Very poor service and not conform with the description on their homepage.Every day the same breakfast, waterheater was very dirty and gaga.The narrow and mickymouse stairway is dangerous to climb upMost of the tilings in the room are broken or loose and the rooms are very very small.Lots of noise during the night from the street and the drunken people which leaving the resaurant around the corner.I'ld not book it anymore and recommend everybody to stay away from this chinese leaded hotel
1
Kate LLondonOtherMay 2012
"Never again!"
What a terrible experience! I arrived at the hotel after a long day and was simply looking forward to a rest. The lady that served me was clearly thinking about more important things and uninterested in welcoming her guest. I was exhausted so didn't argue when she charged me AU$25 over my 'guarenteed' booking price. I was then shown to a room that had hairs all over the bed and mess under the table, I laid out towels to sleep on as it was so filthy. The heat was stuck on nothing short of boiling all night and the taxi I asked the receptionist to order was never called, she had probably forgotten as she was chatting to a friend on the phone at the time.. I had to walk , with a baby, in the rain at 4:30am and almost missed my train. I couldn't ask her to ring again, as they have no staff at the hotel from 11pm til the next morning, it was a horrible experience overall and I wouldn't recommend them to my worst enemy. Disgusted.
1
Mr WLondonSpouse/partnerApril 2012
"Good for only sleeping...."
The location of the hotel is good. It seems to be a bed and breakfast. Breakfast is quite simple. For only sleeping a night it is a good place, but is has no comfort.
3
DERICK GderbySpouse/partnerApril 2012
"dissappointed"
Any meal had to be taken in your room ,breakfast consisted of one fried egg spoon of cold baked beans straight from the tin a slice of cold ham and a slice of toast .No plug in wash basin and would not supply one health and safety reasons ?.Stairs very narrow treads impossible for anybody with mobility problems will notbe recommending this hotel to anybody.
2
U PFamily with older childrenApril 2012
"Location OK, but..."
Very very small bedroom and bathroom, only one chair, breakfast in the room only, one using the chair the second guest has to sit on the bed or on the floor, bed is old fashioned and the mattress is a nightmare.
3
Carole BTorquayIndividual travelerMarch 2012
"My trip to London"
Hotel was tired and carpets worn. However, warm welcome from the receptionist and the room was spotless with fresh linen.
2
Joanne OSurreyGroup of friendsMarch 2012
"Smelly and Noisy"
We had a rather small room in the basement which is where the kitchen is situated. There was the constant smell of fried food. When they say breakfast is included, this consists of room service only as there is nowhere else to eat it and the choice was ham, egg, toast, yoghurt and orange juice. The smell of the fried food was so bad we couldn't face it. There was a constant dripping noice in the night and lots of door slamming. Would not recommend again.
3
Louise PDorsetGroup of friendsFebruary 2012
"Ok"
We only stayed for one night so not too bad in all. I booked two rooms as four of us we staying, one room at the front of the building did have more space than the rooms towards the back and with two people in each room we did feel a little on top of each other. Nicely decorated and have all the items you expect in a hotel just a little small for £90. The breakfast you have delivered to your room and consists of egg, sausage, beans and toast which you have on a tray. If you stay, ask if possible request a room towards the front of the building and be warned that there is no lift so if in the attic like i was make sure you're fit.
4
AnonymousFranceSpouse/partnerJanuary 2012
"Bonne localisation, amabilité du personnel"
Pros: Bonne localisation, amabilité du personnel
Cons: Chambre minuscule, trou dans la vitre, problemes avec l'alarme qui se déclenche sans raison ( 3fois ) eau pas toujours chaude et peu de pression , extrêmement bruyant ( on entend tout ce qui se passe dans le couloir et la chambre voisine . petit dejeuner "cheap"
3
AnonymousUnited KingdomFamily with older childrenJanuary 2012
"There is nothing positive about this hotel"
Pros: There is nothing positive about this hotel. it is the worst hotel i have ever stayed in !!!!
Cons: I would not recommend this hotel to anyone.
4
AnonymousBelgiumFamily with older childrenDecember 2011
"Good location and polite staff"
Pros: Good location and polite staff
Cons: We were v disappointed with the rooms as many things were not working and the rooms/reception area etc were poor. many hotels in the area had a simular price but were much better. the website was v deceptive. we shall not be staying there again nor recommend it. also we were shocked at the price of vat ant tax we had to pay at the time of booking
3
AnonymousBelgiumGroup of friendsDecember 2011
"Location vs price was really good"
Pros: Location vs price was really good
Cons: A bit old, no elevator, breakfast was typical english
5
Mircea PopUnited KingdomGroup of friendsDecember 2011
"The hotel was as stated on the website"
Pros: The hotel was as stated on the website. very good location, closed to most important landmarks in london. i will definitely recommend this hotel as good value for money in a good location! also hotel stuff were all chinese but very friendly and helpful.
AnonymousUnited KingdomTravelling in a GroupOctober 2011
"Staff friendly enough, verybasic hotel, rooms and en suite small, but was..."
Pros: Staff friendly enough, verybasic hotel, rooms and en suite small, but was fine for 1 night and was clean
Cons: Having to eat breakfast in room with no table for two
4
AnonymousCanadaSpouse/partnerOctober 2011
"We stayed just one night, staff made us feel very welcome and arranged for..."
Pros: We stayed just one night, staff made us feel very welcome and arranged for taxi pickup the next morning. breakfast was brought to the room.
5
Clive DaveyUnited KingdomTravelling in a GroupOctober 2011
"Friendly,very helpful staff"
Pros: Friendly,very helpful staff.small rooms had everythng you needed excellent place to stay.
Cons: No.
4
Susanna LesnéSwedenSpouse/partnerJuly 2011
"Hotel staff were nice"
Pros: Hotel staff were nice.
Cons: Very small room. lots of dust under the bed. hard bed. cleaning staff entered our room without knocking once.
This comfortable 3-star hotel is perfectly located right in the heart of Bloomsbury, near Oxford Street & the West End.
The Welcome Inn London is ideally situated in one of London's most popular locations, at the heart of Bloomsbury. This comfortable three-star hotel is just a few minutes away from the fashionable Covent Garden, the British Museum, Oxford Street and the West End. This accommodation is also very close to the commercial and financial district of London and within easy reach of all tourist attractions London has to offer, including Buckingham Palace, St Paul's Cathedral, the London Eye, the Tower of London and the Houses of Parliament.
Perfectly located right in the heart of Bloomsbury, Welcome Inn London suits both business travellers and tourists who wish to explore the sights of one of the world's greatest cities. The hotel is housed in a magnificent Victorian building with an impressive façade. This non-smoking property has recently undergone an investment programme with major refurbishment. Its high-quality facilities and standards offer the ultimate in luxury hotel accommodation.
The Welcome Inn offers 10 comfortable guestrooms and all rooms feature an en-suite bathroom and a double bed. The hotel’s bedrooms have been tastefully furnished to an upper 3-star standard guarantee a pleasant stay. Whether you choose a small, standard or luxury room, you can be assured that you will experience a comfortable and memorable stay.
Hotel Welcome Inn London is ideally situated in one of London's most popular locations, at the heart of Bloomsbury. This comfortable three-star hotel is just a few minutes away from the fashionable Covent Garden, the British Museum, Oxford Street and the West End. This accommodation is also very close to the commercial and financial district of London and within easy reach of all tourist attractions London has to offer, including Buckingham Palace, St Paul's Cathedral, the London Eye, the Tower of London and the Houses of Parliament. Well-connected to London’s public transport, the hotel is also just a few minutes walking distance from metro station 'Russell Square' as well as railway station 'King's Cross St. Pancras' and 'London St Pancras International Rail Station', connecting to the Eurostar.
Visa, MasterCard, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
Internet:
Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
Pet policy:
Pets are not allowed
Rooms:
10
Services:
Wake-up calls
Photocopy center
Dry cleaning/laundry service
Fax service
Room service - limited hour
Luggage storage
24-hour front desk
Tourist information
General facilities:
Safe at front desk
Entire property is non-smoking
Important information & conditions:
This 3-storey hotel has no lift.
Please note that during the Olympics 2012, for reservations including 20th July to 17th August 2012, the full amount of the reservation will be charged upon booking on the given credit card and is non-refundable.
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