Omega Hotel Hanoi
The Omega Hotel is centrally located in the heart of Hanoi old quarter, a short walk from shopping venues and the Hoan Kiem Lake.The Omega Hotel offers 24 rooms which are well appointed and equipped with the most modern amenities offering a comfortable and warm environment.Experienced and energetic staff provides quality service and makes you feel at home away from your home.we would like to warn you of a popular cheating at some airports which might happen to foreign visitors come to Vietnam or any other countries. Some cheaters and imposters often call themselves taxi-drivers and try to take you to another hotel, not the one you have booked in your plan for commission. In order to avoid being cheated by them, please let us know your flight number and arrival time, so that we can arrange our driver to come and pick you up at the airport with you name card. Otherwise, you can also transfer yourself by taking a taxi at the airport but remember, only pay when the taxi-driver drops you at the right hotel. If anything happens, please contact us: 0084904311493 "For the best tour, high quality service with guarantee and 100% refund for any poor quality service. Please contact our tour operator at the hotel front desk, it's quick and easy!"
TOO, Malaysia April 2009
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Omega Hotel Hanoi
- Cancellation Policy:
- Free Cancellation: You can change or cancel this deal free of charge: up to 24 hours before your Check-in date. Please take into account that the Check-in date starts at 0.00 (local time).
If cancellation is done less than 1 day prior to arrival we will charge the guest for the first night.
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Reviews on Omega Hotel Hanoi
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Cons: 2. after booking we contacted with hotel to arrange the pick-up from the airport and they agreed to arrange it for free because we booked to stay for 4 nights and use their trips. however, when we arrive ( 11.00p.m) there was no one there waiting for us. we were really worried and disapointed to wait there for half an hour more they still not yet come. then my friend called to hotel, a lady’voice picked up phone to say apologiest that they forget it and suggested to take taxi. check-in at the hotel was slow due to the lack of staff on the reception desk. the staff were not very welcoming and they seemed to be sleepy. the decoration of the rooms was poor and the bathroom reminded me of student accomodation. the room was very old. the phone, the shower, the toilet. the bed and pillows are hard. they could put more effort, to make the room more modern. the toilet doesnt flush as good. i did find the shower dangerous. check-out after 4 days and we are surprised that we were charged 15 usd for the pick-up. we complained to the man called hotel manager but he was rude to say that they did not pick us up so we had to pay the the taxi... crazy service. never stay at this hotel.
the hotel is antique, and it is suitable for those travellers who love to experience staying in a ancient building.
Cons: The website information is imprecise, whereby website indicated free drinks is included in the package, but we never received any complimentary drinks.and, the photo displayed on their website is different with what you see in the hotel. also, the toilet is stink although they clean it everyday. the cockroach is crawling on the floor for the whole night.
be careful when you inquire about the tour package, as they imposed distinct price for the same tour on the different days.
