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Normandie Hotel London  

96 Sussex Gardens, London

   
  Good, 2.5 105 Guest reviews
  • Value 2
     
  • Rooms 2
     
  • Service 2
     
  • Cleanliness 2
     
  • Sleep quality 2
     
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4
Anonymous Denmark Individual traveler November 2011
 
 
3
Anonymous Croatia Individual traveler October 2011
 
 "Hotel location - in walking distance of almost all tourist attractions, and..."
Pros: Hotel location - in walking distance of almost all tourist attractions, and paddington station 2min walk away so you are really connected to all parts of london
Cons: Extremely small rooms, not all towels were changed every day, no breakfast selection (you can have full english breakfast or only toast, no other options such as cereals, cheese, fruit...)
4
Anonymous Denmark Family with older children July 2011
 
 "morgenmaden overraskende god (æg, bacon, bønner, pølse, toast, kaffe/te"
Pros: morgenmaden overraskende god (æg, bacon, bønner, pølse, toast, kaffe/te. sengene gode. beliggenhed rigtig god - næsten ingen trafikstøj (boede ud til gaden)og paddington station ligger 5 min. gang fra hotel.
Cons: Værelset var meget lille. foto på hjemmesiden 'snyder' -værelser mv. er meget mindre, ingen bord, ingen kaffe/te, og ingen hårtørre på værelset som beskrevet på hjemmesiden. ingen elevator, men små stejle trapper.
3
Ville Janhunen Finland November 2010
 
 
3
Anonymous United Kingdom Spouse/partner October 2010
 
 "The room was far too small for 2 people, furniture very shabby"
Pros: The room was far too small for 2 people, furniture very shabby
3
LI LIU Belgium Individual traveler August 2010
 
 "Location is good"
Pros: Location is good.
Cons: Shower room is quite small and not very clean. the room is not very clean also
3
Anonymous Ireland Group of friends August 2010
 
 "Good location only positive thing about this hotel"
Pros: Good location only positive thing about this hotel. the original price quoted for the room was approx. euro700 and it was reduced to €306 for bed and breakfast, it certainly is not worth the original price quoted at any time of the year.
Cons: I had booked a triple room and expected the room to have 3 single beds, the beds provided were one 5 foot double bed and one camp bed. also the bathroom facilities consisted of a tiny wash hand basin, a w.c. and a tiny shower unit and i have long hair and i ended up not washing my hair at all for the duration of my 3 night stay as one could not move ones arms in the shower to wash/massage hair. the bedroom we occupied overlooked a busy street and we got very little sleep with the noise of traffic going past all night.
4
Anonymous Australia Spouse/partner August 2010
 
 
3
Anonymous United Kingdom Family with kids August 2010
 
 "The lady who did breakfasts was very efficient and polite considering she..."
Pros: The lady who did breakfasts was very efficient and polite considering she was the only one on duty.
Cons: The reception staff were ok (at the time we arrived he was in the middle of a tel call & we felt like we were in the way. also on your website you state that tea/coffee facilities were provided, there were none. when we asked the reception about this he stated that the internet sometimes put different things on to what are actually on offer. he then said he could give us a kettle!!!!!! the drinking glasses in our room were not changed on our 2nd day. the duvet cover had a few big holes in it.
4
Michael Maguire United Kingdom Family with kids August 2010
 
 "Normandie very close to paddington station and to restaurants & pubs"
Pros: Normandie very close to paddington station and to restaurants & pubs. staff in reception and in breakfast room were very helpful, and heated baby's milk bottle for us.
Cons: Web-site was inaccurate regarding tea making facilities. not provided at all. overcharged on room occupancy, booked 1 triple and 1 double room, but charged for 1 triple rooms. hotel blamed booking agent, finally received a refund after several hours telephone discussion between normandie and web-site agent.
4
Anonymous Australia Spouse/partner August 2010
 
 "When the receptionist saw my mother had a wheelchair, they changed the 3rd..."
Pros: When the receptionist saw my mother had a wheelchair, they changed the 3rd floor room to the ground floor the next day.
Cons: My reservation note said my mother was frail and could not walk steps but this had been disregarded. the breakfast room was downstairs (about 15 narrow steep stairs!). most of the items advertised were not there. it was old and dreary and furniture broken. there were "pot" smokers next door but my complaint was disregarded. they were noisy at 3am in the morning and my complaint was disregarded.
5
Michael Maguire United Kingdom Family with kids August 2010
 
 "Reception staff were very attentive and helpful"
Pros: Reception staff were very attentive and helpful. we were disappointed that tea making facilities in the room were not provided, despite the information on the easytobook website.
Cons: I was overcharged by £51 for a triple room when i only booked a double room. i received a refund when i complained, only when i produced the confirmation email. i do not understand how normandie was provided with a different booking to myself.
4
Michael Maguire United Kingdom Family with kids August 2010
 
 "Easy access to paddington tube station"
Pros: Easy access to paddington tube station. helpful reception staff and dining room staff.
Cons: Travelling as a family of 7 in 3 rooms, we were over-charged in one room booking. normandie eventually gave us a refund, and we were told that the mistake was made by the booking agency, not normandie. no tea/coffee making facilities, but on web-site. we were told that the web-site was incorrect regarding these facilities.
4
Christine Jones United Kingdom Spouse/partner July 2010
 
 
3
Tamara Wurtz United States Spouse/partner July 2010
 
 
4
Jane Stockdale United Kingdom Family with older children July 2010
 
 "Good value for money for a short stay in the city"
Pros: Good value for money for a short stay in the city. excellent location for shopping and sightseeing. lovely staff. great english breakfast included in price.
Cons: Room was very hot being at the top of the house. you could open the window but was then a bit noisy. bedroom and shower room were very small but adequate for a short stay.
4
Anonymous Denmark Spouse/partner July 2010
 
 "Close to a undergroundstation"
Pros: Close to a undergroundstation
Cons: The inventory of the room didnt match the description on the website
4
Anonymous Finland Individual traveler July 2010
 
 "Good location, near trainstation in paddington"
Pros: Good location, near trainstation in paddington
Cons: Breakfast was quite poor. it was written in hotel information that hair dryer belongs to rooms facilities but there was no hair dryer
4
Anonymous United Kingdom Spouse/partner June 2010
 
 "For improvement, if it is renovated to a modern one, should worth the money"
Pros: For improvement, if it is renovated to a modern one, should worth the money. nevertheless, staffs are very helpful n caring, n the room is clean plus the breakfast is nice.
4
Babula United States Spouse/partner May 2010
 
 "Very helpful front desk staff"
Pros: Very helpful front desk staff. very nice breakfast
Cons: Website indicates a few things that were not available, such as a coffee maker and hair dryer in the room. they need to update the website so people are not disappointed when they get there. lugging big suitcases up and down stairs was very strenuous. a lift would have been wonderful. the room was very small but we understand that you get what you pay for.
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An excellent value London hotel with superb public transport links to the city centre attractions and Heathrow Airport.

A few steps up the road from Paddington Station, The Normandie Hotel London is excellently situated for links to Heathrow Airport. Two minutes on foot to the south lie Marble Arch and Hyde Park, whilst Madam Tussauds, Regents Park and London Zoo can be found to the north east. Paddington and Edgware Road tube stations are both a short walk away, and connect to the rest of London’s famous attractions, including Buckingham Palace, Covent Garden and the British Museum.

A charming family-run establishment in a Victorian townhouse, Hotel Normandie offers comfortable, homely accommodation with city centre convenience. The hotel’s multilingual owner provides a genuine, welcoming service, setting the perfect English ambience for a capital accommodation. A full English breakfast is served each morning in the dining room, and the hotel also has hairdryer and ironing facilities, as well as parking, available upon request.

The 14 rooms at the Normandie Hotel London have a traditional decor with en-suite bathroom facilities and include all the main conveniences ensuring you a pleasant and relaxing stay. The rooms also include colour television with satellite access, including CNN news and French, Italian, Spanish, German and Greek channels.

This London hotel has a superb location in the dynamic area of Bayswater, Paddington. This lively, multicultural residential and business area borders Hyde Park and Kensington Gardens and offers a good choice of fine restaurants and bars. Plentiful shopping opportunities exist at Queensway, Regent Street and Oxford Street. The major South Kensington museums lie across Kensington Gardens. Paddington Station provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol, and connects to Heathrow Airport via the Heathrow Express. Paddington and Edgware Road tube stations also connect across the city centre, to such famous attractions as Tower Bridge, St. Paul’s Cathedral, Trafalgar Square and many more.

Normandie Hotel London
96 Sussex Gardens, London, Greater London, W2 1UH, United Kingdom
Normandie Hotel London
Room types
 
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: Double room + breakfast

Double Room + Breakfast

Max. persons: 2 Double beds: 1

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This Double Room + Breakfast has a double bed and features a traditional decor and private bathroom facilities. This room is fully equipped with modern room facilities as listed below.

Room facilities

  • Coffee/tea maker
  • Hairdryer
  • Iron and ironing board - upon request
  • Maid service
  • Non-smoking room
  • Satellite TV
  • Shower
  • Telephone
  • Television
  • Toilet
  • Work desk

Child policy / extra beds

  • Please inform the hotel via the 'Remarks/Requests' field of the reservation form if a baby cot is preferred. Please note that this is subject to availability and only upon request, to be confirmed or denied by the hotel.

Room capacity

2 persons
14 square meters / 151 square feet
1 Double beds
: Twin room + breakfast

Twin Room + Breakfast

Max. persons: 2 Single beds: 2

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This Twin Room + Breakfast has 2 separate beds and features a traditional decor and private bathroom facilities. This room is fully equipped with modern room facilities as listed below.

Room facilities

  • Coffee/tea maker
  • Hairdryer
  • Heating
  • Iron and ironing board - upon request
  • Maid service
  • Non-smoking room
  • Satellite TV
  • Shower
  • Telephone
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • Please inform the hotel via the 'Remarks/Requests' field of the reservation form if a baby cot is preferred. Please note that this is subject to availability and only upon request, to be confirmed or denied by the hotel.

Room capacity

2 persons
14 square meters / 151 square feet
2 Single beds
: Triple room + breakfast

Triple Room + Breakfast

Max. persons: 3 Double beds: 1 and Single beds: 1

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This Triple Room + Breakfast features a traditional decor and private bathroom facilities. This room is fully equipped with modern room facilities as listed below.

Room facilities

  • Coffee/tea maker
  • Heating
  • Iron and ironing board - upon request
  • Maid service
  • Non-smoking room
  • Satellite TV
  • Shower
  • Telephone
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • Please inform the hotel via the 'Remarks/Requests' field of the reservation form if a baby cot is preferred. Please note that this is subject to availability and only upon request, to be confirmed or denied by the hotel.

Room capacity

3 persons
20 square meters / 215 square feet
1 Double beds and 1 Single beds

Hotel policies & services

 Check-in: From 14:00 Check-out: Until 11:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Parking: Paid parking
 Pet policy: Pets are not allowed
Rooms: 15
Services:
  • Wake-up calls
  • Fax service
  • Luggage storage
  • Tourist information
General facilities:
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • City maps
  • Newspapers

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