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Park Grand London Kensington

   
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33-35 Hogarth Road, London, Greater London, United Kingdom

  Outstanding, 4.5 347 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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2
Rebecca S London Group of friends May 2012 Easytobook.com traveller
 
 "Check for bed bugs they made my stay a miserable one!!"
We booked to stay at this hotel however the day before we were due to travel the hotel called and moved us to a sister hotel. The premier Shaftesbury Notting Hill, due to heating issues at the Kensington one, they upgraded the room & included breakfast with our stay. The room was really small but looked well presented , the staff were friendly enough. After the first night I noticed lots of what looked like mosquito bites, thought nothing of it however as I woke up on the last morning noticed something crawling past my nose, it was a bed bug!! I jumped up by this time I'm covered in around 80 bites!! We strip off the bed & catch a further 2 of the things & take them to reception on check out & the receptionist didn't seem all that horrified & immediately offered to refund part of my stay. On returning home I visit my dr as the bites were getting angrier & making me feel quite unwell, I'm now on really strong antibiotics & antihistamines, I have written to the hotel.
4
Matthew Andrews United Kingdom Spouse/partner January 2012 Easytobook.com traveller
 
 "Although the facities may have been fairly simple and basic, they where not..."
Pros: Although the facities may have been fairly simple and basic, they where not required due to my purpoise of visit and location of hotel (which was excellent). i thouroughly enjoyed my stay and the staff where excellent and remembered who i was which i like. would most certaintly recommend.
Cons: No mini bar!
4
Rita Flower United Kingdom Individual traveler January 2012 Easytobook.com traveller
 
 "Great location - earls court tube station right at the end of the street &..."
Pros: Great location - earls court tube station right at the end of the street & museums within easy walking distance.
Cons: Everyone arriving were told the hotel was overbooked & they were being transferred to either their paddington hotel or to one across the street. i insisted & got to stay at the original one i had booked. had to call down to reception as tv not working. man came up & took it off wall & managed to get it working. towels smelled like they had been tumble dried without seeing the inside of the washing machine. thie improved a little as my week progressed. roome was tiny. there was no wi-fi in the rooms as advertised but a very short cable so had to scrunch up into a corner to work - not at all successful. the switches on the hairdrier provided didn't work so had to use the wall socket to switch it on & off if you could stand the hi setting! but i think worst of all was the pathetic shower & i have used some pathetic showers in my time - but this one really was the worst. finally - don't get the hotel to book cabs for you - i took a regular black cab from kings cross to the hotel & was charged £17 - i got the car (no meter that i could see) from the hotel back to kings cross a week later & he charged £24!
4
Christopher Rose United Kingdom Spouse/partner January 2012 Easytobook.com traveller
 
 "Hotel was in an excellent location"
Pros: Hotel was in an excellent location. staff were friendly and polite.
Cons: On arrival i was told that due to a double booking i could not have the room originally booked. i was offered an alternative room in the basement. i was told that this was an upgrade as the room was bigger. the room was bigger but was very dingy with poor lighting and without windows. however, the staff at receptionquickly found me another room when i compained to them.
5
Anonymous Kazakhstan Individual traveler January 2012 Easytobook.com traveller
 
 
3
Anonymous United Kingdom Spouse/partner December 2011 Easytobook.com traveller
 
 "Breakfast was included, nice furnishings, nice tv in room"
Pros: Breakfast was included, nice furnishings, nice tv in room.
Cons: Bedbugs! terrible infestation of bedbugs - and if found in one room, are they spreading throughout the hotel? hopefully they will fumigate soon. slightly grimey overall, dust on ledges etc. cleaning may not be as comprehensive as it should be.
4
Anonymous United Kingdom Spouse/partner November 2011 Easytobook.com traveller
 
 "The bathroom was really nice, with a big stone bath which i was not..."
Pros: The bathroom was really nice, with a big stone bath which i was not expecting. the tv in the room was big and had a good range of channels. the room itself was a very decent size including plenty of surface and storage space
5
Anonymous United Kingdom Group of friends November 2011 Easytobook.com traveller
 
 "We were having a girls weekend"
Pros: We were having a girls weekend. on arrival staff were very freindly, we were upgaded to a deluxe twin room, given complimentary wine, and complimentary breakfast the next morning. what a fabulous start to our weekend! hotel was very clean and comfortable in ideal spot. 5 mins walk from the tube so access to any part of london was easy.
4
maria camacho United States Spouse/partner October 2011 Easytobook.com traveller
 
 "The room was clean and very helpful staff"
Pros: The room was clean and very helpful staff. great location and over all great hotel a little pricey.
but very clean.
4
Anonymous Ireland Spouse/partner October 2011 Easytobook.com traveller
 
 "Location"
Pros: Location.staff very helpful,cleaniness aaa.
5
Anonymous Ireland October 2011 Easytobook.com traveller
 
 
3
Anonymous United States Individual traveler September 2011 Easytobook.com traveller
 
 "Well located"
Pros: Well located. free internet access.
Cons: Room available only after 2pm. very small room. separate building from reception desk. magnetic card did not work.
3
Stephen Svirac Australia Spouse/partner September 2011 Easytobook.com traveller
 
 "Price however you get what you pay for"
Pros: Price however you get what you pay for.
Cons: The tap in the shower did not work, we needed to prepare for a 22 hour plane trip and to wake up to a cold shower was annoying. the fridge did not work when i rang to complain they said well you shouldnt have a fridge in your room anyway. wifi only works in the lobby.
4
Christina Miller United States Spouse/partner May 2011 Easytobook.com traveller
 
 
Cons: We had booked well in advance of our first visit to london and were disappointed not to be accommodated in the main section of the hotel. we also arrived at the same time of a couple from germany who were extremely upset to discover tha they were being transferred to a hotel in paddington. i have to agree that we would also have been upset if that had happened to us as we had reseached our choice of destination well.
4
Anonymous United States Individual traveler January 2011 Easytobook.com traveller
 
 "Great location very close to underground (earl court station), very good..."
Pros: Great location very close to underground (earl court station), very good service, helpful staff. clean, comfortable room.
Cons: First night they didn't have a room for me and sent me to another hotel across the street. that hotel was not very nice. however, all my experiences at the best western itself were awesome, and they gave me a room upgrade and free breakfast to make up for it. so i was very pleased with this experience.
4
Anonymous Denmark Individual traveler December 2010 Easytobook.com traveller
 
 "It was a nice staff, very helpfull and the lokation was very good, every..."
Pros: It was a nice staff, very helpfull and the lokation was very good, every one in the hotel tryed to do their best.we were transfered to their other shaftesbury hotel next to hyde park becoarserse of overbooking.
Cons: Why??do make so tiny tiny rooms it totally ruins the luxery impression they try to create. the breakfast arrangement leaves a lot to whish for. here they could reaaly use professional assistance to reset the whole arrangement. everybody would benefit from that.we was provided with an extra heater as our room was exeptionel cold and after the first night we got another room.
4
Anonymous United Kingdom Spouse/partner November 2010 Easytobook.com traveller
 
 "Most of the staff most of the time appeared pleasant and courteous great..."
Pros: Most of the staff most of the time appeared pleasant and courteous
great location
Cons: The net connection in the lobby was abysmal - the computer for residents' use appeared to be on an ordinary phone line connection and was so slow as to be useless. staff must be aware of this...after struggling for 30 mins i asked for assistance.....a further 30 mins and i was offered the use of the reception computer by which time i was extremely frustrated. this option should have been offered when i first alerted staff to the difficulties. as a result my evening/mood was ruined by their thoughtlessness.
5
Anonymous United States Spouse/partner October 2010 Easytobook.com traveller
 
 "Hotel is in an excellent location!!!! close to the..."
Pros: Hotel is in an excellent location!!!! close to the underground,shops,restaurants and small groceries,very clean,staff are friendly!!!
Cons: None!
5
Anonymous United Kingdom Spouse/partner October 2010 Easytobook.com traveller
 
 
3
Wook Choi United States August 2010 Easytobook.com traveller
 
 "All of the furniture are new brand"
Pros: All of the furniture are new brand.
Cons: 1) i lost my necklace at the hotel on 8/2 or 8/3, so i asked the name of maid but they never gave me the name. i have traveled many times and it is my first time to lost my staff. i am still so mad and tell everyone people about my stolen necklace. i was too busy to report to the police in london. you guys should return it to me because it was the gift.

2) we, 10 of people, stayed at this hotel for 7nights and had exactly same breakfast every morning.
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Park Grand London Kensington
Outstanding, 4.5 5
Based on 347 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.5
The staff were very helpful and friendly

Park Grand London Kensington is conveniently located near Kensington, one of the most exclusive areas in London. This area offers visitors many attractions, including Kensington Gardens, home to Kensington Palace and located next to the famous Hyde Park. The Science Museum, Victoria and Albert Museum and the National History Museum can all be quickly reached on foot. Earls Court underground station is just a short stroll away.

Park Grand London Kensington has been recently refurbished. This 3-star hotel prides itself because of its welcoming environment and offers excellent value for money.

Executive rooms at the Park Grand Kensington come complete with air-conditioning and amenities such as satellite TV, a hairdryer, a trouser press, en-suite bathrooms, tea and coffee making facilities and direct-dial telephones. As for hotel amenities, you can benefit from a dry cleaning service, 24-hour concierge, conference facilities and a gymnasium.

May 2010

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Park Grand London Kensington
33-35 Hogarth Road, London, Greater London, SW5 0QQ, United Kingdom
Park Grand London Kensington
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This London hotel provides a welcoming environment for excellent value in the heart of London, near Earls Court tube station.

Park Grand London Kensington is conveniently located near Kensington, one of the most exclusive areas in London. This area offers visitors many attractions, including Kensington Gardens, home to Kensington Palace and located next to the famous Hyde Park. The Science Museum, Victoria and Albert Museum and the National History Museum can all be quickly reached on foot. Earls Court underground station is just a short stroll away.

Park Grand London Kensington has been recently refurbished. This 3-star hotel prides itself because of its welcoming environment and offers excellent value for money.

Executive rooms at the Park Grand Kensington come complete with air-conditioning and amenities such as satellite TV, a hairdryer, a trouser press, en-suite bathrooms, tea and coffee making facilities and direct-dial telephones. As for hotel amenities, you can benefit from a dry cleaning service, 24-hour concierge, conference facilities and a gymnasium.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 157
Services:
  • Laundry service
  • 24-hour front desk
  • Limousine service
  • Luggage storage
  • Room service - limited hour
  • Shoe polishing service
  • 24-hour security
  • Doctor on call
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • Concierge
  • Fax service
  • Tourist information
  • Bell boy
  • Late check-out
  • Express check-in/out
  • 24-hour room service
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Safe at front desk
  • Newspapers
  • Entire property is non-smoking
  • Multiple Small Meeting Rooms
  • Newspapers
  • Breakfast Available (surcharge)
  • Telephone
  • Iron and ironing board
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Business center
Activities:
  • Fitness center
Important information & conditions:

Please note that the hotel will pre-authorise the cost of the 1st night on your credit card 48 hours prior to arrival.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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