Pros: Staff helpfull, can store bags for $1
Cons: Web site says courtesy shuttle to jfk, but did not say it was free pick up but $10 return fee, also last shuttle is 18.00.
4
AnonymousUnited StatesTravelling in a GroupOctober 2011
4
AnonymousAustraliaGroup of friendsSeptember 2011
"Staff were really helpful, the location is great, so easy to get into town..."
Pros: Staff were really helpful, the location is great, so easy to get into town and shops and eateries near by. we had dinner at the motel one night and it was as good as any more upmarket meals i've had and at a reasonable price too. the rooms are old but they were clean and the beds good. compared to what other motels were asking for a nights stay this was excellent value and we were very happy with the experience and would recommend it to family and friends.
4
Stephen WaltonUnited KingdomIndividual travelerJuly 2011
Pros: Easy check-in, room clean, wifi available, staff helpful
Cons: Too far from the subway if going by train, no tea making facilities in the room a little pricey for the standard with all the taxes on top.
3
Robert HewittPolandIndividual travelerMay 2011
"The hotel staff were nice and polite
helps if you could speak spanish"
Pros: The hotel staff were nice and polite
helps if you could speak spanish
4
AnonymousUnited StatesSpouse/partnerMarch 2011
4
AnonymousUnited StatesSpouse/partnerDecember 2010
"Excellent and helpful staff"
Pros: Excellent and helpful staff.
4
AnonymousGermanySpouse/partnerOctober 2010
Cons: The location was not so good. our room was next to the elevator which caused a lot of noise during the night, so i souldn't sleep well.however there wasn't a new room available(only smooking room).
4
Peter DevenishUnited KingdomIndividual travelerSeptember 2010
Cons: No fault with the hotel, but it was unclear whether the cost of the reservation was deducted at the time of reservation or after the stay. currently i beleive i may have paid twice.
4
CANLAS, ALVINCanadaFamily with older childrenAugust 2009
"The receptionist allowed us to check in early"
Pros: The receptionist allowed us to check in early.
Cons: The bathtub was clogging!
4
KorenjakSloveniaGroup of friendsJuly 2009
"The receptionist was very friendly and helped us with our first steps in..."
Pros: The receptionist was very friendly and helped us with our first steps in new york
Cons: There was anything negative.
4
AnonymousUnited KingdomSpouse/partnerJanuary 2009
"Use of the gym was a bonus"
Pros: Use of the gym was a bonus. so was the free pick up from the airport
Cons: The website said clearly that breakfast would be included in the price unless the hotel rate said otherwise. the hotel rate did not say breakfast was excluded so i presumed it was included, but it was not. your website is seriously misleading. i think you should reimburse me the cost of three days of breakfast for two people, and change your website so that it is accurate.
"The van drivers to and from the airport were very nice and helpful"
Pros: The van drivers to and from the airport were very nice and helpful.
Cons: The hotel was just decent, not dirty but not really clean either. didn't feel welcomed by staff.
Offering comfortable and inexpensive accommodation in the lovely Elmhurst area, at the heart of New York's Queens neighborhood, the Pan American hotel is just 15 minutes away from Midtown Manhattan. Impeccable hospitality and superb amenities await you at the Pan American. Courtesy services include a free pick-up service from both JFK and LaGuardia airports (return fees apply), free passes to Bally's Health Club and free computer workstations with DSL Internet access. Guests with their own laptop have access to complimentary Wi-Fi in all public areas. Duke's Steakhouse is a full service restaurant open for breakfast, lunch and dinner, while the lounge bar provides live entertainment and satellite sports reception. Extensive meeting and conference facilities are also provided to all our guests visiting the Big Apple on business. These include 2 conference rooms, one of 2000 sq.ft. (186 sqm) for up to 100 participants in theater style, and a Boardroom of 500 sq.ft. (46.5 sqm) for up to 10 participants as well as banqueting facilities. Catering service is available for meetings and parties from 10 to 100 guests while at the front desk the friendly multilingual staff can arrange for car rentals, taxi and tour services, Broadway show packages, Atlantic City day-trips and fax services.Local taxes (14.75% Total Tax + $3.50 occupancy tax per room per night) are not included in the price.
The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: USD 7 per night (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cancellation policy:
Free cancellation: You can change or cancel this deal free of charge: up to 24 hours before your check-in date. Please take into account that the Check-in date starts at 0.00 (local time).
Cancellations must be received 1 day prior to arrival. If cancelled later or in case of No-Show, the hotel will keep the first night (room & tax) as a penalty. Group Reservations of five (5) or more rooms require 72 hours (3 days before arrival) without penalty. No deposit will be charged. Shuttle from the airport to the hotel is free; shuttle from the hotel to the airport costs 10$.
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Cons: Web site says courtesy shuttle to jfk, but did not say it was free pick up but $10 return fee, also last shuttle is 18.00.