Brad M
Melbourne, Aust.
Spouse/partner
May 2012
The Hotel Pennsylvania is a great hotel well positioned in Midtown Manhattan for those visiting NY. The Penn 5000 room was large and had all conveniences required. The hotel has a charm about it and may need to look at upgrading the rooms over the next few years. The room while comfortable needed a new paint job as walls and doors were scuffed in places. Other than that, l can recommend the Hotel Penn to any traveller.
Sue D
New York
Other
May 2012
Pre booked delux rooms with queen beds located near to each other. On booking in two rooms with single beds were allocated. We returned to reception and requested the correct level and were given rooms 10 floors apart. The corridors and lifts were odorous and felt unsafe. The decor is tired and old and need regrading. We chose to cancel and move on despite the lateness. The reception staff, although reluctant and extremely slow, eventually (after some time) re-imbursing our account so that we could move on. NOT A HAPPY EXPERIENCE AND WOULD NOT RECOMMEND TO FRIENDS AND FAMILY.
ASSIA A
Brussels
Group of friends
April 2012
We have lost a complete day in fixing our booking problems : we booked one room with 2 double beds, we got 1 double bed in the room. Rooms really old and in very bad conditions, not refreshed. Staff (except one) not ready to give you time. In one word it's a big factory...
Viviana G
Bogotá
Spouse/partner
April 2012
It is an expensive hotel with no free WIFI access for customers. They had to change our room twice: 1. We were asigned a not clean room in the first instance. 2. Second day they performed a maintenance without inform us previously until we discover the mess. Last room they gave us was for smokers, It stunk smoke a lot. After first day we stay they didnt clean our room, we should ask for cleaning. Windows seems not have been cleaned for years (in both rooms we were). Air conditioned was not working properly.
L K
Canada
Other
March 2012
rooms are basic, bed mattresses are weak, walls are ridiculously thin, can hear rooms next door when they cough, talk, tv etc. Housekeeping is loud and yell to each other down the halls all day, rooms are old, bathrooms are old but at least clean, check in is always a line, no WIFI in rooms, only in lobby but not free- get with the times! BUT this is a fantastic area. Can travel anywhere in Manhattan/Brooklyn easily, so worth all the above issues.
Anonymous
Greece
Spouse/partner
January 2012
Pros: The location was great, down town.
Cons: The breakfast was not so good, also there is no free wifi or cable internet as it says in your website.
Cons: The breakfast was not so good, also there is no free wifi or cable internet as it says in your website.
Anonymous
Ireland
Family with older children
January 2012
Gugulethu Gule
South Africa
Individual traveler
January 2012
Cons: My booking was for 8 nights but stayed for two nights because of very high noise levels and hotel staff were not available at night to take calls so they can intervene. had terrible stay!
Anonymous
Australia
Individual traveler
January 2012
Stephen Galbraith
Brunei Darussalam
Individual traveler
December 2011
Pros: Great location; two good restaurants, stadler grill and lindys; housekeeping staff and their work is excellent
Cons: Some reception staff could do with upskilling in customer relations (but it is new york, i suppose!); be careful with room allocation - despite specific room requests based on previous visits initial room allocation was disgusting - a smelly smoking room on a smoking floor, small room with crappy view - after a major struggle managed to get the room requested originally - certain staff very helpful here, others couldn't be bothered. despite all of this i will certainly be staying at the pennsylvania again.
Cons: Some reception staff could do with upskilling in customer relations (but it is new york, i suppose!); be careful with room allocation - despite specific room requests based on previous visits initial room allocation was disgusting - a smelly smoking room on a smoking floor, small room with crappy view - after a major struggle managed to get the room requested originally - certain staff very helpful here, others couldn't be bothered. despite all of this i will certainly be staying at the pennsylvania again.
Emma Stuart
United Kingdom
Group of friends
December 2011
Anonymous
Ireland
Spouse/partner
December 2011
Anonymous
Ireland
Family with older children
December 2011
Pros: This hotel is a no frills one but if you are only using it as a place to put your head doww location wise it couldn't be more perfect.
Anonymous
Singapore
Group of friends
December 2011
Pros: Your cheapest choice near time square. good location, acceptable cleanliness, hot water is satisfactory. great choice for travellers with strict budget.
Cons: Old facilities. poor soundproof. no wifi in the room. lighting is dim.
Cons: Old facilities. poor soundproof. no wifi in the room. lighting is dim.
Anonymous
Australia
Spouse/partner
December 2011
Anonymous
Netherlands
Spouse/partner
December 2011
Anthony Clayton
United Kingdom
Spouse/partner
November 2011
Pros: The location was very good, the hotel was very busy but that was due to the ny marathon. staff were very helpful and polite.
Cons: The hotel was dated and in need of a serious makeover, but was very clean.
Cons: The hotel was dated and in need of a serious makeover, but was very clean.
Anonymous
United States
Individual traveler
November 2011
Cons: I did not hang anything in the closet because the inside walls were literally falling apart and i did not want to take a chance on possible asbestos.
Anonymous
Ireland
Family with older children
November 2011
Cons: Yes our room was back to back with the lifts and when we complained about the constant noise all night they just didnt want to know about it, i was told to come back after 3pm when they were finished checking in newcomers, when i went back i was told all the rooms were full and nothing could be done, also requested two rooms together as we had teenagers travelling with us and we got same floor but different corridors, rooms were very bacis with damp patches on the ceiling and broken taps on the bathroom, not at all worth $1795,47 per room for 7 nights, very dissappointed with the hotel in general
Anonymous
Ireland
Spouse/partner
November 2011
In partnership with 
Hotel Pennsylvania New York
401 7th Ave,
New York,
10001,
United States of America
Hotel Pennsylvania New York
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The Superior Roomis equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity2 persons
250 square feet / 23 square meters
1 Double beds
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The Superior Room - 2 Double Beds is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity2 persons
275 square feet / 26 square meters
2 Double beds
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The Superior Twin Room with Three Twin Beds is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity3 persons
250 square feet / 23 square meters
3 Single beds
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The Penn 5000 Room - One Double Bed is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity2 persons
250 square feet / 23 square meters
1 Double beds
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The One Bedroom Suite is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity2 persons
450 square feet / 42 square meters
1 Extra large double beds
and 1 Sofa beds
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The Superior Quadruple Room is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity4 persons
300 square feet / 28 square meters
2 Double beds
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The Penn 5000 King Room is equipped with the modern facilities listed below. Room facilities
Child policy / extra beds
Room capacity2 persons
250 square feet / 23 square meters
1 Extra large double beds
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Hotel policies & services
| Check-in: | From 15:00 Check-out: Until 12:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Internet: |
Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.) USD 3.00 per 30 minutes. Wired Internet at additional cost in the rooms only USD 1.12 per minute. |
| Parking: | Paid parking is available at the hotel. USD 40.00 per day. |
| Pet policy: |
Pets are allowed On request only. Charges may apply. |
| Rooms: | 1705 |
| Services: |
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