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Ace Hotel New York


20 West 29th Street, New York, United States of America

Fantastic, 4.0
Based on 1319 Guest reviews
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A stylish New York hotel, with impressive dining options, a short walk from Macy’s and the Empire State Building.

Four blocks down from the Empire State Building, Ace Hotel New York is located in the heart of Manhattan’s Midtown, close to the Theater District. The block is flanked by Broadway and 5th Avenue, with Madison, Macy's and Park Avenues a short walk south-east. Penn Station and Madison Square Garden are within walking distance to the north-west, and 28th Street subway station is a short walk around the corner, to take you to Central Park, UN Headquarters and the Metropolitan Museum of Art.

A new twelve storey property, Ace Hotel has a high quality range of services to please all guests. The Breslin restaurant is a delight for carnivores and sources ingredients from small growers and farmers. The hotel also hosts ‘The John dory’ and ‘No.7 Sub Shop’ for further gastronomic treats. Guests can stay in shape at the hotel gym or relax in the lobby bar, where DJs play music. Liberty Hall ballroom is an impressive conference and events venue, complemented by The Boardroom meeting space.

Ace Hotel New York offers stylish accommodation with en-suite bathroom facilities and conveniences including a mini refrigerator, fully stocked minibar and a telephone. The rooms are heated and air conditioned, and also feature complimentary high speed Internet access.

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Reviews Back to top
Fantastic, 4
1319 Guest reviews
  • Location 4.5
  • Value 4
  • Rooms 4
  • Service 4
  • Cleanliness 4.5
  • Sleep quality 4
N P New York Spouse/partner August 2013 Easytobook traveller
 "a little small but good value"
We had a great stay at the Ace Hotel. The room was a little small but good value for where we were. The staff were incredibly helpful and the bar and restaurant was a handt thing to have at the bottom of the hotel. Loved the free internet access.
Laurence H London Spouse/partner June 2013 Easytobook traveller
 "Cute hotel with great atmosphere"
We stayed at the Ace for our first visit and it was great - very cool, laid-back atmosphere with friendly and attentive staff. The design of the bar, with adjoining cool restaurant (The Breslin, great breakfast) coffee bar (Stumptown coffee roasters, a superb Starbucks-antidote) and shops gives the whole lobby a very hip and happening feel. My only gripe was with certain aspects of the room design - we went for a small room, and they could do a lot better in terms of making use of the space (e.g. placing the minibar inside a trunk seems nice, until you realise it's a total pain to open; leaving the clothes rail draping over the minibar food felt odd; and it could have helped to have some hooks behind the door for coats. The designers didn't seem to have put as much thought into small room design as they had into the lobby.
Ali W New York Spouse/partner May 2013 Easytobook traveller
 "Ace Hotel"
Best hotel stay I have ever had. I took my husband for his birthday and we loved it. The room was comfortable and so well designed. Amazing coffee and pastries at Stumptown, and excellent lobby bar. I would go back in a heartbeat.
Rosmarie S New York Group of friends April 2013 Easytobook traveller
 "Hotel ACE"
We find this hotel is only for young people, we too women are a little bit older! We have had a room in the second floor just above the entrance and it was very loud during the night, because of people talking! The room was very small, the bed was very small! We are dissapointed because they say its 4****I can´t see were the 4 stars are!!!...the music in the lobby cafe was very very loud, we could hear it in the room too!
Chris J Portland April 2013 Easytobook traveller
 "Had a great time"
The walls / doors let a little bit too much sound through, but everything else was terrific. Great room, great shower, I love all the ace hotel flavor in every corner of the experience. Cheers and good day!
Brandon B New York Spouse/partner April 2013 Easytobook traveller
 "Top Notch"
This hotel has it all. Great location, an amazing coffee house, 2 terrific restaurants, cool rooms with a great minibar & a friendly super helpful stay. Love this place. It's a home away from home for me.
Pascal H New York April 2013 Easytobook traveller
 "Great place to stay"
The hotel is very hip, the staff is taking care and the rooms are spacious for a new york hotel. I had a turntable in the room with a couple of record that were a good selection of classic to contemporary music. The room was very clean. The only downside was the price and the fact that the hotel was at 29th and broadway, not the best neighborhood but also far from a bad neighborhood. Walking distance for most nice places in NYC or at least the subway at 28th and broadway.
karen w New York Individual traveler December 2012 Easytobook traveller
 "Ace Hotel stay in NYC"
Great service - staff friendly and helpful. Good location and room a decent size for a solo. Metro was around the corner on 28th street and made everything easily accessible. Would recommend for sure.
Wilma V New York Individual traveler December 2012 Easytobook traveller
 "Good stay"
Very trendy place which is well situated in midtown west. Good modern decor and furniture, comfortable bed. Aircon noisy and did not cool very well; price for a bottle Of water was outrageous at $8, in my view water in room should be complementary like wifi access which worked well. Nice bathrobe provided. Overall rathe dimly lit ambience, bit too dark yo my taste. The main room or lobby downstairs is a zoo on Friday night when the young crowd come drinking after work. I avoided the mayhem by retreating to my room. All considered, I recommend this hotel and would stay there again.
Nicky C London Spouse/partner November 2012 Easytobook traveller
 "Simply superb!"
We stayed during Sandy but the staff had a sense of calm which was reassuring to say the least! Hotel was perfectly located halfway between wall street/financial district and times square etc so that even with no subway/no buses, we managed to get around. It is a very cool hotel! No suited bell boys or doormen - the staff look and feel like your mates!! The lobby is really like a bar/coffee lounge for people with apple macs and iPhones. It's a bit on the dark side but really cosy and funky - great for people watching. Once in the room, tranquility prevails and again, so funky with the big smeg fridge for a mini bar, vinyl record player and the hotel info booklet was a funny read in itself. Loved it and when you told the locals where you were staying they all knew it to be a very cool and happening place. By the way you don't have to be cool and happening yourself to stay there - we aren't! Anywhere that signs your bill off 'thank you for sleeping with us' has to be worth a visit so definitely book The Ace.
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 12:00
 Payment:         Visa, MasterCard, American Express, Discover
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Paid Parking (Self-service)
Paid parking is possible near the hotel.
 Pet policy: Pets allowed Upon request. Free of charge
Rooms: 280
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Dry cleaning/laundry service
  • Wake-up calls
  • Concierge
  • Voicemail
  • Luggage storage
  • Bell boy
  • Late check-out
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Air-conditioning
  • Access for disabled
  • ATM/Cash machine
  • Ice machine
  • Multilingual staff
  • City maps
  • Entire property is non-smoking
  • Electronic key card
  • Pets allowed
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Front Desk (limited hours)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Business facilities:
  • Conference Facilities
  • Business center
  • Fitness center
Wellness facilities:
  • Hairdresser
  • Shops
  • Gift shop
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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