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Best Western Plus President Hotel at Times Square New York
234 West 48th Street, New York, United States of America
Great, 3.5
1196 Guest reviews
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Location
4.5
-
Value
3.5
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Rooms
3
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Service
3.5
-
Cleanliness
3.5
-
Sleep quality
3.5
Neil R
Uk
Individual traveler
April 2013
Easytobook.com traveller
I can certainly see what they wanted to acheive with this hotel, however it was porly delivered with shabby rooms, reception, lifts,... The people were ok, but then it is NY. Advice to owners - spend!
Hani C
New York
April 2013
Easytobook.com traveller
Location of this hotel is their best value.We booked suite with 1 room but no view from living room, air-conditionner noisy, and windows did not protect from outside noise. Room service did not clean behind bathroom door (hair, dust,...).Breakfast was always the same even if cost is 15$ (out of taxe).They need to focus on customer comment in order to comply with their level of price.
Mariann L
New York
March 2013
Easytobook.com traveller
It was not that good looking as in the picture, it was not YET renovatet. I also choice a non smoking hotel becouse of my son has problem with the troth and in one of the neigbour rom it was smoking a lot and it smell all over the place and every time we open the door the smoke came inn to our rom. I tell the staff severel time but the smoking continue.
Xavier T
Barcelona
Spouse/partner
March 2013
Easytobook.com traveller
Me and my girlfriend stayed 3 days at Best Western Presidential Times Square and was Horrible! Bad service everywhere, the employees, specially Tracy, was so annoying with us. They charged more tax than we booked, and one week after we stayed there, they charged another payment in our credit card. We are still trying to fix it...!! I ve travelled around 30 countries and i can tell it was the worst experience i have had. DONT' GOOOO!!!
Beverly B
Groton, Ma
Individual traveler
March 2013
Easytobook.com traveller
I was a lovely stay, but the city was working on the street in front of the hotel and they made a racket from 7 a.m. on. The windows did block most of the sounds. The staff was most helpful in all matters.
Linda O
New York
February 2013
Easytobook.com traveller
I recommend that hotel for the situation;, perfect location near broadway, the decor is o.k.cute, the room are very small. But for the special price it was perfect for me.very clean, bed was very confortable. Nice staff at the front desk. enjoy your stay.
Hayk Y
Cambridge, MA
February 2013
Easytobook.com traveller
This hotel is in a fantastic location - steps away from Times Square. At the same time, it's on a small sidestreet that's relatively quiet. The rooms are relatively small, but that's standard for Manhattan. The service was alright - fine but nothing to write home about. Overall, a great stay. Also, internet was very fast. If you want a place to stay that's good quality, incredible value, and it's only for sleeping and relaxing rather than spending your whole day at, this is the best I've seen in NYC.
Angela R
Australia
Individual traveler
December 2012
Easytobook.com traveller
I stayed for a week in this hotel and was very happy with my stay. The room was quiet and comfortable, and kept clean at all times. The location could not have been any better .. Right in the middle of Times Square .. Could walk to everything and always felt safe being a lone female traveller. I specifically chose the hotel for its location and it was everything I expected.
Claire M
New York
Spouse/partner
October 2012
Easytobook.com traveller
The night we arrived went up to room could have cried,hairs in the bathroom ,tiles and decor so outdated.Later in the week my husbands shaving bag dissapeared and also my earings we looked under bed and found a plastic bottle and 2 lids which didnt belong to us , this room wasnt hoovered from the previous occupiers couldnt wait to leave. Never found shaving bag or my bag of earings which were only dress jewelery lucky enough.On the ceiling was wallpaper , room small, bathroom small .Total rip off would never returnn
Birgit P
New York
Spouse/partner
October 2012
Easytobook.com traveller
Great location in the center of New York, walking distance to Times Square one minute.Room on 14th floor, very loud, but thats what I`ve expected.Beds great, good quality. Staff friendly, breakfast 15Dollars buffet.Anyway, too expensive.
Kate C
New York
September 2012
Easytobook.com traveller
This hotel had a good location for where I needed to be (the TimesCenter), but I didn't have hot water. I asked for it to be fixed, along with the slow drain and low water pressure. the next morning, the same thing. They gave me a $40 discount on my room. $40! It was $350 a night and they only took off $40 in ALL. When it comes to choosing a hotel, I want it to be clean, relatively quiet, and have hot water. Seems reasonable enough for $350 a night.I won't be staying here again and suggest you avoid it as well.
Milton C
New York
Spouse/partner
September 2012
Easytobook.com traveller
A few steps from Times Square, average price for the area, but good cost-benefit relation. Well decorated lobby, good service, but in the room cleaning, beds and towels ok, but service not very good regarding bathroom floor. Internet wireless signal weak in the 9th floor where I stayed. Air conditioning could not be regulated - very cold, even setting the temparature to 80 F, for instance.
Camille F
New York
Spouse/partner
September 2012
Easytobook.com traveller
We stayed two weeks at Best Western Plus President Hotel. The location of the hotel is great. However, we were very disappointed about the size of our room and bathroom which were very small. They mentioned that the room was soundproof but we could hear the noise from outside (there is a fire station very close from the hotel).While booking this hotel, it was written the breakfast was included in the price but once we arrived in NY, the hotel informed us that with easytobook.com it wasn't included.The people working at the reception wasn't friendly and helpful at all. We won't return to this hotel and won't recommend it.
Irene R
New York
Spouse/partner
June 2012
Easytobook.com traveller
My husband and I stayed 4 nights in this hotel. We found the staff very pleasant, courteous and helpful apart from one concierge who was brusque and made us feel we were bothering her with our questions. Breakfast was more than adequate with lots of fresh fruit, yogurts and the usual bacon, sausage and egg. The rooms were clean but quite small and very noisy at night particularly, but when you choose to stay near Times Square you can't realistically expect anything else. My only tip is to choose a room as near to ground floor level as possible as the lifts can seem to take forever when you are on the 12th floor as we were, and it would have been nice to have had the option of taking the stairs on occasions. Overall, I would recommend this hotel and would stay there again myself. Hope all prospective guests find this review helpful.
Paul B
Sydney, Australia
June 2012
Easytobook.com traveller
The hotel is well located to both metro stations (including the E line to the airport) and attractions. The room is small but adequate even for a business traveller. Overll the rooms and the hotel are well decorated. The downstairs bar is inexpensive and pleasant.
Caroline K
cleveland
Spouse/partner
June 2012
Easytobook.com traveller
You can tell this hotel was recently remodeled. However, the air conditioner is very out of date. It worked ok but I was not at all pleased. The bed sheets were kind of stiff and not the plush bedding I was expecting at this sort of hotel. The hallways did not have air and for it being 80 degrees outside it was very stuffy. The breakfast was $15 but was not worth the money at all. On the good side the location was key it was right on the same street as the Hershey store and right in the middle of times square. The televisions were big in the room and the lobby looked very nice. They even hold your bags for you if you stay in the city before or after the checkout. I was able to get a discount on the hotel but I would not stay here again unless I was able to get that same discount.
Jacinthe r
New York
Spouse/partner
June 2012
Easytobook.com traveller
Everything was nice until I found a cockroach on the floor and the middle of the night. Also, we left a juice on the desk and when we went back there were a lots of ants !
Anonymous
Spouse/partner
March 2012
Easytobook.com traveller
Be aware, you pay almost double for a room (when compared to the less fancy hotels in the neighborhood) because of the interior design. Personally, I don’t think it is worth it. The turnover of the guests is so fast, that they can not keep up with it, in terms of staff friendliness and cleanliness of the rooms. The walls are paper thin, if someone is speaking in the next room or on the hallway, you can clearly hear basically every word. There is only one PC in the lobby from which you can print something…if you want to use it, you can not even sit down, you have to stand next to the staff, where people are checking in. Otherwise the hotel is OK, but there are much cheaper and better managed hotels around Times Square.
Faye W
Brighton
Spouse/partner
February 2012
Easytobook.com traveller
This is a good value hotel for the location. It is about 100m from the top end of Time Square where you find Hersheys and M&M stores. You absolutely cannotfault the location of the hotel. The only one down side this has to the hotel is noise, car horns and sirens go on at all hours through the main streets of New York. I wouldn't say it's something to put you off the hotel though as you'll probably find this with most. I would however request a room on a high floor. The hotel and rooms are of a good size for New York and were cleaned well. The rooms are not quite as bright as they look in the pictures but nice all the same.The hotel offers free wifi which I'll be honest was my only real let down of this property. It was a big selling point for us but it was really not very good at all. The service was intermittent and we were lucky to get it working once a day. Or one of us could get it and the other couldn't. (you definitely cannot rely on it). We started taking our iPhones out to dinner as places like Planet Hollywood and Hars Rock had a good free wifi service.That really was the only ting that bugles with this hotel, it's a clean hotel in the heart of the area and for it's location was a very reasonable price.
Joanne OConnor
United Kingdom
Individual traveler
January 2012
Easytobook.com traveller
In partnership with 
Best Western Plus President Hotel at Times Square New York
234 West 48th Street,
New York,
10036,
United States of America
Best Western Plus President Hotel at Times Square New York
Best Western Plus President Hotel at Times Square New York enjoys a privileged location in the very heart of New York. Numerous bars, shops and restaurants are in the near vicinity of the hotel. Just a few blocks away you will find the famous Times Square, as well as the Rockefeller Center and the Empire State Building. Also in a short walk’s distance you can find the monumental Central Park, offering an entire day’s worth of delight. Additionally, several bus, tram and train stations nearby allow for quick and easy access to the entire city.
At the Best Western Plus President Hotel you can stay in shape using the cardio and weight training facilities in the fitness area. After your busy day, enjoy a delicious meal through the 24-hour room service or visit one of the two on-site restaurants, one serving Japanese and the other Vietnamese cuisine. Additionally, the cocktail bar is an ideal place to unwind and have a drink. Business meetings can be organized in the presidential boardroom with conference facilities that can accommodate up to 12 people and can be catered by the staff.
A recent multi-million dollar re-design has made this hotel a truly unique property, combining modern and classic influences to create a fresh and stylish atmosphere. The Best Western Plus President at Times Square New York boasts 334 chic and spacious bedrooms with en-suite bathroom and a variety of modern amenities. Thanks to the exceptional designs, your stay is bound to be extraordinary.
Room types
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
168 square feet / 16 square meters
1 Double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Safe
- Satellite TV
- Soundproof room
- Telephone
- Toilet
- Wake-up calls
- Work desk
- iPod docking station
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
20 square meters / 215 square feet
1 Large double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
168 square feet / 16 square meters
1 Double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
168 square feet / 16 square meters
1 Double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
168 square feet / 16 square meters
1 Double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Safe
- Satellite TV
- Telephone
- Toilet
- Wake-up calls
- Work desk
- iPod docking station
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
2 persons
168 square feet / 16 square meters
1 Large double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
4 persons
168 square feet / 16 square meters
1 Double beds
Close
Room facilities
- Air-conditioning
- Alarm clock
- Bath or shower
- Bathroom amenities
- Coffee/tea maker
- Facilities for disabled people
- Flat-screen TV
- Hairdryer
- Heating
- Iron and ironing board
- Laptop safe
- Maid service
- Non-smoking room
- Pay-TV
- Private Bathroom
- Radio
- Room Service
- Room service - limited hour
- Room with view - upon request
- Safe
- Satellite TV
- Smoke detectors
- Smoking room
- Soundproof room
- Telephone
- Telephone in bathroom
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Room capacity
4 persons
168 square feet / 16 square meters
1 Double beds
Hotel policies & services
| Check-in: | From 15:00 Check-out: Until 12:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, Discover, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Internet: |
Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.) Wired Internet free of charge in the rooms only |
| Parking: | Indoor parking, Parking Nearby, Parking Nearby (surcharge) Paid parking is possible near the hotel. |
| Airport shuttle: | Paid shuttle service is available 24/7. (Upon request) |
| Pet policy: | Pets are not allowed. |
| Rooms: | 334 |
| Services: |
|
| General facilities: |
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| Extra common areas: |
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| Business facilities: |
|
| Activities: |
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| Wellness facilities: |
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| Shops: |
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| Food & beverage: | Enjoy inventive dining at either of the two on-site restaurants: Aoki Restaurant featuring progressive Japanese fare and Saigon 48 featuring a fantastic mix of traditional and contemporary Vietnamese Cuisine. See and be seen at Primary Lounge and Bar. |
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