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Flatotel New York City (NY)


135 West 52nd St, New York, NY, USA, New York City (NY), United States of America

Great, 3.5
Based on 875 Guest reviews
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You'll enjoy an ample choice of rooms at Flatotel.

This holiday accommodation's 4-star rating ensures you'll enjoy high-quality service. The convenient transit hub Grand Central Terminal is not far. Rockefeller Center, St Patrick's Cathedral and Bryant Park are within a short walk from here. Recommended attractions: Radio City Music Hall, Times Square and Lincoln Center. Highly recommended Victorian Gardens is just a short distance from here.

Besides a bar/lounge, Flatotel also has a non-smoking area (generic) and a smoking area. Here guests enjoy numerous services, including a car rental desk, photocopying and a luggage storage. The property has many conveniences, including shops such as a drugstore/pharmacy and a gift shop. Business facilities on the premises include a conference space and a business center, as well as a secretarial service. Take your pick of 272 rooms here. Those arriving by car can take advantage of indoor parking.

An advanced system at Flatotel delivers comfort throughout your stay. A toilet, a bath and a bath or shower are included in the bathrooms of this property. An Egyptian-cotton sheet set is provided here. In addition to basic room supplies, a microwave, a refrigerator and a coffee/tea maker are also available.

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Reviews Back to top
Great, 3.5
875 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 3.5
  • Service 3.5
  • Cleanliness 3.5
  • Sleep quality 4
Elizabeth Jaehme United Kingdom Spouse/partner September 2011 Easytobook traveller
 "Ecellent location"
Pros: Ecellent location. 2 min walk to broadway. easy walking distance to times square, central park, restaurants, delis and metro station.
Cons: Breakfast included in room rate. however, it only consisted of lots of donuts, danish pastries and bagels. if you were lucky, there was also a bowl of fresh fruit salad which was nice. frequently had to queue to get a table, and the man in charge of allocating tables was rude and unhelpful. it was a serve yourself buffet type breakfast, and despite the cost of breakfast being included in the room rate, we were given a document to sign each time we ate there (which was only 3 times out of 12 nights)they expected, and in one case asked for, a service tip!! overall the hotel is 'tired' and needs renovating. however, it was clean and we had fresh towels and sheets every day.
Angie Coffee United States Spouse/partner September 2011 Easytobook traveller
 "Locarion is perfecdft for theatre and museums"
Pros: Locarion is perfecdft for theatre and museums. staff, in particular, the concierge, mr. smith, was very helpful.
Cons: No.
Anonymous United States Spouse/partner August 2011 Easytobook traveller
 "Good location"
Pros: Good location
Cons: Food was horrible, shower didn't work.
Anonymous United States Individual traveler July 2011 Easytobook traveller
 "Housekeeping does a wonderful job!"
Pros: Housekeeping does a wonderful job!
Cons: Not all staff were knowledgeable about the hotel's wifi service nor the floors where it was available (wifi is available on floors 12 and lower only. wired ethernet connectivity available on all floors.)

drawers were broken and inoperative.

at&t cellular service (3g and for calling) is not the best during the work day.
Anonymous Israel Individual traveler July 2011 Easytobook traveller
Anonymous United Kingdom Individual traveler July 2011 Easytobook traveller
George Campbell United States Individual traveler July 2011 Easytobook traveller
 "Centrally located, friendly staff, clean large rooms"
Pros: Centrally located, friendly staff, clean large rooms. morning breakfast could use a little tweaking. better options on from the street carts.
Anonymous Denmark Spouse/partner June 2011 Easytobook traveller
Cons: Thought flatotel was a concept hotel... it really just was a regular hotel. it said in the ad that rooms were 106 m2 big - they were far from that.
Scott Baker United Kingdom Group of friends June 2011 Easytobook traveller
Anonymous France Spouse/partner May 2011 Easytobook traveller
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Hotel policies & services Back to top
 Check-in: From 16:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.)
Wired Internet at additional cost in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Valet parking service
Paid parking is available at the hotel.
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 272
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Babysitting
  • Car rental desk
  • Doctor on call
  • Photocopy center
  • Theatre desk
  • Dry cleaning/laundry service
  • Wake-up calls
  • Limousine service
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Room service - limited hour
  • Tourist information
General facilities:
  • Elevator
  • Air-conditioning
  • Access for disabled
  • ATM/Cash machine
  • Multilingual staff
  • Bicycle rentals
  • Banqueting service
  • City maps
  • Newspapers
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Cocktail lounge
  • Non-smoking area (generic)
  • Smoking area
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
  • Fitness center
  • Bodybuilding equipment
Wellness facilities:
  • Massage services
  • Health club
  • Drugstore/pharmacy
  • Gift shop
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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