+31-20-5313300
The Russ Hill London
Russ Hill, Charlwood, Surrey, London, United Kingdom
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Location
3
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Value
2.5
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Rooms
2
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Service
2.5
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Cleanliness
2.5
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Sleep quality
2.5
i was overcharged when checking in even though i had confirmation of the amount that i was to be charged. it was midnight & i needed the room so i had to pay the extra.
Cons: Tiny hotelroom, outdated appliances, gatwick flightroute
Cons: The bar staff unprofessional
Cons: Your information says the shuttle to and from gatwick is free. we had to pay five pounds!!!the outside of the building needs to be painted.
i don't know how this hotel is for longer stays but for transit - terrible experience.
Cons: The rooms are overheated on entering. the first room had damp on the ceiling and stank of fungus. the plumbing is not very good.
Cons: Bathroom - shower very small, water pressure next to non-existant, water not very hot so the shower was not a pleasant experience. tv is advertised, but - very few channels and the picture and sound quality extremely poor. restaurant is over lit - too bright, especially for a dinner experience. no elevators to the upper floor.
This Gatwick hotel, near London, occupies a serene location in the superb Surrey countryside, on the edge of Glover’s Wood. This Site of Special Scientific Interest, outside the charming village of Charlwood, plays host to an exciting display of bluebells in the springtime. Gatwick Airport is 6.5 km from the accommodation, offering convenient public transport options in and out of the country. From here, railway access into Central London is possible via Gatwick Airport Railway Station, on the eastern side of the airport, close to the M23 motorway.
Set in a glorious 19th century structure, Russ Hill extends over 9 acres of pristine grounds, holding an outdoor tennis court and a Garden Lounge Bar, surrounded by the magnificent Surrey countryside. Ruspers Restaurant offers an extensive menu, where well-loved classics jostle shoulder to shoulder with nouvelle cuisine, and presents a carvery on weekends. The hotel also offers a free airport shuttle from Gatwick Airport to the hotel and has extensive conference and events facilities, specialising in unforgettable weddings.
A refreshing three star establishment, The Russ Hill, near London, has 130 beautifully appointed bedrooms, replete with modern amenities for maximum comfort and enjoyment. Each unique room is decorated with tasteful wooden panelling and soothing contemporary colours, and is equipped with such conveniences as direct dial telephone, en-suite bathroom, tea and coffee making facilities and television.
Room types
This Double Room is a beautifully appointed bedroom, replete with tasteful wooden panelling and soothing contemporary colours.
Room facilities
- Coffee/tea maker
- Hairdryer
- Private Bathroom
- Shower
- Telephone
- Television
- Toilet
Room capacity
This Single Room is a beautifully appointed bedroom, replete with tasteful wooden panelling and soothing contemporary colours.
Room facilities
- Coffee/tea maker
- Hairdryer
- Private Bathroom
- Shower
- Telephone
- Television
- Toilet
Room capacity
This Twin Room is a beautifully appointed bedroom, replete with tasteful wooden panelling and soothing contemporary colours.
Room facilities
- Coffee/tea maker
- Hairdryer
- Private Bathroom
- Shower
- Telephone
- Television
- Toilet
Room capacity
Hotel policies & services
| Check-in: | From 14:00 Check-out: Until 11:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Pet policy: | Pets are allowed. A surcharge applies |
| Rooms: | 130 |
| Food & beverage: | There are 3 dining outlets, including a Garden Lounge Bar with a big choice of bar meals. |
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Cons: The rooms wer really small, the walls are so thin u can hear people, coughing,sneezing, talking and watching tv. the bed was small and it sunk into the middle very uncomfortable. the bed side tables wer too low and close so when u turn around on the bed u hit your head on the corner of the table. food was too expensive for what it was. when the toilet flushed or when the shower was on you would think it was in your room when actually it was people in the next room using their bathroom. there was damp on the ceiling and it looked like someone had painted a white rectangle in the corner of the ceiling. the windows didnt make a difference whether they wer open or closed to drown out the planes flying over. the toilet paper was cheap and rough. one of the lights werent working in the room. there was only 3 channels on the tv and the picture was awful. didnt even get asked when we dropped off our room keys if we had a nice stay, seemed like theyve heard so many complaints that they dont ask the question anymore.