Viennese Due B & B Roma    

I stayed in this hotel due to some recommendations which I read online. I was very very pleased with the stay as my wife and I had easy access to most of the tourist attractions, easy access to wifi in the room, super friendly staff once you get to know them and I should say, the Italians are really very polite and humble people. We will come back to stay here without doubt!!!

It's ok, but I was disillusioned by the price on booking.com, it goes up about $15 by the time you add taxes on the site and city taxes ($2 euros/ person). Looks a lil shady, but was clean-enough. Breakfast is just a croissant and a drink. I wouldn't stay here longterm... just a lay your head and go type of place. 5% additional charge to use credit card, fyi.

We were comfortable at this B&B. Disappointed that the room was not ready for check-in at 7:00 am (as the website indicated)

Good location but looks like a dungeon at 1st glance rooms not to bad but no space to unpack bathroom was a dump smelt like crap don't spend your money here you will be very dissapointed we was a family of 10 took 2 family rooms the breakfast was 1 croissant & a coffee at a nearby cafe they got into an argument with us by giving us 7 croissants & saying they give us 10 calling us liers nearly rnded up physical really rude Chinese staff at cafe made to feel like they was doing us a favour never been treated so badly anywere on our holidays absolutely ruined it for us cost us almost 400 euros for 2 nights in family room the size no more than 10ft by 10ft

After an arduous trudge up 4 flights of narrow steps we were introduced into a tiny room which smelled of cigarettes and had bits of ? on the bedspreads. We decided not to stay but the manager talked us into another room. I double checked that the safe worked before putting things in it then we went off. Upon our return not only was our door wide open but one of my bags had open zips (I never leave them open) and then when I tried to open the safe it wouldn't work! I spoke to the manager who fiddled with the safe, then said "Broken" and dashed out. When I tried again it opened, I retrieved our stuff then left, having to first pay for the nights accommodation without actually staying. Found somewhere much better for a fraction more money.

Firstly I have to say that the hotel is not directly on Via Marsala but in a side street just off it. The location is however good, easy to find and ideal if you are arriving by train or by bus from the airport, just a 2 minute walk across the street. Hotel is really an apartment with about 8 rooms up on the 4th floor in a building which hosts about 6 other "hotels" like this. Small lift, just big enough for 2 people with a case each will take you up .I arrived early on the first day and when i got there the room was not quite ready, i was however given the opportunity to put my bag into the room and get changed/ freshen up and check in and get my keys. The room was big enough for 2 people, big double bed, TV up on the wall, laptop, little bathroom and quite a big entrance area with wardrobe and luggage storage. The time you will spend in the room is probably minimal anyway so good enough. Our room was facing inwards so was pretty quiet at night too even with the window open. You will probably hear the people in the room next to you more , walls seem pretty thin. but again not a big issue. Rooms have a ceiling fan and air con which is good in the summer. You don't get to see the staff much, there was a guy when i checked in and throughout our stay I only saw the owner, Lina I think, most mornings or in the evening making the complimentary tea for the guests. For your breakfast you will get a voucher for a pastry and coffee in a little cafe ownstairs .Pastries are fresh and coffee is okay to start your morning. The rooms are cleaned daily and towels are refreshed. Checking out was easy enough, I paid the night before leaving as my friend stayed an extra night. They mentioned i had to pay with tax but I was able to show them my confirmation from "Easytobook" which had included the tax in the total and all was okay. They do mention on some websites that they will charge you an extra 5% for paying by credit card, none of this was mentioned however when I paid and I was not charged more then I should have been. The € 2.00 per person per day city tax (?) can be paid in cash when you leave. Overall we enjoyed our stay. Rooms felt a bit pricey for what they are but I guess Rome in high season is pretty expensive. Would definitely stay there again if in Rome and recommend to others.

Room no 5. Nothing works in the room.computer, wi fiHot water, Service of Manager and front office lady is hopeless.Difficult to read the tiny name board of the hotelIn the first day night and wasted time on the Street waiting for the intercom to be answered

I won't choose to stay here again. The hotel was very hard to find. I booked for two nights and explained in the booking that I wouldn't arrive until next morning from Australia but booked for two nights so I could check in immediately upon arrival. I arrived and my room was not available. They did however allow me to check in after 12 and only charged me one night. The sttaff were friendly. The room was tiny, although clean. There was warm water when i checked in but no hot water in the morning - at least none after running the shower for nearly 10 minutes! The breakfast was included from a nearby cafe - coffee and pastry only, but good coffee.

Most of the stay was ok but wasnt happy that we were woken at 7 o'clock in the morning by plates clashing and people eating breakfast. Our room was located just outside the dining area. However the staff were very polite.

Pros: Staff was very kind and helpful. rooms were clean.
Cons: Rooms far too small. air conditioning very poor. no hand towels or face cloths. beds of poor quality. hotel rooms are in different buildings...the address that we gave for our airport shuttle pick up wasnt where our room ended up being and we almost missed the shuttle.

Cons: The bathroom. the shower was located in a position that when you had a shower there was water everywhere on the bathroom floor. the door to the bathroom was all damaged as a result of showering. there was no where to put a dry towel as the floor was all wet. worst bathroom we have ever seen. certainly not a 3 star hotel. internet did not work when you needed it.

Pros: The hotel is central and very close to termini station. the room was spacious and bright and worth the amount you paid for. overall, very nice stay.
Cons: One of the hotels male staff was very rude and unhelpful. the dvd player in the room did not work which was inconvinient as there were no english channels. i would not advise women to stay there alone as the area is a bit sketchy. the rooms are not sound proof so you can hear everything and in the mornings it was sometimes noisy meaning you cant lie in.

Pros: The location is great, the room is excellent with the modern facilities. have to say thumbs up to the cleaner for the high standard service.
Cons: The first night have to change to another b & b because my booked room not available.the room is totally less facilities compared to the room that i booked for and have to pay same price in cash immediately. the people are nice but very bad management. also, better to mention in the advertisement , if paying by credit card, the customer have to pay extra 5% in total room cost. in summary, everything is great but the owner of b & b really, really need a drastic improvement on management.

Pros: The staff esp.lina and norie,they've been a great help as ts our first trip to the country.location of the hotel is very good and its close to all public transport.the hotel is a great value for money whish is suitable for our budget.again i would like to say thank you to lina and norie who made things a little bit easier for us to get around rome.
Cons: The only negative experience we've had was the bathroom,you have to block the door with towels before you shower.

Pros: Model, good facilities
Cons: Very small room, no space to swing