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The Grange Hotel York

   
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1 Clifton, York, England, York, United Kingdom

  Fantastic, 4 958 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4.5
     
  • Sleep quality 4
     
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Yvette H York Spouse/partner July 2014 Easytobook traveller
 
 "Last Minute Get Away"
We decided last minute to have a weekend away, having been very busy at work. The hotel we wanted to stay in had no availability.(unfortunately for us).
We read the reviews and this hotel looked quite nice (said 4*).
It started alright this first night was fine nice meal in restaurant. We went out after breakfast on the following morning had a lovely day in York. Arrived back to the hotel at 5.15ish and the room had not been serviced. We told the reception lady who advised us to go to the bar for a drink! We did this and an hour later we were still waiting! Then eventually the duty manger serviced the room. Well he made the bed and gave us new towels. I removed the dirty cup, water jug and ice bucket and took them to reception. We were not given fresh toiletries or the biscuits etc replenished. We then eventually were able to shower before dinner. We decided as it was raining heavily to eat in the downstairs restaurant, we ordered some wine, which had all been sold out, luckily we had had a bottle taken to our room the previous night and had not drunk it, so we went and fetched that. We placed our food order and waited! (My husband asked for the chicken and that had all been sold) We waited for over an hour then were told our food order hadn't been sent through bit it should be with us soon sorry! The staff were very apologetic. A couple who were sat nearby then spoke to us and we mentioned about the room and theirs hadn't been serviced either!! We asked to to the duty manager who came and apologized saying he would speak with the chambermaids. He said he would not give us a free meal as he would do something on the room as that would be to our benefit? We had already paid in full! On check out the receptionist told us the duty manager had offered us 10% refund but as we had already paid in full the agent we had book with would be in contact with us with in 24 hours! 3 days later no contact has been made!!
All in all we have decided not to be spontaneous and book any short breaks in advance so we get to stay in tried and tested hotels to avoid an expensive disappointment!


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The Grange Hotel York
Fantastic, 4.0 5
Based on 958 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.0
Last Minute Get Away

You'll enjoy a touch of opulence at 4-star The Grange Hotel. York railway station is the nearest station to this property. Make memories at Haunted Walk of York and Yorkwalk, which are close to here. Nearby York Minster is a memorable York landmark. National Railway Museum is 0.7 km (0.4 miles) from here.

No need to leave the premises when you're hungry; eat at one of the 2 restaurants at The Grange Hotel. In addition to the lobby, you will also find a bar/lounge, a coffee shop/café and a restaurant here. Enjoy the benefit of a dry cleaning/laundry service here, along with an express check-in/out service and photocopying. Extras for business guests include a conference space and a business center. Bring your pet; the accommodation welcomes them. All 36 rooms here are equipped with facilities you've requested. There is free self service parking at limited hours at this accommodation.

One of the amenities offered by The Grange Hotel is a housekeeping service. offers the convenience of emailing and networking from the comfort of your room. A Premium bedding set, an Egyptian-cotton sheet set and a pillowtop mattress ensure your comfort. Room cooking supplies include a coffee/tea maker.

July 2014

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The Grange Hotel York
1 Clifton, York, England, York, North Yorkshire, YO30 6AA, United Kingdom
The Grange Hotel York
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You'll enjoy a touch of opulence at 4-star The Grange Hotel.

York railway station is the nearest station to this property. Make memories at Haunted Walk of York and Yorkwalk, which are close to here. Nearby York Minster is a memorable York landmark. National Railway Museum is 0.7 km (0.4 miles) from here.

No need to leave the premises when you're hungry; eat at one of the 2 restaurants at The Grange Hotel. In addition to the lobby, you will also find a bar/lounge, a coffee shop/café and a restaurant here. Enjoy the benefit of a dry cleaning/laundry service here, along with an express check-in/out service and photocopying. Extras for business guests include a conference space and a business center. Bring your pet; the accommodation welcomes them. All 36 rooms here are equipped with facilities you've requested. There is free self service parking at limited hours at this accommodation.

One of the amenities offered by The Grange Hotel is a housekeeping service. offers the convenience of emailing and networking from the comfort of your room. A Premium bedding set, an Egyptian-cotton sheet set and a pillowtop mattress ensure your comfort. Room cooking supplies include a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:30 Until 23:00 Check-out: From 07:00 Until 11:00
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Free Parking (limited), Free Parking (Self-service), Parking Nearby
Free parking is available at the hotel.
 Pet policy: Pets allowed A surcharge applies
Rooms: 36
Services:
  • Laundry service
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Room service - limited hour
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • 24-hour room service
  • Doctor on call
  • Photocopy center
  • Wake-up calls
  • Ironing service
  • Concierge
  • Bell boy
General facilities:
  • Pets allowed
  • Multilingual staff
  • Entire property is non-smoking
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • Safe at front desk
Extra common areas:
  • Bar/lounge
  • Coffee shop/café
  • Library
  • Restaurant
  • Social meeting rooms
Business facilities:
  • Conference Facilities
  • Business center
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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