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The Grange Hotel York

   
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1 Clifton, York, United Kingdom

  Fantastic, 4 675 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4.5
     
  • Sleep quality 4
     
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Yvette H York Spouse/partner July 2014 Easytobook.com traveller
 
 "Last Minute Get Away"
We decided last minute to have a weekend away, having been very busy at work. The hotel we wanted to stay in had no availability.(unfortunately for us).
We read the reviews and this hotel looked quite nice (said 4*).
It started alright this first night was fine nice meal in restaurant. We went out after breakfast on the following morning had a lovely day in York. Arrived back to the hotel at 5.15ish and the room had not been serviced. We told the reception lady who advised us to go to the bar for a drink! We did this and an hour later we were still waiting! Then eventually the duty manger serviced the room. Well he made the bed and gave us new towels. I removed the dirty cup, water jug and ice bucket and took them to reception. We were not given fresh toiletries or the biscuits etc replenished. We then eventually were able to shower before dinner. We decided as it was raining heavily to eat in the downstairs restaurant, we ordered some wine, which had all been sold out, luckily we had had a bottle taken to our room the previous night and had not drunk it, so we went and fetched that. We placed our food order and waited! (My husband asked for the chicken and that had all been sold) We waited for over an hour then were told our food order hadn't been sent through bit it should be with us soon sorry! The staff were very apologetic. A couple who were sat nearby then spoke to us and we mentioned about the room and theirs hadn't been serviced either!! We asked to to the duty manager who came and apologized saying he would speak with the chambermaids. He said he would not give us a free meal as he would do something on the room as that would be to our benefit? We had already paid in full! On check out the receptionist told us the duty manager had offered us 10% refund but as we had already paid in full the agent we had book with would be in contact with us with in 24 hours! 3 days later no contact has been made!!
All in all we have decided not to be spontaneous and book any short breaks in advance so we get to stay in tried and tested hotels to avoid an expensive disappointment!


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The Grange Hotel York
Fantastic, 4.0 5
Based on 675 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.0
Last Minute Get Away

The star class of The Grange Hotel ensures a degree of opulence for your stay. The station closest to the accommodation is York railway station. Easily reached from here, Haunted Walk of York and Yorkwalk are sure to leave a good memory. Nearby York Minster will leave a good memory of your stay in York. In the area you will find National Railway Museum at a distance of 0.7 km (0.4 miles) from here.

The Grange Hotel has 2 restaurants where you can have a meal. Guests can also make use of general areas like a bar/lounge, a coffee shop/café and a library. You can enjoy many services, such as a dry cleaning/laundry service, a luggage storage and an ironing service, here. If you are in York for business, booking into a room here is a good choice, as a conference space is available for guests. Number of rooms in this accommodation: 36. Rooms provided with all the necessities for wheelchair access are available here. Feel free to bring your pet. If you come here by car you can benefit from the availability of free parking at limited hours.

Smoking is not allowed in The Grange Hotel. The standard room services here are enhanced by a wake-up service as well as a housekeeping service. Paid dial-up Internet access is also a useful addition to the rooms' facilities. A hypo-allergenic bedding set (upon request), an Egyptian-cotton sheet set and a pillowtop mattress will make your nights a pleasure when staying here. There are rooms here with a refrigerator and a coffee/tea maker.

July 2014

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The Grange Hotel York
1 Clifton, York, North Yorkshire, YO30 6AA, United Kingdom
The Grange Hotel York
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The star class of The Grange Hotel ensures a degree of opulence for your stay. The station closest to the accommodation is York railway station. Easily reached from here, Haunted Walk of York and Yorkwalk are sure to leave a good memory. Nearby York Minster will leave a good memory of your stay in York. In the area you will find National Railway Museum at a distance of 0.7 km (0.4 miles) from here.

The Grange Hotel has 2 restaurants where you can have a meal. Guests can also make use of general areas like a bar/lounge, a coffee shop/café and a library. You can enjoy many services, such as a dry cleaning/laundry service, a luggage storage and an ironing service, here. If you are in York for business, booking into a room here is a good choice, as a conference space is available for guests. Number of rooms in this accommodation: 36. Rooms provided with all the necessities for wheelchair access are available here. Feel free to bring your pet. If you come here by car you can benefit from the availability of free parking at limited hours.

Smoking is not allowed in The Grange Hotel. The standard room services here are enhanced by a wake-up service as well as a housekeeping service. Paid dial-up Internet access is also a useful addition to the rooms' facilities. A hypo-allergenic bedding set (upon request), an Egyptian-cotton sheet set and a pillowtop mattress will make your nights a pleasure when staying here. There are rooms here with a refrigerator and a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:30 Until 23:00 Check-out: From 07:00 Until 11:00
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Free Parking (limited), Free Parking (Self-service), Parking Nearby
Free parking is available at the hotel.
 Pet policy: Pets allowed A surcharge applies
Rooms: 36
Services:
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Room service - limited hour
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Laundry service
  • 24-hour room service
  • Doctor on call
  • Wake-up calls
  • Concierge
  • Bell boy
  • Photocopy center
  • Ironing service
General facilities:
  • Multilingual staff
  • Entire property is non-smoking
  • Pets allowed
  • Currency exchange
  • Telephone
  • Air-conditioning
  • Access for disabled
  • Iron and ironing board
  • Safe at front desk
  • Trouser press
  • Wheelchair Accessible
Extra common areas:
  • Bar/lounge
  • Coffee shop/café
  • Restaurant
  • Social meeting rooms
  • Library
Business facilities:
  • Conference Facilities
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