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Hanoi Ciao Hotel


No.8 Tho Xuong Lane Au Trieu Street, Hoan Kiem District, Hanoi, Vietnam

Fantastic, 4.0
Based on 355 Guest reviews
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Hanoi Ciao Hotel enjoys a 3-star rating.

This is a great location for walking to landmarks such as Huc Bridge, Old Quarter and Hoan Kiem Lake. Famous landmarks, such as Saint Joseph’s Cathedral, are in this vicinity. Of particular interest for museum enthusiasts are Hoa Lo Prison and Museum of Revolution. Recommended: A visit to Hanoi's famous nearby monument Le Loi Statue.

Breakfast is available at no extra cost if you stay at Hanoi Ciao Hotel. Extra areas here make your stay more convenient; for example you can find a restaurant here. A dry cleaning/laundry service and a bell boy service are available, along with other welcome amenities. This property accommodates business professionals with a secretarial service. There are 32 rooms to choose from. A paid airport shuttle bus here makes transportation a non-issue.

Air conditioned rooms make you feel comfortable during your stay at Hanoi Ciao Hotel, whatever the weather outside is. High-speed Internet access is one of the Internet options here. In addition to a bath, bathrooms come with a complimentary toiletries set and a shower/bath combination. Rooms offer a city view or a lake view. There are rooms here that have a refrigerator and a coffee/tea maker.

Room types Back to top
Reviews Back to top
Fantastic, 4
355 Guest reviews
  • Location 4.5
  • Value 4
  • Rooms 4
  • Service 4
  • Cleanliness 4
  • Sleep quality 4
Gorgeer Viet Nam Group of friends Easytobook traveller
 "Location was good and nothing else"
Pros: Location was good and nothing else
Cons: Front staff was extremely unfriendly, unprofessional & rude to guests.our room was on the 6th floor. it was very small, dirty and badly smelt. it rained hard one afternoon. rain water came thru the windows and was all over the floor beneath. my two suitcases were wet and there was a big puddle of water coming in below the clothes dresser. front desk was called. all they did was bringing in some towels to put on the floor. that was the end of it. the front desk was giving my guest a hard time about visiting our room. this hotel was not recommended.....
Anonymous Japan Group of friends Easytobook traveller
 "Good staff as they were so helpful and friendly"
Pros: Good staff as they were so helpful and friendly
Cons: We were very disapointed with the room. it was very small, dirty, hot and the ventilation on the bathroom did not work and made very much noise. the lift was not working and we had to use a service lift and there was no one to help with the cases and it didn't go to the breackfast room which ment i had to struggle down stairs and had grt difficulty coming up the stairs again. breakfast was so poor with 2 slices of toasts, butter and jam. internet did not work and there was no wireless in the hotel. no recommend thsi hotel at any price.
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Hotel policies & services Back to top
 Check-in: From 13:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets are not allowed.
Rooms: 32
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Tours/ticket Assistance
  • Wake-up calls
  • Bell boy
General facilities:
  • Elevator
  • Safe at front desk
  • TV in the Lobby
  • Coffee in the Lobby
  • Complimentary Breakfast
  • Currency exchange
  • Minibar
  • Telephone
  • Air-conditioning
  • Access for disabled
  • Airport shuttle
Extra common areas:
  • Restaurant
Business facilities:
  • Secretarial service
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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