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Hilton York

 
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1 Tower Street, York, United Kingdom

  Great, 3.5 1263 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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4
Gary M York Spouse/partner April 2013 Easytobook.com traveller
 
 "Excellent service, very small rooms."
On arrival at the Hilton in York we were met with a very helpful and friendly staff, the valet parking been a nice and helpful service and the valet staff in general were excellent. Check in was very easy and quick and got our keys to the room. On arrival at the room our first impressions was that it was very small, but as I always say 'we only need it for the bed as we do not plan on spending much time in the room' and so it was adiquet for what we needed. One thing I should add at this point is that the bed was only a queen size bed and so if people are of a larger propotion then it maybe wise to book a King Size bed. Staying on the bed, it must have been the most uncomfortable bed I have tried to sleep in for a long, long time. Breakfast is a buffet style breakfast which is also good, served with a choice of fresh tea or coffe.We did eat in the restaurant on the Sunday evening, unfortunately it seemed like half of the menu was not available and after a few compromises we managed to order some food which I must admit was ok, not great but ok.Having read this review it seems that all I have done is complain about the hotel, the complaints are well founded, however the one factor that would have me go back to stay again would be the cleanliness and the staff, the staff and so helpful and nice, nothing is too much of a problem for them and they are always so well presented in the appearence and dress, the staff were excellent which in this instance made the other negative aspects disappear.
3
Irene W York Spouse/partner May 2012 Easytobook.com traveller
 
 "Wedding weekend stay"
Beds were uncomfortable, too hard as were pillows.Reception staff were very officious and mechanical, not welcomingBreakfast and staff in dining room were very good
4
ian hartill United Kingdom Family with kids January 2012 Easytobook.com traveller
 
 "The hotel was very nice except for the unfriendly receptionist and the..."
Pros: The hotel was very nice except for the unfriendly receptionist and the location was fantastic
Cons: I was a bit dissapointed with the receptionist as we checked in i inquired if the parking was free as it said it was on the booking which i had printed, she was not interested in anything i said and would not look at the booking details and she would not give me any explanation and was very abrupt and i had to pay £17 for the parking of our car
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Hilton York
Great, 3.5 5
Based on 1263 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
Excellent service, very small rooms.

The room choice is plentiful at Hilton York. It is comforting to know that the rooms are of a 3-star level. With the proximity of York railway station, you can easily come here by public transport. A landmark you shouldn't miss during your York visit is The Shambles. You can easily get to York Minster from this accommodation. Are you a museum fanatic? Visit National Railway Museum, which is within walking distance of here.

Dine at one of the 2 restaurants of Hilton York. A bar/lounge is one of the general areas that you can use freely at this hotel. If you forgot something at home, don't worry, there is a gift shop on the premises. An extensive provision of services, such as a dry cleaning/laundry service, a concierge service and an express check-in/out service, is offered here. If you need a hotel with meeting facilities, this accommodation has 8 meeting rooms. A total of 131 rooms are available here. Pets can stay with you in your room. Paid self service parking at limited hours is another option you can make use of when you come here by car.

One of the services offered by Hilton York is a housekeeping service. There is wireless high-speed Internet access (surcharge) offered so you can still be online during your stay here. In the bathrooms of the rooms a complimentary toiletries set can be found alongside a shower/bath combination. The beds are finished with a Premium bedding set.

April 2013

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Hilton York
1 Tower Street, York, North Yorkshire, YO1 9WD, United Kingdom
Hilton York
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The room choice is plentiful at Hilton York. It is comforting to know that the rooms are of a 3-star level. With the proximity of York railway station, you can easily come here by public transport. A landmark you shouldn't miss during your York visit is The Shambles. You can easily get to York Minster from this accommodation. Are you a museum fanatic? Visit National Railway Museum, which is within walking distance of here.

Dine at one of the 2 restaurants of Hilton York. A bar/lounge is one of the general areas that you can use freely at this hotel. If you forgot something at home, don't worry, there is a gift shop on the premises. An extensive provision of services, such as a dry cleaning/laundry service, a concierge service and an express check-in/out service, is offered here. If you need a hotel with meeting facilities, this accommodation has 8 meeting rooms. A total of 131 rooms are available here. Pets can stay with you in your room. Paid self service parking at limited hours is another option you can make use of when you come here by car.

One of the services offered by Hilton York is a housekeeping service. There is wireless high-speed Internet access (surcharge) offered so you can still be online during your stay here. In the bathrooms of the rooms a complimentary toiletries set can be found alongside a shower/bath combination. The beds are finished with a Premium bedding set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Parking (Self-service), Paid Valet Parking
 Pet policy: Pets allowed
Rooms: 131
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Express check-in/out
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Newspapers
  • Breakfast Available (surcharge)
Extra common areas:
  • Bar/lounge
Shops:
  • Gift shop
  • Shops
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