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The Russ Hill London Gatwick Airport


Nr Gatwick Airport, Charlwood, Surrey, London Gatwick Airport, United Kingdom

Reasonable, 2.0 5
Based on 1597 Guest reviews

The Russ Hill is a large property in London.

The high star rating ensures a comfortable stay along with excellent facilities. The nearest airport from here is Gatwick Airport.

The presence of a garden, a restaurant and a coffee shop/café are all good reasons to choose to be a guest of The Russ Hill. Here, you'll benefit from personal services that include a shuttle service. Business travelers to London will be delighted with the accommodation's a conference space. Your pet can stay with you here. There are 130 rooms in total. The property offers transport services such as a paid airport shuttle bus. You can also take advantage of free self service parking at limited hours.

Bathroom facilities at The Russ Hill include a toilet and a complimentary toiletries set. Rooms here have a coffee/tea maker.

Room types Back to top
Reviews Back to top
Reasonable, 2
1597 Guest reviews
  • Location 3
  • Value 2.5
  • Rooms 2
  • Service 2.5
  • Cleanliness 2.5
  • Sleep quality 2.5
Gemma evans United Kingdom Spouse/partner December 2011 traveller
 "It was warm in the room"
Pros: It was warm in the room.
Cons: The rooms wer really small, the walls are so thin u can hear people, coughing,sneezing, talking and watching tv. the bed was small and it sunk into the middle very uncomfortable. the bed side tables wer too low and close so when u turn around on the bed u hit your head on the corner of the table. food was too expensive for what it was. when the toilet flushed or when the shower was on you would think it was in your room when actually it was people in the next room using their bathroom. there was damp on the ceiling and it looked like someone had painted a white rectangle in the corner of the ceiling. the windows didnt make a difference whether they wer open or closed to drown out the planes flying over. the toilet paper was cheap and rough. one of the lights werent working in the room. there was only 3 channels on the tv and the picture was awful. didnt even get asked when we dropped off our room keys if we had a nice stay, seemed like theyve heard so many complaints that they dont ask the question anymore.
Ioulia Papadimitriou United Kingdom Individual traveler December 2011 traveller
 "Very good value for money in terms of the room"
Pros: Very good value for money in terms of the room. staff was very polite. food and drinks in the hotel were slight expensive.
Anonymous United Kingdom Individual traveler November 2011 traveller
 "The hotel has great character and an "old world" feel"
Pros: The hotel has great character and an "old world" feel.
Anonymous Australia Individual traveler November 2011 traveller
Anonymous Australia Spouse/partner October 2011 traveller
Cons: The shuttle bus was not on schedule and had to wait over an hour at gatwick before going to the hotel.
i was overcharged when checking in even though i had confirmation of the amount that i was to be charged. it was midnight & i needed the room so i had to pay the extra.
Anonymous Switzerland Individual traveler September 2011 traveller
Anonymous Australia Spouse/partner September 2011 traveller
Anonymous Trinidad and Tobago Spouse/partner September 2011 traveller
Anonymous Netherlands Group of friends August 2011 traveller
 "Good service, hotel staff was friendly"
Pros: Good service, hotel staff was friendly
Cons: Tiny hotelroom, outdated appliances, gatwick flightroute
Anonymous United Kingdom Spouse/partner July 2011 traveller
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Coach parking, Outdoor Parking, Free Parking (Self-service)
 Airport shuttle: Free shuttle service is available 24/7. (Upon request)
 Pet policy: Pets allowed A surcharge applies
Rooms: 130
  • 24-hour front desk
  • Shuttle service
  • Wake-up calls
  • Room service - limited hour
  • Daily newspaper
General facilities:
  • Banqueting service
  • Newspapers
  • Fireplace
  • Multiple Small Meeting Rooms
  • Breakfast Available (surcharge)
Extra common areas:
  • Garden
  • Restaurant
  • Bar/lounge
  • BBQ/picnic area
  • Coffee shop/café
Business facilities:
  • Conference Facilities
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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