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Best Western Plaza Hotel New York City (NY)


3934 21st Street, Long Island City, NY, USA, New York City (NY), United States of America

Fantastic, 4.0 5
Based on 918 Guest reviews

A larger establishment, Best Western Plaza Hotel offers a number of rooms to choose from.

The 3-star rating ensures a memorable stay here. The young at heart will enjoy Victorian Gardens.

Best Western Plaza Hotel offers a tv room. No need to leave the property for breakfast, it's served free here. To give you an idea of the services offered here, for starters there is a laundry service, photocopying and a dry cleaning/laundry service. A conference space and a business center are included and may be attractive to business guests. With 121 rooms, you should be able to find one that suits. If you need to park your car, paid parking is available too.

Too darn hot outside? Best Western Plaza Hotel has air conditioning. Smoking in the rooms here is not allowed. Complimentary local calls can be made from room phones here. Enjoy a wake-up service and a maid service, plus a housekeeping service. Keep up to speed via the room wireless high-speed Internet access (complimentary). A radio can be found in the rooms. A toilet, a bath and a shower/bath combination are included in the bathrooms of this property.

Room types Back to top
Reviews Back to top
Fantastic, 4
918 Guest reviews
  • Location 3.5
  • Value 4
  • Rooms 4
  • Service 4
  • Cleanliness 4
  • Sleep quality 4
Anonymous Australia Spouse/partner September 2011 traveller
 "Great location near subway - 15 minutes to time square"
Pros: Great location near subway - 15 minutes to time square. helpful staff organised transport to penn station at a reasonable price. good value for money, overall.
Cons: Breakfast dining room is very small and chaotic in the morning. quality and variety of breakfast is just acceptable.
Anonymous Ireland Spouse/partner September 2011 traveller
 "None in particular, but the room was clean and adequate"
Pros: None in particular, but the room was clean and adequate
Cons: The location isn't great. also breakfast is brutal. self service which is fine but they have an ignorant guy working there whom once the early finish time of 9.30am passes just dumps and the bread, coffee etc into the bin. once someone is finished at a table, he doesn't clean them up. breakfast area as a result was very dirty
Anonymous Australia Spouse/partner September 2011 traveller
 "Great price and good sized room"
Pros: Great price and good sized room. clean and tidy hotel
Anonymous Italy Family with kids August 2011 traveller
 "Near to metro station"
Pros: Near to metro station
Cons: Staff not really helpfull
Jean Thomas Australia Spouse/partner August 2011 traveller
 "The only real issue i experienced would be the breakfast set up, found too..."
Pros: The only real issue i experienced would be the breakfast set up, found too many people at once in such a small area ended up not going to have breakfast found it quite a taxing job to get something to eat; otherwise everything else was great. many thanks.
Anonymous United Kingdom Spouse/partner August 2011 traveller
 "Decent breakfast and a good stay, no real problems"
Pros: Decent breakfast and a good stay, no real problems
Cons: A bit dark and the gym is hardly a gym
ndounde diop United States Family with kids July 2011 traveller
Pros: Cleanliness
Valgardur Gudjonsson Iceland Spouse/partner July 2011 traveller
 "Staff very helpful and efficient when solving our problems"
Pros: Staff very helpful and efficient when solving our problems
Cons: Bad smell in room, problem with air condition, no bar, no restaurant, poor breakfast (small selection, ran easily out of many of them, cheap beverages and plastic plates and cups), nothing in the neigbourhood.. and i cannot believe this qualifies as a four star hotel
IONEL FLORIN SANDRU United States Spouse/partner July 2011 traveller
Anonymous Slovenia Family with older children July 2011 traveller
 "The location is really good, very close to metro station"
Pros: The location is really good, very close to metro station. breakfast is ok, the offer could be better.
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Paid parking, Outdoor Parking, Paid Parking (Self-service)
Paid parking is available at the hotel.
 Pet policy: Pets are not allowed.
Rooms: 121
  • Laundry service
  • 24-hour front desk
  • 24-hour security
  • Photocopy center
  • Dry cleaning/laundry service
  • Wake-up calls
  • Limousine service
  • Concierge
  • Fax service
  • Tourist information
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Air-conditioning
  • Access for disabled
  • ATM/Cash machine
  • Multilingual staff
  • Entire property is non-smoking
  • Newspapers
  • Vending Machine
  • Safe at front desk
  • Newspapers
  • TV in the Lobby
  • Coffee in the Lobby
  • Complimentary Breakfast
Extra common areas:
  • TV room
Business facilities:
  • Conference Facilities
  • Business center
  • Fitness center
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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