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The Russ Hill London Gatwick Airport

 
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Nr Gatwick Airport, Charlwood, Surrey, London Gatwick Airport, United Kingdom

  Reasonable, 2 1866 Guest reviews
  • Location 3
     
  • Value 2.5
     
  • Rooms 2
     
  • Service 2.5
     
  • Cleanliness 2.5
     
  • Sleep quality 2.5
     
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3
Anonymous Switzerland Individual traveler September 2011 Easytobook traveller
 
 
4
Anonymous Australia Spouse/partner September 2011 Easytobook traveller
 
 
4
Anonymous Trinidad and Tobago Spouse/partner September 2011 Easytobook traveller
 
 
4
Anonymous Netherlands Group of friends August 2011 Easytobook traveller
 
 "Good service, hotel staff was friendly"
Pros: Good service, hotel staff was friendly
Cons: Tiny hotelroom, outdated appliances, gatwick flightroute
4
Yan An China Spouse/partner July 2011 Easytobook traveller
 
 
Cons: You should provide the breakfast
4
Anonymous United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 "The room was clean,the housekeeping efficient"
Pros: The room was clean,the housekeeping efficient
Cons: The bar staff unprofessional
3
Anonymous United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 
4
Kim Righetti United States Travelling in a Group June 2011 Easytobook traveller
 
 "The food was delicious"
Pros: The food was delicious.
Cons: Your information says the shuttle to and from gatwick is free. we had to pay five pounds!!!the outside of the building needs to be painted.
3
Gemma evans United Kingdom Spouse/partner February 2011 Easytobook traveller
 
 "It was warm in the room"
Pros: It was warm in the room.
Cons: The rooms wer really small, the walls are so thin u can hear people, coughing,sneezing, talking and watching tv. the bed was small and it sunk into the middle very uncomfortable. the bed side tables wer too low and close so when u turn around on the bed u hit your head on the corner of the table. food was too expensive for what it was. when the toilet flushed or when the shower was on you would think it was in your room when actually it was people in the next room using their bathroom. there was damp on the ceiling and it looked like someone had painted a white rectangle in the corner of the ceiling. the windows didnt make a difference whether they wer open or closed to drown out the planes flying over. the toilet paper was cheap and rough. one of the lights werent working in the room. there was only 3 channels on the tv and the picture was awful. didnt even get asked when we dropped off our room keys if we had a nice stay, seemed like theyve heard so many complaints that they dont ask the question anymore.
5
Ioulia Papadimitriou United Kingdom Individual traveler February 2011 Easytobook traveller
 
 "Very good value for money in terms of the room"
Pros: Very good value for money in terms of the room. staff was very polite. food and drinks in the hotel were slight expensive.
3
Anonymous United Kingdom Individual traveler February 2011 Easytobook traveller
 
 
Cons: Room was old, not in the actual hotel - glass door of my room opened straight to the courtyard (it looked more like a converted garage). curtains on the door didn't close properly so interior was visible to outside all the time. general dampness in the air. poor excuse for a bathroom. i don't believe that the fact that i stayed there for only one night justyfies hotel's decision to allocate me room of the poorest quality. i still needed a good night sleep which i didn't. oh. and the free airport shuttle bus. it ain't free from hotel to airport. £5.
i don't know how this hotel is for longer stays but for transit - terrible experience.
4
Anonymous United Kingdom Individual traveler February 2011 Easytobook traveller
 
 "When i rang reception to say the water wasn't hot, they immediately gave me..."
Pros: When i rang reception to say the water wasn't hot, they immediately gave me another room (bigger and better)
Cons: The rooms are overheated on entering. the first room had damp on the ceiling and stank of fungus. the plumbing is not very good.
4
Janet Sewell Canada Spouse/partner February 2011 Easytobook traveller
 
 "Hotel staff were very friendly, helpful and efficient"
Pros: Hotel staff were very friendly, helpful and efficient. we stayed here prior to a flight out of gatwick and it was very handy. good shuttle service to and from airport - there is a displayed fee in the hotel for the shuttle to the airport but check your reservation - it may say free shuttle service in which case you do not have to pay this fee. overall not bad for an overnight stay.
Cons: Bathroom - shower very small, water pressure next to non-existant, water not very hot so the shower was not a pleasant experience. tv is advertised, but - very few channels and the picture and sound quality extremely poor. restaurant is over lit - too bright, especially for a dinner experience. no elevators to the upper floor.
5
Anonymous Australia Individual traveler January 2011 Easytobook traveller
 
 
4
Anonymous United Kingdom Individual traveler January 2011 Easytobook traveller
 
 "The hotel has great character and an "old world" feel"
Pros: The hotel has great character and an "old world" feel.
4
Anonymous Australia Spouse/partner Easytobook traveller
 
 
Cons: The shuttle bus was not on schedule and had to wait over an hour at gatwick before going to the hotel.
i was overcharged when checking in even though i had confirmation of the amount that i was to be charged. it was midnight & i needed the room so i had to pay the extra.
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The Russ Hill London Gatwick Airport
Reasonable, 2.0 5
Based on 1866 Guest reviews
  • Location
    3.0
  • Cleanliness
    2.5
  • Service
    2.5
Very good value for money in terms of the room

The Russ Hill is a large property in London. The high star rating ensures a comfortable stay along with excellent facilities. The nearest airport from here is Gatwick Airport.

You'll enjoy the convenience of a bar/lounge, a BBQ/picnic area and a smoking area at The Russ Hill. Service with a smile includes a shuttle service and a wedding service. Booking here means you can bring a pet, too. The number of rooms here is 130. While staying here, you can use a paid airport shuttle bus. If you're coming by car, free self service parking at limited hours is available at the accommodation.

If you need online access, you'll appreciate The Russ Hill's wireless high-speed Internet access (complimentary). All bathrooms have a toilet, a complimentary toiletries set and a shower/bath combination. A coffee/tea maker available in the room is a useful amenity.

February 2011

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The Russ Hill London Gatwick Airport
Nr Gatwick Airport, Charlwood, Surrey, London Gatwick Airport, Surrey, RH6 0EL, United Kingdom
The Russ Hill London Gatwick Airport
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The Russ Hill is a large property in London.

The high star rating ensures a comfortable stay along with excellent facilities. The nearest airport from here is Gatwick Airport.

You'll enjoy the convenience of a bar/lounge, a BBQ/picnic area and a smoking area at The Russ Hill. Service with a smile includes a shuttle service and a wedding service. Booking here means you can bring a pet, too. The number of rooms here is 130. While staying here, you can use a paid airport shuttle bus. If you're coming by car, free self service parking at limited hours is available at the accommodation.

If you need online access, you'll appreciate The Russ Hill's wireless high-speed Internet access (complimentary). All bathrooms have a toilet, a complimentary toiletries set and a shower/bath combination. A coffee/tea maker available in the room is a useful amenity.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Coach parking, Outdoor Parking, Free Parking (Self-service)
 Airport shuttle: Free shuttle service is available 24/7. (Upon request)
 Pet policy: Pets allowed A surcharge applies
Rooms: 130
Services:
  • 24-hour front desk
  • Shuttle service
  • Wake-up calls
  • Room service - limited hour
  • Daily newspaper
  • Wedding Services
General facilities:
  • Banqueting service
  • Newspapers
  • Fireplace
  • Breakfast Available (surcharge)
  • Ice machine
Extra common areas:
  • Garden
  • Restaurant
  • Bar/lounge
  • BBQ/picnic area
  • Coffee shop/café
  • Smoking area
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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