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Shaftesbury Premier London Paddington

   
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55 Westbourne Terrace, London, Greater London, United Kingdom

  Great, 3.5 807 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3
     
  • Service 3.5
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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4
Jodie M hull Spouse/partner March 2012 Easytobook.com traveller
 
 "Good Hotel"
I stayed at this hotel on new years eve 2011 for only one night.The staff were friendly.the rooms were clean and nice bathrooms.The location was just around the corner from paddington station - quiet but not too far from everything.
4
Anonymous United Kingdom Spouse/partner December 2011 Easytobook.com traveller
 
 "Well run, good breakfast"
Pros: Well run, good breakfast
Cons: Expensive for size of room
3
Anonymous United Kingdom Individual traveler October 2011 Easytobook.com traveller
 
 "Had a luggage leave service and close to paddington station"
Pros: Had a luggage leave service and close to paddington station
Cons: The room i was upgraded to had no curtains, the staff did move me by the bathroom was so small it was impossible to have a shower, the internet service was slow, the head reception was rude to other members of staff, it was embarassing to be in the same space.
4
Anonymous United States Spouse/partner September 2011 Easytobook.com traveller
 
 "Hotel was very close to public transportation"
Pros: Hotel was very close to public transportation.
Cons: Hotel staff not very friendly or helpful during check in. had to request additional towels in room daily.
5
Anonymous Ireland Family with older children August 2011 Easytobook.com traveller
 
 "We found the staff at the hotel were at all times very helpful and went out..."
Pros: We found the staff at the hotel were at all times very helpful and went out of their was to provide addsitance when one of the family too ill. we would recommend this hotel for excellent service and location.
3
Anonymous United Kingdom August 2011 Easytobook.com traveller
 
 "The bellman gave us a recommendation for a very nice indian restaurant in..."
Pros: The bellman gave us a recommendation for a very nice indian restaurant in the neighborhood.
Cons: Almost everything was negative during our stay. we had booked a club room which included several amenities. for the additional charge, we were supposed to receive robes, slippers, breakfast, fruit basket daily, half bottle of wine upon arrival, turndown service with chocolates at bedtime. we had to ask for all of these things because our reservation was recorded incorrectly in their computer system. the fruit arrived at 9:30 at night after we requested it at 7:00 that evening. we never received the fruit basket for the second day. we were initially refused our breakfast that we had paid for and had to clarify it with the front desk twice. the robes arrived at 9:30 at night after our request. we never did receive the turndown service or the chocolates. the room was basic and the bathroom miniscule. i was able to sit on the loo and shave my legs in the shower at the same time. there was no soap dish in the shower and no place to put shampoo, conditioner, etc. we did not see a hairdryer in the room. the people at the front desk were rude and unfriendly. they never apologized for their mistakes and acted like it was our fault. fortunately we had the computer printout from the reservation confirmation to prove what we had paid for; otherwise i doubt that we would have received any of the amenities. our electronic keys had to be replaced three times during our two-night stay. we will not stay at this property again.
3
Guro Holsve Norway Family with kids July 2011 Easytobook.com traveller
 
 "One guy in reception did the stay goog"
Pros: One guy in reception did the stay goog.he was
very serviceminded.the hotell was not fresh at all
Cons: The hotell could be more fresh it looked like an
old 1980 hotell!! rooms way too small
3
Anonymous Japan Spouse/partner July 2011 Easytobook.com traveller
 
 
3
Nayef Aljishi Saudi Arabia Spouse/partner July 2011 Easytobook.com traveller
 
 
Cons: The pictures and the room description in the website is totally different than reality
3
Anonymous South Africa Travelling in a Group March 2011 Easytobook.com traveller
 
 
Cons: We booked 3 club rooms, and were given only 1. the other 2 rooms were of poor quality and space, and non-functioning equipment, e.g. tv.
3
Anonymous Denmark Spouse/partner March 2011 Easytobook.com traveller
 
 "Nice location"
Pros: Nice location.
Cons: The rooms and hotel did not live up to 4 stars
3
unju goetemann United States Individual traveler March 2011 Easytobook.com traveller
 
 "Close to the train/tube, eateries"
Pros: Close to the train/tube, eateries.
Cons: The room was in the basement. if i had known that the room was located in the basement i wouldn't have taken it. it is very important information for people like me who has asthma or any other allergy related to fungus.
4
david jones United Kingdom Individual traveler February 2011 Easytobook.com traveller
 
 "Clean and friendly"
Pros: Clean and friendly
Cons: Small rooms and noisy as no seals on windows
4
Steve Creighton United Kingdom Family with older children February 2011 Easytobook.com traveller
 
 
Cons: The room was tiny not enough room to fit my feet at the side of the bed, the wardrobe hangers were too big for wardrobe so would not fit and the ironing board took up all the room, the shaving point in the bathroom did not work even after reporting twice,had to shave by holding up lamp in front of bedroom mirror to be able to see properly, noisy deliveries each morning just outside bedroom window.
5
Orville Elliott United States Individual traveler February 2011 Easytobook.com traveller
 
 "Really good room, fantastic price, great staff"
Pros: Really good room, fantastic price, great staff.
Cons: Nothing...
3
Anonymous United Kingdom Family with kids December 2010 Easytobook.com traveller
 
 "It was clean and comfortable"
Pros: It was clean and comfortable
3
Ralph Baer Switzerland Individual traveler October 2010 Easytobook.com traveller
 
 
Cons: The description said "spacious and elegant" and "double bed". i was given a room in the basement with a single bed which touched the wall on three sides and where my suitecase completely filled the gap between the bed and the fourth wall. after passionate complaints i was begrudgingly moved to a similar basement room which did have a double bed but the bed was one foot from the walls all around and had a shower which was 18inches on each side, not unlike a coffin as you couldn't get your arms above your head to wash your hair. there was a floodlight outside the window lighting the building outside which shone through the curtains like they were not there. the staff were pretty disinterested and actually asked me what i expected for 100 quid a night. i travel a lot. this was seriously the worst experience i have had although seemingly typical of paddington hotels. don't do this hotel. full stop.
3
Irit Braginski United States Group of friends September 2010 Easytobook.com traveller
 
 "Great location"
Pros: Great location. nothing else is good about this hotel.
Cons: The staff is not very helpful, in fact they were uncompetent in such simple things as "how to get the tv to work, get the bulb for the lamp and get the tv remote to work"!the room was so small, we had to walk over each other, the floor was squeeky and the cleanliness was poor. although the fausets were fairly new.the service was at first slow, then they ignored us completely for the rest of the evening.please don't stay there.
4
Anonymous Finland Individual traveler September 2010 Easytobook.com traveller
 
 "Great location, comfy, everything ok"
Pros: Great location, comfy, everything ok. if you're looking for high-quality easy accommodation without extra services and no nonsense, a really good choice.
Cons: Nothing really worth complaining; the only negative points were that the pillow covers had some smudges on them a couple of times, and the key card ceased to work once (immediately sorted out by the staff, though). not very quiet, but nothing too disturbing, either.
4
DAVE FRETWELL United Kingdom Spouse/partner August 2010 Easytobook.com traveller
 
 "Very impressed"
Pros: Very impressed
Cons: Paying on the internet b y credit/debit card would be better
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Shaftesbury Premier London Paddington
Great, 3.5 5
Based on 807 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    3.5
From RUB 64
Really good room, fantastic price, great staff

Brilliantly located near Hyde Park and close to Lancaster and Bayswater Road, the Shaftesbury Premier London Paddington has a convenient and quiet location in a private terrace in the popular and vibrant area of Paddington. The hotel is ideally located just a short stroll of Paddington tube Station, providing easy access to Heathrow airport and major tourist attractions such as Tower Bridge, Buckingham Palace, and many more.

The four star Shaftesbury Premier London Paddington offers elegance and style to its guests in a charming atmosphere, with attentive, unhurried service. The in-house restaurant and bar serve fine cuisine throughout the day, and the 24hr concierge service caters to all guest requirements. The hotel’s business services are available at guests’ convenience, in addition to a range of modern amenities including electronic door keys, wireless Internet access and air conditioning in all areas.

Accommodation at the Shaftesbury Premier London Paddington includes spacious executive, family and standard rooms, all of which are en-suite and have been designed to make your stay as comfortable as possible, with warm colours and modern furniture. All the spacious rooms have a plasma flat-screen television and complimentary 24/7 broadband Internet access.

February 2011

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Shaftesbury Premier London Paddington
55 Westbourne Terrace, London, Greater London, W2 3UY, United Kingdom
Shaftesbury Premier London Paddington
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This stylish 4-star hotel, on the north edge of Hyde Park, is a short walk from Paddington Station.

Brilliantly located near Hyde Park and close to Lancaster and Bayswater Road, the Shaftesbury Premier London Paddington has a convenient and quiet location in a private terrace in the popular and vibrant area of Paddington. The hotel is ideally located just a short stroll of Paddington tube Station, providing easy access to Heathrow airport and major tourist attractions such as Tower Bridge, Buckingham Palace, and many more.

The four star Shaftesbury Premier London Paddington offers elegance and style to its guests in a charming atmosphere, with attentive, unhurried service. The in-house restaurant and bar serve fine cuisine throughout the day, and the 24hr concierge service caters to all guest requirements. The hotel’s business services are available at guests’ convenience, in addition to a range of modern amenities including electronic door keys, wireless Internet access and air conditioning in all areas.

Accommodation at the Shaftesbury Premier London Paddington includes spacious executive, family and standard rooms, all of which are en-suite and have been designed to make your stay as comfortable as possible, with warm colours and modern furniture. All the spacious rooms have a plasma flat-screen television and complimentary 24/7 broadband Internet access.

From this fabulous location you will be only a few meters away from Hyde Park and the Speakers Corner. Bayswater and Queensway have plenty of pubs and eateries and are within walking distance from the hotel. Lancaster Gate tube station, on the Central Line, is also nearby, connecting directly to UNESCO world heritage sites such as St. Paul’s Cathedral and the Tower of London. Also from Lancaster Gate it is easy to catch any double decker bus going eastwards to access Marble Arch, Oxford Street and Oxford Circus, Piccadilly Circus and Tottenham Court Road.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Paid Parking (Self-service)
Paid parking is available at the hotel. (Reservation needed)
 Pet policy: Pets are not allowed.
Rooms: 119
Services:
  • Laundry service
  • 24-hour front desk
  • Doctor on call
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • VIP facilities
  • Fax service
  • Luggage storage
  • Room service - limited hour
  • Tourist information
  • Concierge
  • Bell boy
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Air-conditioning
  • Multilingual staff
  • Newspapers
  • Entire property is non-smoking
  • Safe at front desk
  • Newspapers
  • Breakfast Available (surcharge)
  • Telephone
  • Iron and ironing board
Extra common areas:
  • Restaurant
  • Bar/lounge
Food & beverage:

The Shaftesbury Premier London Paddington has a welcoming bar that offers a wonderful collection of alcoholic beverages and refreshing non-alcoholic drinks in a stylish atmosphere. The bar opens from 6pm to 11pm on weekdays and from 6pm to 12am on weekends.

Important information & conditions:

Please note that the hotel will pre-authorise the cost of the 1st night on your credit card 48 hours prior to arrival.

Guests are required to show a photo identification upon check-in. (EU/UK residents: Passport/ Id card – Non EU residents: Passport only)

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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