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Hotel Metro New York City (NY)


45 West 35th St, New York, NY, USA, New York City (NY), United States of America

Outstanding, 4.5
Based on 3004 Guest reviews
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The staff at 3-star Hotel Metro works hard at making you feel special.

With its extensive layout, this hotel gives you plenty of rooms to choose from. The proximity of this location to attractions such as Times Square and Scandinavia House makes it a great choice. Major transportation routes can be accessed at Penn station. From this area you can easily visit Empire State Building, Bryant Park and even Chrysler Building. It'll be easy to visit Victorian Gardens from here.

Guests of Hotel Metro enjoy free breakfast. A restaurant, a bar/lounge and a library are examples of the areas for all guests to access in this accommodation. In particular, guests can enjoy a dry cleaning/laundry service, a concierge service and a luggage storage. If visiting New York for business purposes, you'll appreciate a business center available here. You have a choice between 183 rooms that are on offer.

Hotel Metro is fitted with air conditioning. A housekeeping service is offered with your stay. Wireless high-speed Internet access (complimentary) gives you access to the world web from here. The bathrooms of this accommodation come with a complimentary toiletries set. A refrigerator is provided in each room.

Room types Back to top
Reviews Back to top
Outstanding, 4.5
3004 Guest reviews
  • Location 5
  • Value 4.5
  • Rooms 4
  • Service 4.5
  • Cleanliness 4.5
  • Sleep quality 4.5
Colin R London Group of friends July 2012 Easytobook traveller
 "Bed bugs and terrible concierge"
What could have been a perfectly adequate stay in a well-equipped hotel in a great location ended in disappointment, with my partner now suffering from well over 15 bed bug bites. A good room (if dark) on the fourth floor provided more than serviceable lodgings for our four night stay, however I've never seen quite as many bed bug bites as those on her now we are back home.In addition, after asking the male concierge on a Sunday morning and him claiming to have called a bar to ensure it was open, we then called the bar ourselves to check - no one picked up. After going to the bar itself, we then found the bar closed and nobody there to actually answer the telephone, meaning he flat out lied to us on telling us the bar was open.Poor, poor, poor. Avoid.
Ketola Finland Family with older children March 2010 Easytobook traveller
 "The location was excellent"
Pros: The location was excellent
Cons: We asked for more money than it was written in our booking confirmation. it took three days to confirm the "boy" in the desk that we were right and the price 1.750,00 usd + city tax.
McCullough United Kingdom Group of friends July 2009 Easytobook traveller
 "Superb location"
Pros: Superb location. rooftop bar was good, especially the view of the empire state building at night. rooms were fairly spacious. overall, the hotel is clean and well-maintained. some of the staff were friendly and helpful. the free breakfast is a nice touch.
Cons: Empty bottles and used glasses were not removed from our room until we asked. some reception staff were surly and clearly couldn't have cared less. plastic cutlery and paper plates at breakfast seemed cheap.
Anonymous United Kingdom Spouse/partner September 2008 Easytobook traveller
 "A prime location for uptown manhatten sites"
Pros: A prime location for uptown manhatten sites
Cons: Non american travellers would appreciate tax inclusive in all figures.
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Hotel policies & services Back to top
 Check-in: From 16:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary)
Rooms: 183
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Room service - limited hour
  • Bell boy
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Newspapers
  • Complimentary Breakfast
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Library
  • Rooftop Terrace
Business facilities:
  • Business center
  • Fitness center
Wellness facilities:
  • Hairdresser
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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