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The Marble Arch by Montcalm London

   
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31 Great Cumberland Place, Marble Arch, London, Greater London, United Kingdom

  Fantastic, 4 249 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4.5
     
  • Sleep quality 4
     
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4
Rose-marie R Dublin September 2013 Easytobook.com traveller
 
 "Good Hotel - Small Room"
I had to ask to change rooms when I arrived as the Room I was allocated was only big enough for a dwarf, and being away on business I needed to work. You could not pull the chair out from the desk as the bed, was so close which was incidentally wedged in between the walls of the bedroom. There was so much clutter on the desk that I could not put my laptop on it, however they very kindly found me another room which was a bit bigger but at least did not make me feel claustrophobic. When I eventually went to bed at about midnight I discovered the duvet cover had not been changed, but I was too tired to even call reception and wait for it to be changed.The breakfasts were superb and the staff were all very kind and courteous.
5
Alist W Derbyshire Spouse/partner May 2013 Easytobook.com traveller
 
 "Weekend Break"
Great location, nice room, breakfast included and friendly staff. We stayed here for a weekend break - the location is very close to Hyde park and a 10 minute walk from Bucking palace. For a 2 night stay, including breakfast cost £408. I would happily stay at this hotel again.
5
Victoria L Manchester Spouse/partner April 2013 Easytobook.com traveller
 
 "beautiful hotel, couldn't fault it or the service"
Gorgeous hotel. Very clean and the staff were brilliant, couldn't do enough for you. The breakfast was fantastic. The location is brilliant, just a 2 minute walk to Oxford street for shopping and marble arch tube station. I am 8 months pregnant and find it hard to get comfortable but that was the best nights sleep I've had in months.
4
Kelly B London Spouse/partner February 2013 Easytobook.com traveller
 
 "Nice stay"
Stayed for a weekend trip to London. Very helpful staff. Nicely decorated modern rooms. Lighting not brilliant for ladies applying make up on a night out though, bit dark! Shame no bar in the hotel, however you can use the one across the road.
4
Pat C London October 2012 Easytobook.com traveller
 
 "First class stay."
A super hotel, would recommend to all. Breakfast was very good, and the staff were very helpful too.
5
david b London Spouse/partner June 2012 Easytobook.com traveller
 
 "Customer service at its best"
We spent the Jubilee weekend in London and this hotel was centrally situated for all events as well as easy access to the shops, sights, tubes and buses.We were fortunate as parking restrictions didnt apply and we were able to park right outside the hotel for free.From the doorman to the front desk staff check in was seamless and although our room wasnt ready until 2.45 (check in is from 2.00pm) we were offered tea , coffee and cup cakes while we waited.The room was rather small but well furnished and had coffee making facilities,a safe and a fridge.Had a good nights sleep in comfortable bed with no outside noiseWe ate at the Mountcalm Grill restaurant. This is situated in the sister hotel the Mountcalm over the road.3 courses with a glass of Prosecco £30 and the food was superb and again the service excellent. A nice touch is unlimited complimentary bottled still or sparkling water.Breakfast was a good full English with plenty of fruit,cereals,ham, smoked salmon and pastries on offer.This is a hotel to be highly recommended in our opinion and we will be back.
4
Anonymous London Group of friends May 2012 Easytobook.com traveller
 
 "Good location... Pretty but not a 5 *"
Was here for 3 nights... The hotel is a little bit expensive For the category. The room was small but pretty and clean... But it s london !
3
Anonymous United States Individual traveler December 2011 Easytobook.com traveller
 
 "Staff were ok"
Pros: Staff were ok
Cons: Single rooms are so tiny that you feel like you are in a cage while the picture on your website doesnt show this!
4
Anonymous United Kingdom Spouse/partner November 2011 Easytobook.com traveller
 
 "Excellent location"
Pros: Excellent location. clean quiet room. exc facilities. value for money re london
Cons: Didn't realise the hotel was split into3 separte locations - the montcalm(?) across the road; the marble arch where i had to walk to for my breakfast; the shaftesbury where i stayed which was about 50m down the road. therefore didn't use fitness facilities which were advertised as being part of the hotel (in fact at the montcalm). if the weather had been poor it would have been a nuisance to have to walk from one hotel to another for the breakfast. room v tiny but fine for one (even down in the basement). breakfast - no plates to serve from hot buffet. waitress there but seemed oblivious to this; coffee served in a teapot!cold buffet had curled up slices of cheese which looked more than a few days old, omelette vg but served on a cold plate (this hotel is advertised as 5*)
4
Anonymous United Kingdom Spouse/partner November 2011 Easytobook.com traveller
 
 "Room very nicely decorated"
Pros: Room very nicely decorated.
Cons: Room was very small, only really suitable for 1 person as no room to pass round the bed.
3
Anonymous United Arab Emirates Travelling in a Group October 2011 Easytobook.com traveller
 
 
5
Anonymous Israel Individual traveler August 2011 Easytobook.com traveller
 
 "Friendly staff, at your service; rooms small, boutique feeling"
Pros: Friendly staff, at your service; rooms small, boutique feeling.
5
Anonymous United Kingdom Individual traveler August 2011 Easytobook.com traveller
 
 
4
Anonymous United Kingdom Spouse/partner August 2011 Easytobook.com traveller
 
 "Staff pleasant & accomodating to a quiter room"
Pros: Staff pleasant & accomodating to a quiter room
Cons: Found the bedding had some hairs on it.
5
Anonymous China Individual traveler August 2011 Easytobook.com traveller
 
 
4
Anonymous Denmark Spouse/partner August 2011 Easytobook.com traveller
 
 
Cons: Wrong restaurant menu in the room. overcharge of roomservice prices compared to room price list
5
Georgios Sourmelis Greece Group of friends May 2011 Easytobook.com traveller
 
 "24h room service, kind hotel staff"
Pros: 24h room service, kind hotel staff
5
Anonymous Australia Spouse/partner March 2011 Easytobook.com traveller
 
 "I was upgraded to the montcalm across the road"
Pros: I was upgraded to the montcalm across the road
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The Marble Arch by Montcalm London
Fantastic, 4.0 5
Based on 249 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.0
Weekend Break

On the north-east corner of Hyde Park, The Marble Arch London enjoys a convenient city centre location. A few minutes’ walk away, Oxford Street offers many shops and restaurants, and to the south Buckingham Palace is within walking distance. Nearby Marble Arch tube station connects directly to St Paul’s Cathedral and the British Museum on the Central Line and also to Paddington Station and the Heathrow Express.

A new hotel with a contemporary design, Marble Arch Hotel offers a supreme level of luxurious comfort and service. The hotel’s wellness centre has a spa, swimming pool, custom whirlpool, health treatment rooms and gym. A bar, club lounge and two high-quality restaurants are accessible for dining and recreation, and a range of meeting rooms, fitted with state of the art technology, is available. Complementary wireless Internet is accessible throughout the hotel, and the front desk and concierge service are available 24hrs a day.

The opulent rooms of The Marble Arch London are available with a choice of five exotic fragrances to sweeten and refresh the ambience. All the rooms are beautifully appointed with large beds and marble en-suite bathrooms. The rooms are climate controlled and air conditioned, and a generous array of amenities, such as LCD television, digital music library, direct-dial phone and minibar, is included.

May 2013

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The Marble Arch by Montcalm London
31 Great Cumberland Place, Marble Arch, London, Greater London, W1H 7TA, United Kingdom
The Marble Arch by Montcalm London
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A luxurious contempory London hotel, offering superb wellness facilities, with Marble Arch and Hyde Park on its doorstep.

On the north-east corner of Hyde Park, The Marble Arch London enjoys a convenient city centre location. A few minutes’ walk away, Oxford Street offers many shops and restaurants, and to the south Buckingham Palace is within walking distance. Nearby Marble Arch tube station connects directly to St Paul’s Cathedral and the British Museum on the Central Line and also to Paddington Station and the Heathrow Express.

A new hotel with a contemporary design, Marble Arch Hotel offers a supreme level of luxurious comfort and service. The hotel’s wellness centre has a spa, swimming pool, custom whirlpool, health treatment rooms and gym. A bar, club lounge and two high-quality restaurants are accessible for dining and recreation, and a range of meeting rooms, fitted with state of the art technology, is available. Complementary wireless Internet is accessible throughout the hotel, and the front desk and concierge service are available 24hrs a day.

The opulent rooms of The Marble Arch London are available with a choice of five exotic fragrances to sweeten and refresh the ambience. All the rooms are beautifully appointed with large beds and marble en-suite bathrooms. The rooms are climate controlled and air conditioned, and a generous array of amenities, such as LCD television, digital music library, direct-dial phone and minibar, is included.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
Wired Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Public parking, Parking Nearby
 Pet policy: Pets are not allowed.
Rooms: 42
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • Fax service
  • Luggage storage
  • Shoe polishing service
  • Bell boy
  • Room Service
  • Concierge
  • Doctor on call
General facilities:
  • Elevator
  • Air-conditioning
  • Entire property is non-smoking
  • Safe at front desk
  • Electronic key card
  • Breakfast Available (surcharge)
  • Currency exchange
  • Telephone
  • Iron and ironing board
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Business center
Activities:
  • Fitness center
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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