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Hilton York

 
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1 Tower Street, York, United Kingdom

  Great, 3.5 1221 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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4
Gary M York Spouse/partner April 2013 Easytobook.com traveller
 
 "Excellent service, very small rooms."
On arrival at the Hilton in York we were met with a very helpful and friendly staff, the valet parking been a nice and helpful service and the valet staff in general were excellent. Check in was very easy and quick and got our keys to the room. On arrival at the room our first impressions was that it was very small, but as I always say 'we only need it for the bed as we do not plan on spending much time in the room' and so it was adiquet for what we needed. One thing I should add at this point is that the bed was only a queen size bed and so if people are of a larger propotion then it maybe wise to book a King Size bed. Staying on the bed, it must have been the most uncomfortable bed I have tried to sleep in for a long, long time. Breakfast is a buffet style breakfast which is also good, served with a choice of fresh tea or coffe.We did eat in the restaurant on the Sunday evening, unfortunately it seemed like half of the menu was not available and after a few compromises we managed to order some food which I must admit was ok, not great but ok.Having read this review it seems that all I have done is complain about the hotel, the complaints are well founded, however the one factor that would have me go back to stay again would be the cleanliness and the staff, the staff and so helpful and nice, nothing is too much of a problem for them and they are always so well presented in the appearence and dress, the staff were excellent which in this instance made the other negative aspects disappear.
3
Irene W York Spouse/partner May 2012 Easytobook.com traveller
 
 "Wedding weekend stay"
Beds were uncomfortable, too hard as were pillows.Reception staff were very officious and mechanical, not welcomingBreakfast and staff in dining room were very good
4
ian hartill United Kingdom Family with kids January 2012 Easytobook.com traveller
 
 "The hotel was very nice except for the unfriendly receptionist and the..."
Pros: The hotel was very nice except for the unfriendly receptionist and the location was fantastic
Cons: I was a bit dissapointed with the receptionist as we checked in i inquired if the parking was free as it said it was on the booking which i had printed, she was not interested in anything i said and would not look at the booking details and she would not give me any explanation and was very abrupt and i had to pay £17 for the parking of our car
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Hilton York
Great, 3.5 5
Based on 1221 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
Excellent service, very small rooms.

Hilton York has 4 stars. You are sure to find a room of your liking, as there is a vast selection available. York railway station is close to this location, providing access to attractions beyond walking distance. This accommodation provides a great location for quick and easy access to Haunted Walk of York. The Shambles, located nearby, is an interesting sight. The surroundings provide easy access to National Railway Museum. This museum is located within 1.1 km (0.7 miles) distance.

Visitors can make use of a bar/lounge and a coffee shop/café in Hilton York. York shopping is good, but on the premises you also find a gift shop. Services of this hotel include a dry cleaning/laundry service, a concierge service and an express check-in/out service. There is a selection of 131 rooms to choose from. Bringing your pet is allowed. If you arrive by car you can also utilise a paid valet parking service.

Wired high-speed Internet access (surcharge) is a useful in-room facility at Hilton York. A Premium bedding set makes for comfortable nights. Rooms in this accommodation are well-appointed with a complimentary toiletries set and a shower/bath combination in the bathrooms. Booking a room here ensures you can utilise a coffee/tea maker.

April 2013

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Hilton York
1 Tower Street, York, North Yorkshire, YO1 9WD, United Kingdom
Hilton York
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Hilton York has 4 stars. You are sure to find a room of your liking, as there is a vast selection available. York railway station is close to this location, providing access to attractions beyond walking distance. This accommodation provides a great location for quick and easy access to Haunted Walk of York. The Shambles, located nearby, is an interesting sight. The surroundings provide easy access to National Railway Museum. This museum is located within 1.1 km (0.7 miles) distance.

Visitors can make use of a bar/lounge and a coffee shop/café in Hilton York. York shopping is good, but on the premises you also find a gift shop. Services of this hotel include a dry cleaning/laundry service, a concierge service and an express check-in/out service. There is a selection of 131 rooms to choose from. Bringing your pet is allowed. If you arrive by car you can also utilise a paid valet parking service.

Wired high-speed Internet access (surcharge) is a useful in-room facility at Hilton York. A Premium bedding set makes for comfortable nights. Rooms in this accommodation are well-appointed with a complimentary toiletries set and a shower/bath combination in the bathrooms. Booking a room here ensures you can utilise a coffee/tea maker.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Paid Wi-Fi
 Parking: Paid parking, Paid Valet Parking
 Pet policy: Pets allowed
Rooms: 131
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Express check-in/out
General facilities:
  • Elevator
  • Multilingual staff
  • Newspapers
Extra common areas:
  • Bar/lounge
  • Coffee shop/café
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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