+31-20-5313300
The GEM Hotel-SoHo, an Ascend Hotel Collection Member New York
135 E Houston St, New York, United States of America
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Location
4.5
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Value
4
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Rooms
3.5
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Service
4
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Cleanliness
4
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Sleep quality
4
Cons: I wasn't given a receipt for the stay. i was told it would be emailed to me but i never received it.
also i was given a basement room. that should've been very clear in the reservation that i was being put in the basement.
Cons: Rooms are small, but they all are in manhattan, so it was not really bothering me, since i was expecting it. only real negative thing was that they run out of towels one day and we didn't get new ones until 6pm even though we called to the reception. finally we had to go for a dinner without having a shower at all, which wasn't really nice after walking the whole day (our old towels were already picked up, so we couldn't use them either). they seemed to have a real issue with towels, since two other days it happened so that we got towels, but only for one person, not two (our reservation was for 2 persons). luckily we got more towels when we called to the reception and didn't have to wait more than 10min this time. despite of this towel episode everything was really great.
Cons: The house-keeping left something to be desired. my room smelled strongly of mildew unless i kept the air conditioner on at all timmes. (the ac was necessary also because the room became very stuffy fast as it was small and the window could not be opened. one day my room was not made up at all, and a couple of other days it was done in the late afternoon. it looked like the vacuum was not passed on a regular basis, either
The services offered by The GEM Hotel-SoHo, an Ascend Hotel Collection Member include a concierge service, a shoe polishing service and an express check-in/out service. A business center is one feature that can help to accommodate business guests. Book one of the 45 rooms available.
The GEM Hotel-SoHo, an Ascend Hotel Collection Member has air conditioning. Calling locally is offered for free here. A daily housekeeping service is a convenient inclusion in each of the rooms here. Internet is provided via wireless high-speed Internet access (complimentary). One of the standard facilities in the bathrooms is a designer toiletries set. A Premium bedding set and a pillowtop mattress are part of the bedding facilities of this hotel.
Room types
Featuring a clean and modern design, this smoke-free guestroom offers 2 double beds with pillowtop mattresses and down pillows. The LCD TV comes with Showtime and pay movies. Stay in touch via complimentary wireless Internet access; unlimited local calls are also free. A clock radio with an iPod dock is bedside. The coffeemaker comes with Wolfgang Puck blends. Bottled water is complimentary. The bathroom includes bathrobes and Gilchrist & Soames amenities.
Room facilities
- Air-conditioning
- Bottled water
- Climate Control
- Clock Radio
- Coffee/tea maker
- Daily Housekeeping
- Designer Toiletries
- Direct-dial Telephone
- Flat-screen TV
- Free Local Calls
- Hairdryer
- Iron and ironing board
- Pillowtop Mattress
- Premium Bedding
- Premium Television Channels
- Safe
- Turndown service
- Wireless high-speed Internet access (complimentary)
- Work desk
Featuring a clean and modern design, this smoke-free guestroom offers 1 double bed with a pillowtop mattress and down pillows. The LCD TV comes with Showtime and pay movies. Stay in touch via complimentary wireless Internet access; unlimited local calls are also free. A clock radio with an iPod dock is bedside. The coffeemaker comes with Wolfgang Puck blends. Bottled water is complimentary. The bathroom includes bathrobes and Gilchrist & Soames amenities.
Room facilities
- Air-conditioning
- Bottled water
- Climate Control
- Clock Radio
- Coffee/tea maker
- Daily Housekeeping
- Designer Toiletries
- Direct-dial Telephone
- Flat-screen TV
- Free Local Calls
- Hairdryer
- Iron and ironing board
- Pillowtop Mattress
- Premium Bedding
- Premium Television Channels
- Safe
- Turndown service
- Wireless high-speed Internet access (complimentary)
- Work desk
Featuring a clean and modern design, this smoke-free guestroom offers 1 queen bed with a pillowtop mattress and down pillows. The LCD TV comes with Showtime and pay movies. Stay in touch via complimentary wireless Internet access; unlimited local calls are also free. A clock radio with an iPod dock is bedside. The coffeemaker comes with Wolfgang Puck blends. Bottled water is complimentary. The bathroom includes bathrobes and Gilchrist & Soames amenities.
Room facilities
- Air-conditioning
- Bottled water
- Climate Control
- Clock Radio
- Coffee/tea maker
- Daily Housekeeping
- Designer Toiletries
- Direct-dial Telephone
- Flat-screen TV
- Free Local Calls
- Hairdryer
- Iron and ironing board
- Pillowtop Mattress
- Premium Bedding
- Premium Television Channels
- Safe
- Turndown service
- Wireless high-speed Internet access (complimentary)
- Work desk
2 double beds. Pillowtop mattress. Premium bedding. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Television Internet access (complimentary). Flat-panel television. Cable/satellite television channels. Premium television channel(s). Direct-dial phone. Fax machine. Free local calls. Clock radio. Complimentary bottled water. Coffee/tea maker. Designer toiletries. Hair dryer. Iron/ironing board. Turndown service. Air conditioning. Climate control. Daily housekeeping. Non-smoking only.
Room facilities
- Air-conditioning
- Bottled water
- Climate Control
- Clock Radio
- Coffee/tea maker
- Daily Housekeeping
- Designer Toiletries
- Direct-dial Telephone
- Flat-screen TV
- Free Local Calls
- Hairdryer
- Iron and ironing board
- Pillowtop Mattress
- Premium Bedding
- Premium Television Channels
- Safe
- Turndown service
- Wireless high-speed Internet access (complimentary)
- Work desk
One Double Bed
orOne Queen Bed For a good night's sleep, settle onto the pillowtop bed with premium bedding. Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include designer toiletries and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Room facilities
- Air-conditioning
- Bottled water
- Climate Control
- Clock Radio
- Coffee/tea maker
- Daily Housekeeping
- Designer Toiletries
- Direct-dial Telephone
- Flat-screen TV
- Free Local Calls
- Hairdryer
- Iron and ironing board
- Pillowtop Mattress
- Premium Bedding
- Premium Television Channels
- Safe
- Turndown service
- Wireless high-speed Internet access (complimentary)
- Work desk
Hotel policies & services
| Check-in: | From 15:00 Check-out: Until 11:00 |
| Internet: | Wired Internet, Wi-Fi Internet connection, Wireless high-speed Internet access (complimentary) |
| Parking: | Parking Nearby, Parking Nearby (surcharge) |
| Rooms: | 45 |
| Services: |
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| General facilities: |
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| Business facilities: |
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