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The James Chicago Chicago (IL)


55 East Ontario, Chicago, IL, USA, Chicago (IL), United States of America

Outstanding, 4.5
Based on 2348 Guest reviews
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The 4-star The James Chicago is an attractive option for your stay in Chicago.

A great choice for travelers who prefer large hotels. Millennium Station is close to this location, so you can readily take in attractions too far for walking. From this area you can easily visit Tribune Tower, Old Water Tower and even Chicago River. Nearby Museum of Contemporary Art and Art Institute are important cultural attractions. Nearby Sears Tower is a big draw for business travelers.

For dining, The James Chicago features 2 restaurants. A bar/lounge is also available for guest use. Guests who seek some pampering will appreciate a spa/wellness center available here. Convenient services such as a dry cleaning/laundry service and a luggage storage, as well as a bell boy service, are included in your stay here. If work draws you to Chicago, this property offers a conference space. Here, your pet is allowed. The number of rooms in this accommodation is 297. A paid valet parking service makes this a convenient choice for travelers with cars.

The James Chicago air conditioning system lets guests control their own room temperature. A housekeeping service is just one of the advantages of staying here. The establishment has wireless high-speed Internet access (complimentary). In the bathrooms, you'll find a bathroom amenities set and a designer toiletries set. A coffee/tea maker is included for free in the room.

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Reviews Back to top
Outstanding, 4.5
2348 Guest reviews
  • Location 5
  • Value 4.5
  • Rooms 4.5
  • Service 4.5
  • Cleanliness 4.5
  • Sleep quality 4.5
Sanaz A Chicago March 2015 Easytobook traveller
 "Best stay in Chicago"
Everything was wonderful from the door man, to the front desk agent to the incredible food at the restaurant. I will aim to stay at the James every time I am in Chicago from now on and already booked two stays for the months to follow. Thank you James for an incredible experience.
Arthur E Chicago July 2012 Easytobook traveller
 "Excellent Service"
The staff was friendly and accommodating. Our air conditioner didn't work so they put us in a hotel across the street for one evening; then we moved back to the James. They really didn't help with our moves and I was a little disappointed that we were not offered any compensation for the inconvenience. However, the staff was very friendly and professional.
Anonymous United States Individual traveler January 2012 Easytobook traveller
Susan Slabotsky United States Family with older children July 2010 Easytobook traveller
Anonymous United States Individual traveler Easytobook traveller
 "Beautiful room"
Pros: Beautiful room. awesome location.
Cons: Front desk staff sent me to a room that had not yet been cleaned, then to a room where the key didn't work. they were very apologetic. the room i finally settled in was beautiful!
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 14:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Pet policy: Pets allowed
Rooms: 297
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
General facilities:
  • Elevator
  • Pets allowed
  • ATM/Cash machine
  • Multilingual staff
  • Entire property is non-smoking
  • Newspapers
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Business center
  • Fitness center
Wellness facilities:
  • Massage services
  • Spa/wellness center
  • Health club
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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