Pros: Great location
Cons: Breakfast staff member was rude. arrived down for breakfast at 6.55am and the waiter spoke to us with his back turned saying that it was 6.45am and would be open in 15 mins. raining heavy outside but chose to eat elsewhere
"The hotel was in an excellent location, the staff were friendly and helpful..."
Pros: The hotel was in an excellent location, the staff were friendly and helpful reception was warm inviting and bright and the room although small was clean.
Cons: View from room not good and also some lound noise from other guests during one of the nights in our 4 night stay.
4
AnonymousIsraelSpouse/partnerJanuary 2011
"Location is excellent"
Pros: Location is excellent
Cons: No heating in the bathroom. we froze in there.
4
AnonymousIrelandSpouse/partnerNovember 2010
"Excellent location, staff helpful"
Pros: Excellent location, staff helpful
Cons: Lift was very slow, no water or tea/ coffee facilties in room, room extremely small
5
AnonymousAustraliaJune 2010
"The size of the room was good"
Pros: The size of the room was good. free wifi in the lobby available. good service. great location.
Cons: Not applicable
4
Stephen SongUnited StatesIndividual travelerJune 2010
"Location was excellent"
Pros: Location was excellent. hotel staff was very helpful and pleasant.
Cons: Mildew smell from the shower curtain. room was extremely tiny for a double room with no closet. extra charge for internet access in the room.
5
AnonymousFinlandIndividual travelerMay 2010
"Excellent location to time square with many activities and metro stations"
Pros: Excellent location to time square with many activities and metro stations. very trendy party in every evening in the lobby bar, but didn't disdurb in 6th floor. the bed was super comfortable and it the room was a big flat tv screen.
4
AnonymousIrelandSpouse/partnerMarch 2010
"Great location"
Pros: Great location
Cons: Rooms very small
5
AnonymousAustraliaSpouse/partnerMarch 2010
"The hotel is in a great location near two subways and near times square -..."
Pros: The hotel is in a great location near two subways and near times square - close to all the action but not too close. we had a third floor room that was quiet contrary to some reviews. i thought the room was small but given the location, price and that we were out most of the time it was fine. the bed was super comfortable. the staff were very courteous and efficient. it was also handy to be able to use the internet and print docs free of charge in the 'business centre.
Cons: Only that they overcharged us $20 on the advertised room rate for one night. we were in a hurry when leaving so overlooked it at the time.
4
AnonymousUnited KingdomSpouse/partnerMarch 2010
"Excellent location"
Pros: Excellent location.rooms well serviced and clean.
Cons: Rooms rather small and noisy.airconditioning also noisy
4
AnonymousAustraliaSpouse/partnerJanuary 2010
"Fantastic location"
Pros: Fantastic location.
Cons: Poor service. staff unprofessional. rooms tiny. no tea/coffee facilities in the room (expected at the very least). plastic cups supplied rather than glass cups.
"That lobby! i could have spent the entire holiday in the lobby and the..."
Pros: That lobby! i could have spent the entire holiday in the lobby and the aspen lounge. (of course, i didn't.) the location was incredibly central, but the rooms were still quiet.
Cons: The rooms were average, not as special as you would expect given the decor at the entrance. the smoke alarm was directly above the pillow and flashed a very bright light every few minutes - v annoying for jetlagged travellers trying to nod off.
4
dukeUnited KingdomFamily with older childrenNovember 2009
"Excellent location nice and modern staff very helpful lovely bed"
Pros: Excellent location nice and modern staff very helpful lovely bed
Cons: Rooms far to smallcould just walk round the bed also the noisefrom air extraction externally noisey all night long
5
PhamUnited StatesSpouse/partnerNovember 2009
"It was very well decorated and the location was amazing"
Pros: It was very well decorated and the location was amazing. it wasn't directly on broadway (times square) so it wasn't as loud but it was 4-5 doors down to it so it was easy to get to.
Cons: My reservation wasn't in the system and it took 10 minutes to sort it out. the bathroom got stuck and i had to call 3 times to get someone to come and fix it. they gave me a continental breakfast which consisted of 1 croissant, 1 scone, or a danish.
5
AnonymousUnited StatesSpouse/partnerOctober 2009
3
AnonymousUnited StatesOctober 2009
"Nice lobby"
Pros: Nice lobby.
Cons: Leaky air conditioner. wireless access not working. slow responding staff. extremely small accommodations.
Offering 4-star accommodation within minutes walk of Times Square, New York City, Stay. Hotel is located at 47th Street and 7th Avenue in the very centre of Manhattan. The Theater District, Rockefeller Center, Fifth Avenue and Central Park all lie within easy walking distance. Contemporary, stylish and whimsical, this exclusive NYC hotel features 208 well-appointed guestrooms with custom-designed artwork and plenty of comforts. Hotel guests can take advantage of complimentary access at the New York Sports Club, or unwind with yoga, guided mediation and holistic body treatments at a luxury offsite Spa facility, The Chopra Center and Spa New York. Additional services and features at Stay. Hotel include room service, a business center, complimentary New York Times newspapers, concierge services, daily turndown service, dry cleaning and same-day laundry, complimentary overnight shoeshine, personal shopping and iPod digital audio players. Onsite restaurant Aspen serves progressive American cuisine to enjoy before heading to The Lounge at Aspen for unbeatable cocktails.Local taxes (14.75% Total Tax + $3.50 occupancy tax per room per night) are not included in the price.
The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cancellation policy:
Free cancellation: You can change or cancel this deal free of charge: up to 24 hours before your check-in date. Please take into account that the Check-in date starts at 0.00 (local time).
Free cancellation can be made up until 1 day before the check-in day. For cancellations made after this time a cancellation fee of 1 night will be charged. All times refer to the local time at the property. For no-show, 1 night will be charged.
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