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Park Plaza County Hall London
1 Addington Street, London, United Kingdom
Outstanding, 4.5
2173 Guest reviews
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Location
4.5
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Value
4
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Rooms
4.5
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Service
4.5
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Cleanliness
4.5
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Sleep quality
4.5
Steve H
Northants
Spouse/partner
April 2013
Easytobook.com traveller
We arrived at park plaza county hall having booked with easybook only to find that they had no record of our booking. I showed them the paperwork and they had no explanation other than they were fully booked and didn't have a spare room. This was disgraceful. The hotel turned it around by booking us into their sister hotel on westminster bridge and then upgrading our room which was the least they could do. I was not impressed at all, once you reserve a room you expect the 2 parties to communicate. On my upcomming trip to barcelona I would never use easybook or any other time in the future. Thanks to the hotel for the upgrade and service once the issue got sorted but easybook should be easynotyetbooked!!!!
Debbie M
Wokingham
January 2013
Easytobook.com traveller
We have an annual pilgrimage to London between Christmas and New Years Eve and have previously stayed at the Park Plaza across the road, this year we chose County Hall and can honestly say it was fab!Love the room configuration as it was perfect for us and our 8 year old son. the facilities are excellent if you're staying for a few nights, loved the nespresso machine as we have 1 at home.The location is excellent for travelling around London and is close to Waterloo for ease of getting in and out of London.Staff were very helpful and polite.Didn't try the breakfast as its always cheaper outside the hotel!Will definitely stay again.
Helen C
London
Spouse/partner
December 2012
Easytobook.com traveller
Hotel was good, staff very friendly and polite. Room clean but average. The bathroom on the other hand? Although clean, the shower screen was a few centimeters away from the bath edge and therefore all the water from the, impossible to get right, three types of shower head, shower went all over the floor - not very safe! The bath is also quite high sided so the bathmat is a must for climbing in an out.The TV cabinet doors don't stay open either so you have to prop them with something to watch anything!.Great for a few nights, but would try somewhere else next time.
Anonymous
London
October 2012
Easytobook.com traveller
1 One elevator was out of use, and the other two were much too busy. We had to walk the stairs manye times. My wife has trouble walking stairs, and the waiting was irritating. Many, really many, guests were suprised of the waiting.2 The one "window" in our room was not possible to open, and we both caught a cold after returning home, probably due to the air conditioning. The air was not bad for breathing, but one didn't get the feeling of natural freshness.Else; very good.
DANIEL B
London
Spouse/partner
October 2012
Easytobook.com traveller
very nice hotel , unfortunatly , there are only 3lift with one nout of service , but even with the 3rd in servcie Im not sure that it is enough regarding the number of people to move up and down !
Laura D
Poole
Spouse/partner
September 2012
Easytobook.com traveller
Nothing bad to say about this hotel at all. Everything was great about it! Hotel nice and clean, staff were helpful and friendly. Would recommend anyone to this hotel
Derek V
London
Spouse/partner
July 2012
Easytobook.com traveller
Easy to Book made it harder to book by 'loosing' my credit card details - they did however upgrade me to a studio bedroom.Breakfast on Saturday last was billed to close at 11am. However when I arrived for breakfast at 10-29 they said that we are just about to close and I was just in time - eh?! They mentioned something about the Olympics - news to me !!
John T
London
Spouse/partner
June 2012
Easytobook.com traveller
Unique open design of elevator shaft means lots of noise from the elevators, audible from many rooms. Make sure to get a room far, far from the elevators.
Michael And Gailann R
Chicago
Spouse/partner
May 2012
Easytobook.com traveller
There was an old advertising phrase,"Tough to find, hard to beat" which would apply to the park plaza. We found the hotel all it claims to be with smiling faces and attitudes at the front desk and concierge, to a well run efficient operation. We stayed for five days and felt welcome each day. Rooms were clean and fresh and the staff seemed confident in their work without becoming obtrusive. We certainly will return on our next visit.
Kathleen G
London
May 2012
Easytobook.com traveller
I stayed with my daughter and 10 month old grandson in a small suite for 5 nights. We loved the location. However, a few tweaks would have made our stay more enjoyable:The sofa bed was really uncomfortableThe supply of dishes was inadequate - no small plates or saucersNo dish cloth or sponge suppliedBathroom sink drain didn’t closeThe shower flooded the entire bathroom floorLight in bathroom was inadequateShould supply a larger rubbish bin with lid for familiesThere was noise outside room from heels/wheels on ceramic tile by lift (we were directly facing the lift).Nightime room service (to make up sofabed) was noisy - the baby was usually asleepOur late night welcome on arrival was unimpressive.Otherwise all was well and the staff were friendly and helpful.
Anonymous
Ireland
Family with kids
February 2012
Easytobook.com traveller
Pros: Small rooms but clean, modern and very central with good staff.
Anonymous
Sweden
Spouse/partner
January 2012
Easytobook.com traveller
Pros: We stayed for four nights. the service was really good and the standard met our expectations. the staff is really 5 star staff!!
David Hunt
United Kingdom
Family with older children
January 2012
Easytobook.com traveller
Pros: Loved the space of the room and kitchnette so handy for microwaving my bread as i am a coeliac
Cons: The waitress even though it was her first morning of work, they should have provided her with a top that fitted it was far too small you could see her tummy etc but she was lovely in herself just needed a bigger blouse
Cons: The waitress even though it was her first morning of work, they should have provided her with a top that fitted it was far too small you could see her tummy etc but she was lovely in herself just needed a bigger blouse
Anonymous
Hong Kong
Spouse/partner
January 2012
Easytobook.com traveller
Pros: They got me upgraded to the executive suite becoz i told them i'm on a honeymoon trip, good view facing the london eye, quite convenient walking to westminster and waterloo tube station
Cons: The internet access is a bit too weak, always too many log in and cannot get connected immediately.
Cons: The internet access is a bit too weak, always too many log in and cannot get connected immediately.
Sara Partridge
Ireland
Spouse/partner
January 2012
Easytobook.com traveller
Pros: The hotel was brilliant, the staff where welcoming. the view we had was excellent. even though our room was not ready on time we were given complementary drinks in the bar which was nice.
Cons: The negative thing i experienced their would be that at 16.00 on the day of our arrival our room was not ready however, check in was from 14.00. this was slightly disappointing. also the small glass door/window on the shower is too small and does not block the water from spraying out of the shower causing puddles of water to build up al over the place when having a shower.
Cons: The negative thing i experienced their would be that at 16.00 on the day of our arrival our room was not ready however, check in was from 14.00. this was slightly disappointing. also the small glass door/window on the shower is too small and does not block the water from spraying out of the shower causing puddles of water to build up al over the place when having a shower.
Anonymous
France
Spouse/partner
December 2011
Easytobook.com traveller
Mathias Steffensen
Denmark
Spouse/partner
November 2011
Easytobook.com traveller
David Wilson
United Kingdom
Group of friends
October 2011
Easytobook.com traveller
Pros: Fantastic room allocated. requested a river view but the hotel was unable to accomodate the request but they upgraded to a junior suite free of cost. it was a special weekend i had booked for my retirement and the hotel did every thing they could to make it a memorable stay.
Cons: Nothing to say that is negative
Cons: Nothing to say that is negative
Anonymous
Germany
Family with older children
June 2011
Easytobook.com traveller
sharon tregenna
United Kingdom
Spouse/partner
May 2011
Easytobook.com traveller
Pros: We could not fault the park plaza county hall
In partnership with 
Park Plaza County Hall London
1 Addington Street,
London,
Greater London,
SE1 7RY,
United Kingdom
Park Plaza County Hall London
Occupying a convenient city centre location behind London Sea Life Aquarium, Park Plaza County Hall London is close to a myriad of popular attractions. The National Theatre, London Eye, Big Ben and UNESCO World Heritage listed Westminster Abbey all accessible on foot form the hotel. Nearby Waterloo railway and tube station provides public transport connections across the capital.
A beautifully designed property, County Hall Hotel features L'Italiano, a restaurant serving tasty pizzas and a wide selection of wines. The hotel also hosts an Executive Lounge and 6 modern meeting rooms with natural daylight. Wireless Internet is accessible throughout, and guests can also enjoy the concierge service and access to the hotel’s comprehensive health club with sauna, steam room and treatment facilities.
Park Plaza County Hall London is a state-of-the-art accommodation providing sophisticated guestrooms, all of which boast a luxurious décor, and some of which include impressive views of the London Eye, Houses of Parliament and the City of London. All rooms are air-conditioned, heated and soundproof, and have en-suite bathrooms in addition to a generous range of modern amenities.
Room types
Close
This Superior Twin Room features Park Plaza SPA bathroom amenities. The room is fully equipped with modern room facilities as listed below.
Room facilities
- Air-conditioning
- Anti-vapor mirrors
- Bath
- Bathroom amenities
- Cookware
- dishware
- and utensils
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Interactive TV
- Iron and ironing board
- Kitchenette
- Laptop safe
- Maid service
- Microwave
- Minibar
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Refrigerator
- Room Service
- Safe
- Satellite TV
- Smoke detectors
- Telephone
- Television
- Toilet
- Voicemail
- Wake-up calls
- Work desk
Room capacity
2 persons
20 square meters / 215 square feet
2 Single beds
Close
This Superior Double Room is modern and contemporary. The bathroom comes with Park Plaza SPA bathroom amenities.
Room facilities
- Air-conditioning
- Anti-vapor mirrors
- Bath
- Bathroom amenities
- Cookware
- dishware
- and utensils
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Interactive TV
- Iron and ironing board
- Kitchenette
- Laptop safe
- Maid service
- Microwave
- Minibar
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Refrigerator
- Room Service
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Soundproof room
- Telephone
- Television
- Toilet
- Voicemail
- Wake-up calls
- Work desk
Room capacity
2 persons
20 square meters / 215 square feet
1 Double beds
Close
This Studio is spacious and elegantly furnished, with floor to ceiling windows and a separate living area. The luxurious bathroom boasts Park Plaza SPA bathroom amenities.
Room facilities
- Air-conditioning
- Anti-vapor mirrors
- Bath
- Bathroom amenities
- Connecting room
- Cookware
- dishware
- and utensils
- Flat-screen TV
- Hairdryer
- Heating
- Interactive TV
- Iron and ironing board
- Kitchenette
- Laptop safe
- Maid service
- Microwave
- Minibar
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Rainfall Showerhead
- Refrigerator
- Room Service
- Room with view - upon request
- Safe
- Satellite TV
- Shower
- Sitting area
- Smoke detectors
- Soundproof room
- Telephone
- Television
- Toilet
- Voicemail
- Wake-up calls
- Work desk
Child policy / extra beds
- 2 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
- All older child(-ren) or adult(-s) are charged $ 22.03 per night, per person, for extra beds. Extra beds are available on request.
Room capacity
2 persons
30 square meters / 323 square feet
1 Double beds
and 1 Sofa beds
Close
This Studio –Family Package is spacious and elegantly furnished, with floor to ceiling windows and a separate living area.
The Family Package includes a free gift bag, children’s toiletries, Spectrum children’s menu, complimentary children’s movies, 3 Park Plaza vouchers to be spent in the hotel on chocolate, fruits and ice cream and complimentary breakfast.
Room facilities
- Air-conditioning
- Anti-vapor mirrors
- Bath
- Bathroom amenities
- Connecting room
- Flat-screen TV
- Hairdryer
- Heating
- Interactive TV
- Iron and ironing board
- Kitchenette
- Laptop safe
- Maid service
- Microwave
- Minibar
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Rainfall Showerhead
- Refrigerator
- Room Service
- Room with view - upon request
- Safe
- Satellite TV
- Shower
- Sitting area
- Smoke detectors
- Soundproof room
- Telephone
- Television
- Toilet
- Voicemail
- Wake-up calls
- Work desk
Child policy / extra beds
- 2 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
30 square meters / 323 square feet
1 Double beds
and 1 Sofa beds
Hotel policies & services
| Check-in: | From 14:00 Check-out: Until 12:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, JCB, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Internet: | Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.) |
| Parking: | Public parking, Parking Nearby (surcharge) Paid parking is possible near the hotel. |
| Pet policy: | Only guide dogs are allowed. Free of charge |
| Rooms: | 398 |
| Services: |
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| General facilities: |
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| Extra common areas: |
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| Entertainment: |
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| Business facilities: |
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| Activities: |
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| Wellness facilities: |
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| Food & beverage: | Dine on great value classic Italian dishes, including tasty pizzas and calzones baked in the wood-burning oven at L’Italiano. A wide selection of Italian wines is available. There is also a children’s menu at GBP 6.95 for three courses and children are invited to the special pizza making classes every Saturday at 15:00. Dinner opening times: 17:30 to 22:30. |
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