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Hilton York


1 Tower Street, York, England, York, United Kingdom

Great, 3.5
Based on 1709 Guest reviews
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Hilton York offers a large selection of rooms for your convenience.

The high star rating ensures a comfortable stay along with excellent facilities. Nearby, York railway station is a good public transportation option. The popular attraction Haunted Walk of York is walking-distance close. One of the many attractions in this popular area is York Minster. A stay in York is not complete without seeing National Railway Museum, which is 1.1 km (0.7 miles) from here.

A bar/lounge is just one of the general areas on offer at Hilton York. You'll have a variety of good food choices, thanks to 2 on-site restaurants. One of the shops on the premises is a gift shop. There are 8 meeting rooms for business and social gatherings. This property is a good choice if you're traveling on work to York, among its business amenities is a business center. You can select from 131 rooms. You can enjoy having your pet with you here. The location of this property makes a paid valet parking service easy.

Hilton York is fully air conditioned. Smoking is prohibited in all rooms. A housekeeping service is just one of the extras you'll enjoy here. The establishment has dial-up Internet access. A Premium bedding set helps ensure pleasant rest. A coffee/tea maker in-room adds convenience.

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Reviews Back to top
Great, 3.5
1709 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 3.5
  • Service 4
  • Cleanliness 4
  • Sleep quality 3.5
Gary M York Spouse/partner April 2013 Easytobook traveller
 "Excellent service, very small rooms."
On arrival at the Hilton in York we were met with a very helpful and friendly staff, the valet parking been a nice and helpful service and the valet staff in general were excellent. Check in was very easy and quick and got our keys to the room. On arrival at the room our first impressions was that it was very small, but as I always say 'we only need it for the bed as we do not plan on spending much time in the room' and so it was adiquet for what we needed. One thing I should add at this point is that the bed was only a queen size bed and so if people are of a larger propotion then it maybe wise to book a King Size bed. Staying on the bed, it must have been the most uncomfortable bed I have tried to sleep in for a long, long time. Breakfast is a buffet style breakfast which is also good, served with a choice of fresh tea or coffe.We did eat in the restaurant on the Sunday evening, unfortunately it seemed like half of the menu was not available and after a few compromises we managed to order some food which I must admit was ok, not great but ok.Having read this review it seems that all I have done is complain about the hotel, the complaints are well founded, however the one factor that would have me go back to stay again would be the cleanliness and the staff, the staff and so helpful and nice, nothing is too much of a problem for them and they are always so well presented in the appearence and dress, the staff were excellent which in this instance made the other negative aspects disappear.
Irene W York Spouse/partner May 2012 Easytobook traveller
 "Wedding weekend stay"
Beds were uncomfortable, too hard as were pillows.Reception staff were very officious and mechanical, not welcomingBreakfast and staff in dining room were very good
ian hartill United Kingdom Family with kids January 2012 Easytobook traveller
 "The hotel was very nice except for the unfriendly receptionist and the..."
Pros: The hotel was very nice except for the unfriendly receptionist and the location was fantastic
Cons: I was a bit dissapointed with the receptionist as we checked in i inquired if the parking was free as it said it was on the booking which i had printed, she was not interested in anything i said and would not look at the booking details and she would not give me any explanation and was very abrupt and i had to pay £17 for the parking of our car
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Parking (Self-service), Paid Valet Parking
 Pet policy: Pets allowed
Rooms: 131
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Late check-out
  • Express check-in/out
General facilities:
  • Elevator
  • Pets allowed
  • Multilingual staff
  • Entire property is non-smoking
  • Newspapers
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Bar/lounge
Business facilities:
  • Business center
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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