Pros: Very kind and helpful staff. we'll book this hotel again and recommend it to our friends.
Cons: Nothing
3
AnonymousUnited KingdomFamily with older childrenOctober 2009
"Nothing"
Pros: Nothing
Cons: Only dodgy hotel we experienced in 10 days holiday in vietnam. also known as luxor hotel hanoi. didn't think much of the room - smelled damp and well worn furniture but it was pouring with rain and we didn't know the area so decided to stay. damp smell turned out to be coming from bathroom which had constantly leaking water from plumbing. combined with interesting wiring looked like electrocution material. decided to go out for afternoon walk and returned to find the bathroom and towels in our locked room had been used - so much for the security of our gear in the room. begrudgingly provided with clean towels by one of many young local males sleeping in the corridors outside our room and in reception. awoken during night by loud noise outside room which was obviously staff party - continued into the wee hours. next day moved to the jasmine hotel, a far superior hotel at the same price. thought about free breakfast at luxor hotel hanoi but dining area dirty and untidy so thought better of it - couldn't wait to get out of the place . really can't say anything positive about this hotel - the service was poor, the location is on the edge of the old quarter and the building and furniture was tired and run down. keep away from this hotel.
4
AnonymousAustraliaAugust 2009
"The front desk staff were excellent, they could not have been better if..."
Pros: The front desk staff were excellent, they could not have been better if they worked for a five star hotel.
Providing an excellent level of accommodation, Hanoi Luxor Hotel has 3 stars. It's easy to reach attractions such as Hoan Kiem Lake and Tay Ho Pagoda from here, as they are within walking distance. Museum of Revolution and Hoa Lo Prison, both a short walk away, provide a fascinating experience.
A restaurant, a BBQ/picnic area and a smoking area are a handful of the common facilities you can access when staying in Hanoi Luxor Hotel. Consume your breakfast here for free: all guests get the breakfast of the day for free. The hotel has options that contribute to your wellbeing, such as a spa/wellness center and a spa tub. A gift shop is one of the shops. Convenient services abound at this accommodation; a dry cleaning/laundry service, a late check-out option and a free reception service, for example. If you prefer, you can book one of the 6 suites instead of a standard room. You have the possibility to book a room that is adjusted for wheelchair accessibility. Pick one of the 45 rooms offered. A paid airport shuttle bus, a pick-up service from the train station and a paid cruise terminal shuttle bus are also offered here.
Hanoi Luxor Hotel has climate control. From the rooms here you can make free local calls. Guests of this accommodation can use free dial-up Internet access. The presence of a DVD/VCR player and an alarm clock in the rooms are an added bonus. In the bathrooms you can find a bidet, a bathroom amenities set and a handheld showerhead. A Premium bedding set and a Sleep Number comfort mattress are provided for the beds.
One Double BedTwo Single Beds Select Comfort mattress with premium bedding including cotton linens, down duvet, and down blanket. Balcony. Desk. iPod docking station . 32-inch plasma television with premium cable channels, free movie channels, and DVD player. Complimentary wired and wireless Internet access . Free local calls. Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom includes shower/tub combination with handheld showerhead. Bath amenities include hair dryer, designer toiletries, and bidet. Bathrobes and slippers. Air conditioning. Crib (infant bed) available.
Room facilities
'Sleep Number' Comfort Mattress
Air-conditioning
Balcony
Bathroom amenities
Bidet
Blackout Drapes/Curtains
Blender
Bottled water
CD player
Cable Television
Coffee/tea maker
Complimentary Newspaper
DVD/VCR player
Daily Housekeeping
Designer Toiletries
ESPN (US Sports Television)
Electronic key card
Free Dial-up Internet Access
Free Local Calls
Free Movie Channels
HBO
Hairdryer
Handheld Showerhead
High-Definition Television
Individually Decorated
Individually Furnished
Iron and ironing board - upon request
Magnifying mirror
Massage services
Opening Window
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Refrigerator
Roll-away beds
Safe
Shower/Bath Combination
Slippers
Soundproof room
Telephone
Telephone in bathroom
Trouser press
Voicemail
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless high-speed Internet access (complimentary)
One Double BedTwo Single Beds Select Comfort mattress with premium bedding including cotton linens, down duvet, and down blanket. Balcony. Desk. iPod docking station . 32-inch plasma television with premium cable channels, free movie channels, and DVD player. Complimentary wired and wireless Internet access . Free local calls. Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom includes shower/tub combination with handheld showerhead. Bath amenities include hair dryer, designer toiletries, and bidet. Bathrobes and slippers. Air conditioning.
Room facilities
'Sleep Number' Comfort Mattress
Air-conditioning
Balcony
Bathroom amenities
Bidet
Blackout Drapes/Curtains
Blender
Bottled water
CD player
Cable Television
Coffee/tea maker
Complimentary Newspaper
DVD/VCR player
Daily Housekeeping
Designer Toiletries
ESPN (US Sports Television)
Electronic key card
Free Dial-up Internet Access
Free Local Calls
Free Movie Channels
HBO
Hairdryer
Handheld Showerhead
High-Definition Television
Individually Decorated
Individually Furnished
Iron and ironing board - upon request
Magnifying mirror
Massage services
Opening Window
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Refrigerator
Roll-away beds
Safe
Shower/Bath Combination
Slippers
Soundproof room
Telephone
Telephone in bathroom
Trouser press
Voicemail
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless high-speed Internet access (complimentary)
One Double Bed Select Comfort mattress with premium bedding including cotton linens, down duvet, and down blanket. Balcony. Desk. iPod docking station . 32-inch plasma television with premium cable channels, free movie channels, and DVD player. Complimentary wired and wireless Internet access . Free local calls. Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom includes shower/tub combination with handheld showerhead. Bath amenities include hair dryer, designer toiletries, and bidet. Bathrobes and slippers. Air conditioning.
Room facilities
'Sleep Number' Comfort Mattress
Air-conditioning
Balcony
Bathroom amenities
Bidet
Blackout Drapes/Curtains
Blender
Bottled water
CD player
Cable Television
Coffee/tea maker
Complimentary Newspaper
DVD/VCR player
Daily Housekeeping
Designer Toiletries
ESPN (US Sports Television)
Electronic key card
Free Dial-up Internet Access
Free Local Calls
Free Movie Channels
HBO
Hairdryer
Handheld Showerhead
High-Definition Television
Individually Decorated
Individually Furnished
Iron and ironing board - upon request
Magnifying mirror
Massage services
Opening Window
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Refrigerator
Roll-away beds
Safe
Shower/Bath Combination
Slippers
Soundproof room
Telephone
Telephone in bathroom
Trouser press
Voicemail
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless high-speed Internet access (complimentary)
One King BedOne Single Bed Select Comfort mattress with premium bedding including cotton linens, down duvet, and down blanket. Balcony. Desk. iPod docking station . 32-inch plasma television with premium cable channels, free movie channels, and DVD player. Complimentary wired and wireless Internet access . Free local calls. Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom includes shower/tub combination with handheld showerhead. Bath amenities include hair dryer, designer toiletries, and bidet. Bathrobes and slippers. Air conditioning.
Room facilities
'Sleep Number' Comfort Mattress
Air-conditioning
Balcony
Bathroom amenities
Bidet
Blackout Drapes/Curtains
Blender
Bottled water
CD player
Cable Television
Coffee/tea maker
Complimentary Newspaper
DVD/VCR player
Daily Housekeeping
Designer Toiletries
ESPN (US Sports Television)
Electronic key card
Free Dial-up Internet Access
Free Local Calls
Free Movie Channels
HBO
Hairdryer
Handheld Showerhead
High-Definition Television
Individually Decorated
Individually Furnished
Iron and ironing board - upon request
Magnifying mirror
Massage services
Opening Window
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Refrigerator
Roll-away beds
Safe
Shower/Bath Combination
Slippers
Soundproof room
Telephone
Telephone in bathroom
Trouser press
Voicemail
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless high-speed Internet access (complimentary)
One King BedTwo Single Beds Select Comfort mattress with premium bedding including cotton linens, down duvet, and down blanket. 45 square meters . Balcony with view of the city . Desk. iPod docking station . 32-inch plasma television with premium cable channels, free movie channels, and DVD player. Complimentary wired and wireless Internet access . Free local calls. Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom includes shower/tub combination with jetted bathtub and handheld showerhead. Bath amenities include hair dryer, designer toiletries, and bidet. Bathrobes and slippers. Air conditioning.
Room facilities
'Sleep Number' Comfort Mattress
Air-conditioning
Balcony
Bathroom amenities
Bidet
Blackout Drapes/Curtains
Blender
Bottled water
CD player
Cable Television
Coffee/tea maker
Complimentary Newspaper
DVD/VCR player
Daily Housekeeping
Designer Toiletries
ESPN (US Sports Television)
Electronic key card
Free Dial-up Internet Access
Free Local Calls
Free Movie Channels
HBO
Hairdryer
Handheld Showerhead
High-Definition Television
Individually Decorated
Individually Furnished
Iron and ironing board - upon request
Magnifying mirror
Massage services
Opening Window
Plasma Television
Premium Bedding
Premium Television Channels
Private Bathroom
Refrigerator
Roll-away beds
Safe
Shower/Bath Combination
Slippers
Soundproof room
Telephone
Telephone in bathroom
Trouser press
Voicemail
Welcome Amenities
Wired high-speed Internet access (complimentary)
Wireless high-speed Internet access (complimentary)
Work desk
iPod docking station
Hotel policies & services
Check-in:
From 14:00 Check-out: Until 12:00
Internet:
Wireless high-speed Internet access (complimentary), Free wired Internet
Parking:
Parking (free), Paid Valet Parking
Shuttle service:
Airport Transportation (surcharge), Pick-up Service from Train Station, Paid Cruise Terminal Shuttle, Paid Shopping Centre Shuttle
Rooms:
45
Services:
Room Service
24-hour front desk
24-hour room service
24-hour security
Baby-sitting
Car rental desk
Doctor on call
Translation services
Dry cleaning/laundry service
Limousine service
Concierge
Shoe polishing service
Tourist information
Bell boy
Late check-out
Express check-in/out
Cell Phone Rental
Computer Rental
Technology Helpdesk
Creche (Nursery)
Tours/ticket Assistance
Free Reception Services
General facilities:
Elevator
Air-conditioning
Atm/cash machine
Multilingual staff
Safe at front desk
Wheelchair Accessible
Multiple Small Meeting Rooms
Newspapers
Microwave in the Lobby
Complimentary Breakfast
Doorman/doorwoman
Extra common areas:
Restaurant
Bar/lounge
Smoking area
Business facilities:
Conference Facilities
Business center
Secretarial service
Activities:
Discounted Use of nearby Fitness Center
Wellness facilities:
Hairdresser
Spa/wellness center
Spa Tub
Shops:
Gift shop
Shops
Food & beverage:
Hanoi Luxor Hotel has a restaurant serving breakfast, lunch, and dinner. A complimentary buffet breakfast and reception are offered to guests. 24-hour room service is available.
Customers who viewed "Hanoi Luxor Hotel" also viewed:
Our travel experts pick the best deals for you. By entering your email address you will receive a link; by clicking this link you are added to our mailing list.
You will receive unique and inspiring offers roughly once a week.
Congratulations! From now on you will get special deals from us. We sent you a test mail to verify your e-mail address.
Please provide this reference number to our customer service center representative on request, so we can help you better
Cons: Nothing