marin petraGermanyFamily with older childrenOctober 2009
"Staff nice and helpful"
Pros: Staff nice and helpful. good location.
Cons: The room was very very small, dirty and badly smelt. toilet was small and lack of light so very dangerous. no hot water in rrom wasnt informed at check there was a problem with water pressure totally unacceptable. no electric shower,room very warm, hard to manage with bags and children. also tv only had two channels was informed there was problem with tv on checking out no offer of a goodwill gesture or reduction on bill will not stay there again
With a 3-star rating, Hanoi Capital Hotel can make you feel special. From here you can choose to visit Tay Ho Pagoda or Hoa Lo Prison, which are both accessible on foot. A good photo opportunity, Hoan Kiem Lake, Old Quarter and Huc Bridge are nearby. It is almost strange not to pay a visit to Saint Joseph’s Cathedral when you stay here. It is 0.5 km (0.3 miles) away and guarantees some nice pictures.
At Hanoi Capital Hotel, breakfast is free for guests. Many facilities for common use are offered here, for example a restaurant, a bar/lounge and a BBQ/picnic area. Convenient services abound at this accommodation; a doctor on call, the possibility for cell phone rental and a wedding service, for example. When you stay in Hanoi for business purposes, a positive notion is that there is a conference space available for your use. The 27 rooms are appointed with all facilities you need during your stay in Hanoi.
There is air conditioning in Hanoi Capital Hotel. The telephone in the room can be used to make local calls at no extra cost. Many services are part of the rooms here, such as a wake-up service and a daily housekeeping service. Stay connected: dial-up Internet access is available here. A magnifying mirror, a complimentary toiletries set and a shower/bath combination can all be pleasing inclusions in the bathrooms of this property. Flexible catering options are complemented by the inclusion of a refrigerator, a coffee/tea maker and cookware in rooms with a kitchen.
One Double BedTwo Single Beds 30 square meters . Windows open to view of the city . Desk. Flat-panel television with cable channels. Complimentary wired and wireless Internet access . In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Slippers. Soundproofing and welcome amenities. Air conditioning.
Room facilities
Air-conditioning
Baby cot
Bottled water
Cable Television
Coffee/tea maker
Complimentary Toiletries
Daily Housekeeping
Dial-up Internet Access
Direct-dial Telephone
Extra Towels/Bedding
Flat-screen TV
Free Internet Access
Hairdryer
High-speed Internet Access
Magnifying mirror
Minibar
Opening Window
Private Bathroom
Refrigerator
Safe
Shower/Bath Combination
Slippers
Soundproof room
Turndown service
Wake-up calls
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless Internet Access
Wireless high-speed Internet access (complimentary)
One Double and Two Single Beds 40 square meters . Desk. Flat-panel television with cable channels. Complimentary wired and wireless Internet access . In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Slippers. Soundproofing and welcome amenities. Air conditioning.
Room facilities
Air-conditioning
Baby cot
Bottled water
Cable Television
Coffee/tea maker
Complimentary Toiletries
Daily Housekeeping
Dial-up Internet Access
Direct-dial Telephone
Extra Towels/Bedding
Flat-screen TV
Free Internet Access
Hairdryer
High-speed Internet Access
Magnifying mirror
Minibar
Opening Window
Private Bathroom
Refrigerator
Safe
Shower/Bath Combination
Slippers
Soundproof room
Turndown service
Wake-up calls
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless Internet Access
Wireless high-speed Internet access (complimentary)
One Double BedTwo Twin Beds 20 square meters . Desk. Flat-panel television with cable channels. Complimentary wired and wireless Internet access . In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Slippers. Soundproofing and welcome amenities. Air conditioning.
Room facilities
Air-conditioning
Baby cot
Bottled water
Cable Television
Coffee/tea maker
Complimentary Toiletries
Daily Housekeeping
Dial-up Internet Access
Direct-dial Telephone
Extra Towels/Bedding
Flat-screen TV
Free Internet Access
Hairdryer
High-speed Internet Access
Magnifying mirror
Minibar
Opening Window
Private Bathroom
Refrigerator
Safe
Shower/Bath Combination
Slippers
Soundproof room
Turndown service
Wake-up calls
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless Internet Access
Wireless high-speed Internet access (complimentary)
Work desk
Hotel policies & services
Check-in:
From 14:00 Check-out: Until 12:00
Internet:
Wireless high-speed Internet access (complimentary), Free wired Internet
Parking:
Parking Nearby, Parking Nearby (surcharge)
Shuttle service:
Airport Transportation (surcharge)
Rooms:
25
Services:
24-hour front desk
24-hour room service
24-hour security
Car rental desk
Doctor on call
Translation services
Dry cleaning/laundry service
Concierge
Shoe polishing service
Tourist information
Cell Phone Rental
Tours/ticket Assistance
General facilities:
Elevator
Air-conditioning
Safe at front desk
Newspapers
TV in the Lobby
Coffee in the Lobby
Complimentary Breakfast
Extra common areas:
Restaurant
Food & beverage:
A complimentary breakfast is served each morning in the restaurant.
Onsite restaurant - This restaurant serves breakfast only.
24-hour room service is available.
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Cons: The room was very very small, dirty and badly smelt. toilet was small and lack of light so very dangerous. no hot water in rrom wasnt informed at check there was a problem with water pressure totally unacceptable. no electric shower,room very warm, hard to manage with bags and children. also tv only had two channels was informed there was problem with tv on checking out no offer of a goodwill gesture or reduction on bill will not stay there again