..."
Pros: Hotel location - in walking distance of almost all tourist attractions, and paddington station 2min walk away so you are really connected to all parts of london
Cons: Extremely small rooms, not all towels were changed every day, no breakfast selection (you can have full english breakfast or only toast, no other options such as cereals, cheese, fruit...)
4
Anonymous Denmark Family with older children July 2011 Easytobook.com traveller
 
 "morgenmaden overraskende god (æg, bacon, bønner, pølse, toast, kaffe/te"
Pros: morgenmaden overraskende god (æg, bacon, bønner, pølse, toast, kaffe/te. sengene gode. beliggenhed rigtig god - næsten ingen trafikstøj (boede ud til gaden)og paddington station ligger 5 min. gang fra hotel.
Cons: Værelset var meget lille. foto på hjemmesiden 'snyder' -værelser mv. er meget mindre, ingen bord, ingen kaffe/te, og ingen hårtørre på værelset som beskrevet på hjemmesiden. ingen elevator, men små stejle trapper.
3
Ville Janhunen Finland November 2010 Easytobook.com traveller
 
 
3
Anonymous United Kingdom Spouse/partner October 2010 Easytobook.com traveller
 
 "The room was far too small for 2 people, furniture very shabby"
Pros: The room was far too small for 2 people, furniture very shabby
3
LI LIU Belgium Individual traveler August 2010 Easytobook.com traveller
 
 "Location is good"
Pros: Location is good.
Cons: Shower room is quite small and not very clean. the room is not very clean also
3
Anonymous Ireland Group of friends August 2010 Easytobook.com traveller
 
 "Good location only positive thing about this hotel"
Pros: Good location only positive thing about this hotel. the original price quoted for the room was approx. euro700 and it was reduced to €306 for bed and breakfast, it certainly is not worth the original price quoted at any time of the year.
Cons: I had booked a triple room and expected the room to have 3 single beds, the beds provided were one 5 foot double bed and one camp bed. also the bathroom facilities consisted of a tiny wash hand basin, a w.c. and a tiny shower unit and i have long hair and i ended up not washing my hair at all for the duration of my 3 night stay as one could not move ones arms in the shower to wash/massage hair. the bedroom we occupied overlooked a busy street and we got very little sleep with the noise of traffic going past all night.
4
Anonymous Australia Spouse/partner August 2010 Easytobook.com traveller
 
 
3
Anonymous United Kingdom Family with kids August 2010 Easytobook.com traveller
 
 "The lady who did breakfasts was very efficient and polite considering she..."
Pros: The lady who did breakfasts was very efficient and polite considering she was the only one on duty.
Cons: The reception staff were ok (at the time we arrived he was in the middle of a tel call & we felt like we were in the way. also on your website you state that tea/coffee facilities were provided, there were none. when we asked the reception about this he stated that the internet sometimes put different things on to what are actually on offer. he then said he could give us a kettle!!!!!! the drinking glasses in our room were not changed on our 2nd day. the duvet cover had a few big holes in it.
5
Michael Maguire United Kingdom Family with kids August 2010 Easytobook.com traveller
 
 "Reception staff were very attentive and helpful"
Pros: Reception staff were very attentive and helpful. we were disappointed that tea making facilities in the room were not provided, despite the information on the easytobook website.
Cons: I was overcharged by £51 for a triple room when i only booked a double room. i received a refund when i complained, only when i produced the confirmation email. i do not understand how normandie was provided with a different booking to myself.
4
Anonymous Australia Spouse/partner August 2010 Easytobook.com traveller
 
 "When the receptionist saw my mother had a wheelchair, they changed the 3rd..."
Pros: When the receptionist saw my mother had a wheelchair, they changed the 3rd floor room to the ground floor the next day.
Cons: My reservation note said my mother was frail and could not walk steps but this had been disregarded. the breakfast room was downstairs (about 15 narrow steep stairs!). most of the items advertised were not there. it was old and dreary and furniture broken. there were "pot" smokers next door but my complaint was disregarded. they were noisy at 3am in the morning and my complaint was disregarded.
4
Michael Maguire United Kingdom Family with kids August 2010 Easytobook.com traveller
 
 "Normandie very close to paddington station and to restaurants & pubs"
Pros: Normandie very close to paddington station and to restaurants & pubs. staff in reception and in breakfast room were very helpful, and heated baby's milk bottle for us.
Cons: Web-site was inaccurate regarding tea making facilities. not provided at all. overcharged on room occupancy, booked 1 triple and 1 double room, but charged for 1 triple rooms. hotel blamed booking agent, finally received a refund after several hours telephone discussion between normandie and web-site agent.
4
Michael Maguire United Kingdom Family with kids August 2010 Easytobook.com traveller
 
 "Easy access to paddington tube station"
Pros: Easy access to paddington tube station. helpful reception staff and dining room staff.
Cons: Travelling as a family of 7 in 3 rooms, we were over-charged in one room booking. normandie eventually gave us a refund, and we were told that the mistake was made by the booking agency, not normandie. no tea/coffee making facilities, but on web-site. we were told that the web-site was incorrect regarding these facilities.
4
Christine Jones United Kingdom Spouse/partner July 2010 Easytobook.com traveller
 
 
3
Tamara Wurtz United States Spouse/partner July 2010 Easytobook.com traveller
 
 
4
Anonymous Denmark Spouse/partner July 2010 Easytobook.com traveller
 
 "Close to a undergroundstation"
Pros: Close to a undergroundstation
Cons: The inventory of the room didnt match the description on the website
4
Anonymous Finland Individual traveler July 2010 Easytobook.com traveller
 
 "Good location, near trainstation in paddington"
Pros: Good location, near trainstation in paddington
Cons: Breakfast was quite poor. it was written in hotel information that hair dryer belongs to rooms facilities but there was no hair dryer
4
Jane Stockdale United Kingdom Family with older children July 2010 Easytobook.com traveller
 
 "Good value for money for a short stay in the city"
Pros: Good value for money for a short stay in the city. excellent location for shopping and sightseeing. lovely staff. great english breakfast included in price.
Cons: Room was very hot being at the top of the house. you could open the window but was then a bit noisy. bedroom and shower room were very small but adequate for a short stay.
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Normandie Hotel London
Reasonable, 2.0 5
Based on 126 Guest reviews
  • Location
    3.5
  • Cleanliness
    2.0
  • Service
    2.0
Reception staff were very attentive and helpful

A few steps up the road from Paddington Station, The Normandie Hotel London is excellently situated for links to Heathrow Airport. Two minutes on foot to the south lie Marble Arch and Hyde Park, whilst Madam Tussauds, Regents Park and London Zoo can be found to the north east. Paddington and Edgware Road tube stations are both a short walk away, and connect to the rest of London’s famous attractions, including Buckingham Palace, Covent Garden and the British Museum.

A charming family-run establishment in a Victorian townhouse, Hotel Normandie offers comfortable, homely accommodation with city centre convenience. The hotel’s multilingual owner provides a genuine, welcoming service, setting the perfect English ambience for a capital accommodation. A full English breakfast is served each morning in the dining room and you also have the option of a Continental or Muslim breakfast. The hotel has hairdryer and ironing facilities, as well as parking, available upon request.

The 14 rooms at the Normandie Hotel London have a traditional decor with en-suite bathroom facilities and include all the main conveniences ensuring you a pleasant and relaxing stay. The rooms also include television with satellite access, including CNN news and French, Italian, Spanish, German and Greek channels. Baby cots are available on request. Tea/coffee can be served in your room, at a surcharge.

August 2010

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Normandie Hotel London
96 Sussex Gardens, London, Greater London, W2 1UH, United Kingdom
Normandie Hotel London
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An excellent value London hotel with superb public transport links to the city centre attractions and Heathrow Airport.

A few steps up the road from Paddington Station, The Normandie Hotel London is excellently situated for links to Heathrow Airport. Two minutes on foot to the south lie Marble Arch and Hyde Park, whilst Madam Tussauds, Regents Park and London Zoo can be found to the north east. Paddington and Edgware Road tube stations are both a short walk away, and connect to the rest of London’s famous attractions, including Buckingham Palace, Covent Garden and the British Museum.

A charming family-run establishment in a Victorian townhouse, Hotel Normandie offers comfortable, homely accommodation with city centre convenience. The hotel’s multilingual owner provides a genuine, welcoming service, setting the perfect English ambience for a capital accommodation. A full English breakfast is served each morning in the dining room and you also have the option of a Continental or Muslim breakfast. The hotel has hairdryer and ironing facilities, as well as parking, available upon request.

The 14 rooms at the Normandie Hotel London have a traditional decor with en-suite bathroom facilities and include all the main conveniences ensuring you a pleasant and relaxing stay. The rooms also include television with satellite access, including CNN news and French, Italian, Spanish, German and Greek channels. Baby cots are available on request. Tea/coffee can be served in your room, at a surcharge.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 11:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in general areas only (lobby/reception etc.)
 Parking: Paid parking, Free Parking (limited), Parking Nearby
Paid parking is possible near the hotel. (Reservation needed)
 Pet policy: Pets are not allowed.
Rooms: 20
Services:
  • 24-hour front desk
  • Wake-up calls
  • Fax service
  • Luggage storage
  • Tourist information
  • Concierge
  • Bell boy
General facilities:
  • Multilingual staff
  • Children not allowed
  • City maps
  • Entire property is non-smoking
  • Safe at front desk
  • Newspapers
  • Complimentary Breakfast
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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