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The GEM Hotel-SoHo, an Ascend Hotel Collection Member New York

   
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135 E Houston St, New York, NY, United States of America

  Fantastic, 4 401 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4
     
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3
William B New York August 2013 Easytobook.com traveller
 
 "GEM SoHo"
good location for my business needs / room ok but small desk light was broken AC is right next to desk so could not sit at desk and have AC on good place to hang your hat - but you are in NYC - you want to be out
4
Erla P New York Group of friends February 2013 Easytobook.com traveller
 
 "Well located and clean and comfortable hotel"
The concierge was very helpful and friendly. The room is not big but big enough and very clean and cosy. The hotel is very well located and very easy to sleep since there is not a noice in the neighbourhood. I will definately use it again.
3
Anonymous BELGIUM Spouse/partner March 2012 Easytobook.com traveller
 
 "Excellent service but much too noisy and"
Good part: Excellent service and good location. Very clean rooms and nice bubble Bad part: very small rooms and much too noisy during the night (from outside) Our room was located on the front of the hotel.
4
Dan Clifford United States Individual traveler December 2011 Easytobook.com traveller
 
 "Very friendly responsive staff"
Pros: Very friendly responsive staff
Cons: I wasn't given a receipt for the stay. i was told it would be emailed to me but i never received it.

also i was given a basement room. that should've been very clear in the reservation that i was being put in the basement.
4
Anonymous Finland Spouse/partner October 2011 Easytobook.com traveller
 
 "Very helpful staff, good location (close to shops, restaurants etc"
Pros: Very helpful staff, good location (close to shops, restaurants etc.), subway station nearby, very good value for money.
Cons: Rooms are small, but they all are in manhattan, so it was not really bothering me, since i was expecting it. only real negative thing was that they run out of towels one day and we didn't get new ones until 6pm even though we called to the reception. finally we had to go for a dinner without having a shower at all, which wasn't really nice after walking the whole day (our old towels were already picked up, so we couldn't use them either). they seemed to have a real issue with towels, since two other days it happened so that we got towels, but only for one person, not two (our reservation was for 2 persons). luckily we got more towels when we called to the reception and didn't have to wait more than 10min this time. despite of this towel episode everything was really great.
3
Anonymous United States Individual traveler August 2010 Easytobook.com traveller
 
 
5
Anonymous Taiwan Spouse/partner August 2010 Easytobook.com traveller
 
 "The room is clean and has convenient facilities"
Pros: The room is clean and has convenient facilities. free wifi. the hotel is near subway and a food supermarket. china town and little italy are within walking distance.
5
Sophie Dufouleur United Kingdom Group of friends June 2010 Easytobook.com traveller
 
 "Very good location, spotless, staff are very helpful and nice too"
Pros: Very good location, spotless, staff are very helpful and nice too
4
cunningham United States Individual traveler October 2009 Easytobook.com traveller
 
 "The location couldn't have been better for my needs in nyc"
Pros: The location couldn't have been better for my needs in nyc. having the subway and a whole foods market right across the street was wonderful. it was great having a frig and microwave in the room.......had the microwave worked, it would have been better!
Cons: The house-keeping left something to be desired. my room smelled strongly of mildew unless i kept the air conditioner on at all timmes. (the ac was necessary also because the room became very stuffy fast as it was small and the window could not be opened. one day my room was not made up at all, and a couple of other days it was done in the late afternoon. it looked like the vacuum was not passed on a regular basis, either
5
Bear Canada Individual traveler September 2009 Easytobook.com traveller
 
 "Location was superb"
Pros: Location was superb.
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The GEM Hotel-SoHo, an Ascend Hotel Collection Member New York
Fantastic, 4.0 5
Based on 401 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
Very good location, spotless, staff are very helpful and nice too

The 3-star The GEM Hotel-SoHo, an Ascend Hotel Collection Member achieves an ideal balance between value and service. A short distance away you find Little Italy, Washington Square as well as Canal Street. Union Square Park and Grammercy Park are both just a short walk away from here. Victorian Gardens is a short distance away from here. This accommodation is close to Agora Gallery and Soho Photo Gallery; a visit is time well spent.

The services offered by The GEM Hotel-SoHo, an Ascend Hotel Collection Member include a laundry service, a luggage storage and a dry cleaning/laundry service. You can choose between 45 rooms.

Air conditioning is one of the facilities offered in The GEM Hotel-SoHo, an Ascend Hotel Collection Member. Retrieve local information via free local calls from the rooms. Staying in a room here allows you to benefit from a housekeeping service. The whole world is at hand with wireless high-speed Internet access (complimentary). One of the standard facilities in the bathrooms is a designer toiletries set. This hotel's rooms feature a coffee/tea maker.

June 2010

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The GEM Hotel-SoHo, an Ascend Hotel Collection Member New York
135 E Houston St, New York, 10002, United States of America
The GEM Hotel-SoHo, an Ascend Hotel Collection Member New York
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The 3-star The GEM Hotel-SoHo, an Ascend Hotel Collection Member achieves an ideal balance between value and service. A short distance away you find Little Italy, Washington Square as well as Canal Street. Union Square Park and Grammercy Park are both just a short walk away from here. Victorian Gardens is a short distance away from here. This accommodation is close to Agora Gallery and Soho Photo Gallery; a visit is time well spent.

The services offered by The GEM Hotel-SoHo, an Ascend Hotel Collection Member include a laundry service, a luggage storage and a dry cleaning/laundry service. You can choose between 45 rooms.

Air conditioning is one of the facilities offered in The GEM Hotel-SoHo, an Ascend Hotel Collection Member. Retrieve local information via free local calls from the rooms. Staying in a room here allows you to benefit from a housekeeping service. The whole world is at hand with wireless high-speed Internet access (complimentary). One of the standard facilities in the bathrooms is a designer toiletries set. This hotel's rooms feature a coffee/tea maker.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
Rooms: 45
Services:
  • 24-hour front desk
  • Photocopy center
  • Dry cleaning/laundry service
  • Wake-up calls
  • Fax service
  • Shoe polishing service
  • Tourist information
  • Concierge
  • Luggage storage
  • Express check-in/out
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Air-conditioning
  • Multilingual staff
  • Entire property is non-smoking
  • ATM/Cash machine
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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