18 Albert Embankment,SE1 7TJ London
(Map)
Guest Score 8.9
(39 Reviews)
Hotel Details
Guest Reviews (39)
Description
Plaza on the River - Club and Residence, is one of London's exclusive all-suite 5 star residence hotels. It is perfectly located on the south bank of the River Thames within sight of many of London's most famous landmarks including the Houses of Parliament, Big Ben and the London Eye observation wheel.
Guests and residents at Plaza on the River can benefit from the complimentary shuttle bus service to and from Waterloo International rail and underground station and Trafalgar Square, which is a convenient five-minute drive.... Read More
Plaza on the River - Club and Residence, is one of London's exclusive all-suite 5 star residence hotels. It is perfectly located on the south bank of the River Thames within sight of many of London's most famous landmarks including the Houses of Parliament, Big Ben and the London Eye observation wheel.
Guests and residents at Plaza on the River can benefit from the complimentary shuttle bus service to and from Waterloo International rail and underground station and Trafalgar Square, which is a convenient five-minute drive.... Read More
Rooms: Select a date to check availability
ServicesServices:
24-hour Front Desk, 24-hour Room Service, 24-hour Security, Butler Service, Front Desk - Fax Service, Late Check-Out Available, Laundry Service, Limousine Service, Massage Services, Shoe Polishing Service, Tourist Information, Translation Services, VIP Facilities, Wake-up Service
General Facilities:
ATM/Cash Nachine, Access for Disabled, Air-conditioning, Baby-sitting, Ballroom, Banqueting Service, Bar, Business Centre, City Maps, Cocktail Lounge, Concierge, Conference Facilities, Currency Exchange, Diet Meals Available, Doctor on Call, Dry Cleaning, Early Check-In, Elevator, Fitness Centre, Groups Welcome, Halal Food Available, Health Club, Ice Machine, Ironing Service, Luggage Room, Meals for groups, Multilingual Staff, Newspapers, Non-smoking Area (Generic), Pets Allowed, Photocopy Center, Restaurant, Secretarial Service, Shuttle Service, Social Meeting Rooms, Telephone, Theatre Desk, Toilet
Internet:
Wireless Internet at additional cost throughout the hotel
Free wireless internet connection is available in the public areas of the hotel. In-room internet access is available at an additional charge of GBP 9.95 for 24 hours.
Free wireless internet connection is available in the public areas of the hotel. In-room internet access is available at an additional charge of GBP 9.95 for 24 hours.
Parking:
Valet Service
Paid Parking is available at the hotel.
Private secure parking is available for guests at Plaza on the River from Monday to Friday - 7am to 11pm at an additional charge of GBP 26.00 for 24 hours.
Paid Parking is available at the hotel.
Private secure parking is available for guests at Plaza on the River from Monday to Friday - 7am to 11pm at an additional charge of GBP 26.00 for 24 hours.
Shuttle Service:
Free Shuttle Service is available from 07:00 hours to 09:00 hours.
A complimentary shuttle bus service is available Monday to Friday to Waterloo Rail and Underground station. Advance booking is required.
A complimentary shuttle bus service is available Monday to Friday to Waterloo Rail and Underground station. Advance booking is required.
PoliciesCheck-In:
14:00
Check-Out:
12:00
City Charges:
Excluded. 15 %
Rooms:
65
Plaza on the River Club and Residence London Location (Map)
Other nearby attractions include Westminster Abbey, the Imperial War Museum, The Oval Cricket Ground, Buckingham Palace and London Aquarium.
How to reach the Plaza on the River Club and Residence?From Heathrow Airport: Take the underground Piccadilly Line to Green Park and interchange to Jubilee Line to get off in Waterloo Station. The hotels is a 5 minutes taxi ride form there.
From Gatwick Airport: Take the Gatwick Express to Victoria Station. The hotel is a 10 minutes taxi ride from there.
Below you find reviews that guests wrote about their stay in Plaza on the River Club and Residence London, based on personal experiences.
Reviewer Type
Purpose
8.9
Guest Score
Based on 39 Reviews
General Impression
8.6
Service & Facilities
9.3
Hotel Staff
9
Price/Quality
8.5
Cleanliness
8.9
Location
9
Anonymous
Family with Kids
31 Oct 09
31 Oct 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Anonymous
Groups of Friends
30 Oct 09
30 Oct 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
A pleasant hotel that is in a good location, under 5 mins walk to lambeth bridge. great views over river on most rooms. Hawkins
Family with Kids
28 Oct 09
28 Oct 09
9
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
8
Staff were friendly and informative, good location, rooms were well equipped although compact,excellent views from our 3 bedroom suite, chino latino bar/restaurant downstairs has excellent choice of food and cocktails at reasonable prices.
Checkpout time could be later.Anonymous
Groups of Friends
11 Oct 09
11 Oct 09
9.3
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
8
Location
8
Excellent rooms, well worth the price we paid (and a little more probably!)Slightly disappointed with the views but not enough to not recommend the hotelAnonymous
Family with Older Children
26 Sep 09
26 Sep 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
The most wonderful hotel, the staff made my experience so special the service was amazing.simpson
Family with Kids
25 Sep 09
25 Sep 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Fantastic we loved it very imperssed would stay again Anonymous
Groups of Friends
20 Sep 09
20 Sep 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
8
Our 2 bedroom suite was absolutely beautiful with a river view aswell. the convenience of having a well equipped kitchen & lounge/diner so that we could eat our own breakfast was wonderful. we couldn't fault the apartment.
the hotel staff were friendly & courteous.
we can't wait to go again especially if we get such a bargain price ! we were four friends on a 21 yr reunion & the hotel was the icing on the cake !Hajigeorgiou
Family with Kids
07 Sep 09
07 Sep 09
5.8
General Impression
7
Service & Facilities
5
Hotel Staff
5
Price/Quality
8
Cleanliness
5
Location
5
Anonymous
Groups of Friends
07 Sep 09
07 Sep 09
9.3
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
8
Anonymous
Family with Kids
01 Sep 09
01 Sep 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Anonymous
Elderly Couple
31 Aug 09
31 Aug 09
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
10
Location
8
Rooms and service goodProblem on arrival had booked 2xtwin accommodation hotel only had record of 1 this was sorted but did cause some stress as i had arranged a family break for ourseves, children and grandchildrenHALL
Family with Older Children
21 Aug 09
21 Aug 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
We stayed in a two bedroomed appartment with our two children. on arrival, as we were early, we were allowed to leave our luggage in the luggage room by a very friendly and helpful receptionist. our room had a restricted view but this was insignificant to the standard of the accommodation. the children were delighted to have a flat screen tv in their room, there was also one in the lounge area and the master bedroom. the bathroom was well stocked with toiletries, replaced on a daily basis, as were the towels. the kitchen area was well stocked with cooking utensils and crockery etc with a small, well stocked grocery store next door to the hotel. an abundance of taxis were available at the entrance to the hotel with vauxhall tube station a five minute walk away. the hotel provided a nightly turn down service and the children were delighted with the beautifully wrapped chocolates left on their bed each evening! the hotel was excellent in every respect and we look forward to staying there again on our next visit to london!Absolutelt nothing!Keane
Family with Older Children
19 Aug 09
19 Aug 09
6.7
General Impression
7
Service & Facilities
8
Hotel Staff
7
Price/Quality
5
Cleanliness
5
Location
8
The location was really good and once our room was sorted the views are fantastic. room service was fantastic- very quick and accomodating.Very poor reception, given a filthy room- dirty carpets, sweet wrappers under cushions, half drunk bottles of orange in fridge, dirty stove. when i requested a move they said they were not expecting us and i find this very poor service, the rooms should be cleaned to a 5* standard whether guests expected or not. reception staff were very clipped in their manner and the carpets in both the rooms we used were filthy and i mean filthy. this is definetly not a 5*.Anonymous
Family with Older Children
23 May 09
23 May 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Anonymous
Travelling in a Group
19 Apr 09
19 Apr 09
8.8
General Impression
10
Service & Facilities
8
Hotel Staff
8
Price/Quality
10
Cleanliness
7
Location
10
Adams
Family with Older Children
13 Apr 09
13 Apr 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
8
We stayed in the 3 bedroom suite and were particularly impressed with the room sizes, in-room facilities and cleanliness. the well stocked convenience store a few doors up, an atm next door and a riverboat pub across the road are all very handy too.Nothing worthy of mention.Ahearne
Family with Kids
11 Apr 09
11 Apr 09
9.3
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Very friendly staff, lovely surroundings , and very relaxingFound rooms a little bit too stuffy for my liking(unable to open windows)Overton-Fox
Family with Kids
05 Apr 09
05 Apr 09
7.3
General Impression
8
Service & Facilities
7
Hotel Staff
5
Price/Quality
7
Cleanliness
10
Location
7
A very very poor and rude response at front desk when asking to solve simple problem. the problem was to open the dor between the rooms. was promptly solved by madeleine from sweden.Anonymous
Groups of Friends
15 Mar 09
15 Mar 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
10
Cleanliness
8
Location
8
Hotel and bar was lovely.We didn't actually get the suite that we booked.LAWRENCE
Elderly Couple
15 Mar 09
15 Mar 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
8
The hotel was absolutely fantastic as recommend by friends but your rates were fantastic. i will definately be using you again for european hotel search and definately using the hotel again Nothing i can think of