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The Palmer House Hilton Chicago (IL)


17 East Monroe St, Chicago, IL, USA, Chicago (IL), United States of America

Fantastic, 4.0 5
Based on 5829 Guest reviews

The staff at 4-star The Palmer House Hilton works hard at making you feel special.

The profuse selection of rooms gives you lots of choices. The popular Cloud Gate, Fine Arts Building and Harris Theatre are easy to reach from this location. You'll be a short distance from Cultural Center, Millennium Park and Sears Tower Deck. This property is close to Temple/First United Methodist Church. Accessing Sears Tower is easy from here.

The Palmer House Hilton offers wellness facilities such as a spa tub, a steam room and a beauty salon. You'll find refreshing amenities, including an indoor swimming pool. On-site shopping is available at a gift shop. Convenient services such as a concierge service and a bell boy service, as well as a late check-out option, are included in your stay here. For work travel to Chicago, you'll find a conference space, a business center and an audio-visual equipment set at this accommodation. If you're bringing a pet, ask for one of the rooms that accommodates pets. With 1641 rooms, there is sure to be one you'll like. Transportation options offered at this location include a paid airport shuttle bus. If you need a place to park your car, a paid valet parking service is available.

The Palmer House Hilton is a smoke-free accommodation. Room climate control keeps you comfortable. A wake-up service, a maid service and a housekeeping service will help make your stay at this accommodation a pleasant one. The world is accessible thanks to high-speed Internet access. A hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress sweeten your dreams here. Kitchen equipment in some rooms includes a coffee/tea maker, a microwave (upon request) and a refrigerator (upon request).

Room types Back to top
Reviews Back to top
Fantastic, 4
5829 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 4
  • Service 4
  • Cleanliness 4.5
  • Sleep quality 4
Tyson B Chicago Spouse/partner April 2013 traveller
 "Anniversary Trip"
The hotel was a very nice place to stay and the staff was very pleasant and helpful, HOWEVER the room was covered in a layer of dust and it was located right next to the elevators. Starting at around 5:00 am, people started to utilize the elevators and we were awoken by the sound of the elevator motors and the elevators going up and down. Our wall actually is the back wall of the elevator so you can imagine the noise in the room and the sound of the TV vibrating on the dresser it sat on.
SHINAN HUANG United States Spouse/partner November 2011 traveller
 "Nice hotel ever!"
Pros: Nice hotel ever!
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Parking (Self-service), Paid Valet Parking
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets allowed
Rooms: 1641
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Room service - limited hour
  • Bell boy
  • Late check-out
  • Express check-in/out
General facilities:
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Business center
  • Audio-visual Equipment
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
  • Health club
  • Spa/wellness center
  • Spa Tub
  • Steam Room
  • Beauty salon
  • Gift shop
  • Shops
Swimming Facilities:
  • Indoor swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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