Pros: Great
Cons: Staff was a little slow on room requests.
4
PereiraPortugalSpouse/partnerOctober 2009
4
AnonymousUnited KingdomSpouse/partnerJuly 2009
"Very nice room (which was newly renovated), beach front was equally..."
Pros: Very nice room (which was newly renovated), beach front was equally pleasant.
Cons: I had booked two rooms (for two nights) and my reservation confirmation reflected a total price for 2 rooms for 2 nights, however upon check in the clerk at check in tried to convince me that the total price was per room for 2 nights. we spent 15 minutes arguing about this and only after he went inside the back office to confirm, he apologised and continued like it was no big deal. had i not stood my ground, he was not willing to let me check in according to the reservation i had made. this was very disappointing on the part of the hotel.
The room choice is plentiful at The Palms Hotel & Spa. It is comforting to know that the rooms are of a 4-star level. Public Library is a landmark close to this accommodation; City Hall and 407 Building are nearby as well. Probably on your 'to-visit' list, Miami Beach Golf Club is not far from here. Bass Museum of Art is a museum that you would not want to miss during your visit to Miami Beach. Nearby Miami Beach Convention Centre hosts numerous events throughout the year.
General areas present at The Palms Hotel & Spa include a terrace, a coffee shop/café and also an exhibit space. Pampering fanatic? You can find a beauty salon and a spa/wellness center here. The hotel comes with an outdoor swimming pool and also a pool bar. During your stay you can also buy items at a gift shop located here. If you need a hotel with meeting facilities, this accommodation has 9 meeting rooms. Business facilities here include a conference space, a business center and an audio-visual equipment set. Rooms have no restrictions; they are fully accessible even for guests in wheelchairs. You have a choice between 251 rooms that are on offer.
The temperature in The Palms Hotel & Spa is controlled by air conditioning. Advantages of the rooms here are services like a wake-up service and a daily housekeeping service. Communication from the rooms is made easier by the presence of internet access via the TV. Comfort is ensured thanks to the inclusion of a Premium bedding set, an Egyptian-cotton sheet set and a pillowtop mattress. A city view or an ocean view are features not to miss from the rooms in this hotel.
1 king bed or 2 double beds with pillowtop mattress, premium bedding, and extra pillows. City or garden view. Contemporary, custom-designed wood furnishings. Desk. Complimentary wireless Internet access. Clock radio with iPod dock. Touch screen phone. 32-inch plasma TV with premium cable channels and on-demand pay movies. Minibar. Aveda bath products, bathrobes, and slippers. Hair dryer. Ceiling fan. In-room safe.
Room facilities
Air-conditioning
Baby cot
Bathroom amenities
Cable Television
City View
Climate Control
Coffee/tea maker
Daily Housekeeping
Designer Toiletries
Egyptian-cotton Sheets
Electronic key card
Extra Towels/Bedding
Fan
Hairdryer
Internet Access via Television
Iron and ironing board
Minibar
Multi-line Telephone
Ocean View
Pay-TV
Pillowtop Mattress
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Safe
Shower Only
Turndown service
Voicemail
Wake-up calls
Wireless high-speed Internet access (complimentary)
1 king bed or 2 double beds with pillowtop mattress, premium bedding, and extra pillows. Floor-to-ceiling windows. Ocean view. Contemporary, custom-designed wood furnishings. Desk. Complimentary wireless Internet access. Clock radio with iPod dock. Touch screen phone. 32-inch plasma TV with premium cable channels and on-demand pay movies. Minibar. Aveda bath products, bathrobes, and slippers. Hair dryer. Ceiling fan. In-room safe.
Room facilities
Air-conditioning
Baby cot
Bathroom amenities
Cable Television
City View
Climate Control
Coffee/tea maker
Daily Housekeeping
Designer Toiletries
Egyptian-cotton Sheets
Electronic key card
Extra Towels/Bedding
Fan
Hairdryer
Internet Access via Television
Iron and ironing board
Minibar
Multi-line Telephone
Ocean View
Pay-TV
Pillowtop Mattress
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Safe
Shower Only
Turndown service
Voicemail
Wake-up calls
Wireless high-speed Internet access (complimentary)
1 king bed and 1 double sofa bed. Pillowtop mattress, premium bedding, and extra pillows. Floor-to-ceiling windows. Ocean and garden views. Desk. temporary, custom-designed wood furnishings. Separate sitting area. Clock radio with iPod dock. Complimentary wireless Internet access. Touch screen phone. 32-inch plasma TV with premium cable channels and on-demand pay movies. Minibar. Aveda bath products, bathrobes, and slippers. Hair dryer. Iron/ironing board. Ceiling fan. In-room safe.
Room facilities
Air-conditioning
Baby cot
Bathroom amenities
Cable Television
City View
Climate Control
Coffee/tea maker
Daily Housekeeping
Designer Toiletries
Egyptian-cotton Sheets
Electronic key card
Extra Towels/Bedding
Fan
Hairdryer
Internet Access via Television
Iron and ironing board
Minibar
Multi-line Telephone
Ocean View
Pay-TV
Pillowtop Mattress
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Safe
Shower Only
Turndown service
Voicemail
Wake-up calls
Wireless high-speed Internet access (complimentary)
1 king bed or 2 double beds with pillowtop mattress, premium bedding, and extra pillows. City view. Contemporary, custom-designed wood furnishings. Desk. Complimentary wireless Internet access. Clock radio with iPod dock. Touch screen phone. 32-inch plasma TV with premium cable channels and on-demand pay movies. Minibar. Aveda bath products, bathrobes, and slippers. Hair dryer. Ceiling fan. In-room safe.
Room facilities
Air-conditioning
Baby cot
Bathroom amenities
Cable Television
City View
Climate Control
Coffee/tea maker
Daily Housekeeping
Designer Toiletries
Egyptian-cotton Sheets
Electronic key card
Extra Towels/Bedding
Fan
Hairdryer
Internet Access via Television
Iron and ironing board
Minibar
Multi-line Telephone
Ocean View
Pay-TV
Pillowtop Mattress
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Safe
Shower Only
Turndown service
Voicemail
Wake-up calls
Wireless high-speed Internet access (complimentary)
Work desk
iPod docking station
Hotel policies & services
Check-in:
From 16:00 Check-out: Until 11:00
Internet:
Wireless high-speed Internet access (complimentary)
Parking:
Valet parking service, Paid parking, Paid Valet Parking
Rooms:
251
Services:
24-hour front desk
24-hour room service
24-hour security
Photocopy center
Dry cleaning/laundry service
Limousine service
Concierge
Shoe polishing service
Bell boy
Event Catering
Wedding Services
General facilities:
Elevator
Air-conditioning
Atm/cash machine
Multilingual staff
Banqueting service
Wheelchair Accessible
Multiple Small Meeting Rooms
Newspapers
Doorman/doorwoman
Parasol
Extra common areas:
Garden
Restaurant
Bar/lounge
Terrace
Coffee shop/café
Exhibit Space
Entertainment:
Ballroom
Business facilities:
Conference Facilities
Business center
Audio-visual Equipment
Activities:
Fitness center
Wellness facilities:
Massage services
Beauty salon
Hairdresser
Spa/wellness center
Shops:
Gift shop
Swimming Facilities:
Outdoor swimming pool
Pool bar
Food & beverage:
Essensia Restaurant - Natural gourmet dining with a focus on local, organic, and seasonal ingredients in a sensuous and relaxed atmosphere with both indoor and outdoor seating.
Essensia Lounge - Innovative bar menu and signature cocktails made from fresh, flavorful ingredients and pure, at times organic, spirits.
The Tiki Bar - Located poolside, The Tiki Bar serves light snacks and drinks throughout the day. Open mid-morning to early evening (seasonal, weather permitting).
The Great Room - Guests can enjoy the quiet of the hotel's lobby for cocktails, tea, or coffee. Morning to late evening.
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