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The New York Helmsley Hotel

 
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212 E 42nd St, New York, NY, United States of America

  Fantastic, 4 1509 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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5
gordon cox United States Individual traveler September 2011 Easytobook.com traveller
 
 "There were some problems with the original room but the staff upgraded me..."
Pros: There were some problems with the original room but the staff upgraded me to a very nice room and were very accommodating.
Cons: The hotel now charges for the internet which used to be complementary.
4
mordechay ZATS Israel Individual traveler August 2011 Easytobook.com traveller
 
 
Cons: The sink in the bath was not cleen twise diuring the 6 night staing
5
Bruce Taylor United States Spouse/partner July 2011 Easytobook.com traveller
 
 "This was an excellent location for our trip"
Pros: This was an excellent location for our trip. the staff was extremely professional and helpful in every way. the room was ready upon our arrival. it was a great value. we would definitely stay there again.
4
Anonymous United States Individual traveler June 2011 Easytobook.com traveller
 
 "Front desk staff was very friendly"
Pros: Front desk staff was very friendly.
Cons: The carpet in the guest room was filthy. did not even want to walk on the carpet because of how dirty it was.
4
Anonymous United States Individual traveler June 2011 Easytobook.com traveller
 
 "Frequent guest --- generally a good expeience"
Pros: Frequent guest --- generally a good expeience
Cons: No
4
Anonymous United States Family with older children June 2011 Easytobook.com traveller
 
 
4
Pedro Baram Mexico Spouse/partner June 2011 Easytobook.com traveller
 
 
4
Revital Ron Israel Individual traveler June 2011 Easytobook.com traveller
 
 
4
Anonymous United States Individual traveler May 2011 Easytobook.com traveller
 
 
4
Sheila Lipkin United States Spouse/partner May 2011 Easytobook.com traveller
 
 
5
Anonymous United States Individual traveler March 2011 Easytobook.com traveller
 
 "The helmsley was a great hotel"
Pros: The helmsley was a great hotel. i will definitely stay there again!
3
Cheryl Markham Australia Family with older children March 2011 Easytobook.com traveller
 
 
3
Mark Green United Kingdom Family with older children January 2011 Easytobook.com traveller
 
 "One receptionist, marie, was quite helpful one day"
Pros: One receptionist, marie, was quite helpful one day. doormen quite welcoming.
Cons: 1st night toilet was broken, was fixed then was broken again.
hairdryer literally blew up
came back at 15:00 one day to find room not made up.
took an hoour while we were left sitting in a corridor.
remote broke twice.
receptionist attitude was curt and they just offered $100 off one night. as bill was worth over $3,400 dollars this was derisory.
not a 4 star experience in any way.
5
Anonymous United Kingdom Family with kids December 2010 Easytobook.com traveller
 
 "Staff so friendly, nothing was too much trouble"
Pros: Staff so friendly, nothing was too much trouble. concierge was very helpful. rooms good size and cleaned with fresh towels and linens everyday.
4
Anonymous United States Spouse/partner December 2010 Easytobook.com traveller
 
 "The only positive experiance about the helmsley hotel was the location"
Pros: The only positive experiance about the helmsley hotel was the location.
Cons: The staff at the new york helmsley is awful. the concierge had no knowledgable information on great restaurants. the night we went to the theater, she recommended a bar and grill to eat at before. huh?? also, i left a shirt in the room after check out and when i called (same day) to retrieve it, the security desk said it hadn't been turned in. i asked if someone could go up to the room and check and his response was that they sold the room for the night and to call back in the morning. when i called in the morning the security desk said the room was empty and went upstairs and found my shirt. i have never felt so disrespected by a hotel staff member in my life. i would suggest to anyone that has any experiance traveling to not stay here. you will certainly regret it.
5
Anonymous United States Family with kids December 2010 Easytobook.com traveller
 
 
4
Anonymous United States Individual traveler December 2010 Easytobook.com traveller
 
 "The check in/check out staff were very good; the restaurant wait staff were..."
Pros: The check in/check out staff were very good; the restaurant wait staff were excellent.
Cons: Door security system didn't work and we had to move to another room after one night. however, the security staff jumped on the problem right away trying to resolve the problem which was positive.
3
Anonymous United States November 2010 Easytobook.com traveller
 
 
4
Anonymous United Kingdom Individual traveler November 2010 Easytobook.com traveller
 
 
4
Anonymous United States Spouse/partner November 2010 Easytobook.com traveller
 
 
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The New York Helmsley Hotel
Fantastic, 4.0 5
Based on 1509 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.0
From $ 170
There were some problems with the original room but the staff upgraded me...

The 3-star The New York Helmsley Hotel achieves an ideal balance between value and service. In addition to Radio City Music Hall, you can enjoy convenient access to Scandinavia House from this location. Public transport connections are plentiful, thanks to the nearby Grand Central Terminal. Three landmarks close by this hotel are Murray Hill, Chrysler Building and United Nations New York. You may enjoy a visit to Victorian Gardens, which isn't hard to reach.





September 2011

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The New York Helmsley Hotel
212 E 42nd St, New York, 10017, United States of America
The New York Helmsley Hotel
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The 3-star The New York Helmsley Hotel achieves an ideal balance between value and service.

In addition to Radio City Music Hall, you can enjoy convenient access to Scandinavia House from this location. Public transport connections are plentiful, thanks to the nearby Grand Central Terminal. Three landmarks close by this hotel are Murray Hill, Chrysler Building and United Nations New York. You may enjoy a visit to Victorian Gardens, which isn't hard to reach.




Hotel policies & services
Check-in: From 16:00
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