Hotel Roemer Amsterdam  

Great hotel i do not have one complaint, the facilites in the room are amazing coffee machine two showers two sinks a big jaccuzi television in the bathroom cannot think of anything to put this hotel down the staff are excellent and will help you with anything if i ever go back to amsterdam i will deffiantly stay here

Pros: Only two minute walk from centre and very quiet.
Cons: Bathroom could have been a little bit cleaner, but was by no means 'dirty'.

Pros: Stayed at hotel roemer during a business trip to amsterdam. staff were very helpful, i was upgraded from a small single room to an executive room. all-inclusive and breakfast were missing from my reservation when i checked in but when presented with the online booking confirmation they quickly corrected the mistake. the breakfast buffet was nice, with "a la carte" options as well. rooms were very clean. courtyard at the back was beautiful, even in september. quiet street in the middle of the city. once i sorted out the tram numbers (google sent me looking for a line that didn't exist) it was a short (approx 10 min) walk to tram line 4 which brings you directly to the rai if you're in town for a conference, or directly to dam square in the center of downtown if you head in the opposite direction. visited a few other hotels where colleagues were staying - hotel reomer definitely measures up against other 3/4 star hotels! overall a great stay.
Cons: Wireless was 6 euros for 24 hours but there is a laptop connected to the internet in the hotel lounge available to guests free of charge 24 hours a day. no on site restaurant.

Pros: A very pleasent stay with friendly helpful staff. we enjoyed the all inclusive package and found sitting in the lounge around a fire with a nice glass of wine/beer after a very a long days exploring the sites very restful :)
Cons: Building going on next door which was a worry but can't be helped by the hotel and they didn't work over the weekend which was lucky!

Pros: Friendly staff, comfortable room, fantastic location.quick five minute walk from nightlife and shopping but absolutely silent at night.
Cons: Bathroom could have been a little cleaner and shower didnt work properly, but seeing as we left without reporting it perhaps they're not aware!

Cons: None

Pros: Excellent location, excellent food, beautiful place to stay. highly recommended.

Pros: Friendly staff, welcoming and helpful. nothing was a problem, everything sorted out right away.
Cons: Room a lot smaller than expected considering it was a 'suite'. various things didnt work - dvd player, coffee machine. fruit in 'mini bar' was well mouldy. no prices for items in mini bar. shower soaks the whole bathroom including clean clothes not really near the shower.

Pros: Excellent breakfast arrangements, very helpful staff.
Cons: Not enough space for clothes storage over a 5-day stay

Pros: - the bed is of good quality, not those soft and uncomfortable bed i had come across of in the past

Cons: The reason why i chose this hotel is becos of the very positive feedback i got from the hotel reviews submitted by previous guests. unfortunately, my personal experience was way behind the standard quoted in the web. below are few examples of bad experience:
- except the last day, all other staff i'd met in the first few days are either unhelpful or unfriendly. apart from the last day, none of the waiters/waitresses at the breakfast area will proactively ask me if i want tea or coffee; i've never experienced this kind of service. it's very normal for hotel waiters to ask if i want tea/coffee as soon as i sat down, right? in this hotel, i always need to wait for awhile and then, pro-actively ask for it though it's obvious that they know my presence (cos they had asked for my room number when i enter that bf area). another example is when we asked for some tourist information, the answer is always a short blunt one and without lack of smile (maybe they don't know how to smile). i never get the feeling that they are there to assist and be an embassdor of amsterdam or hotel roemer.
- the room is small (though the bed is large); as a result, one side of the corridor is very narrow and i can't move around easily; for this price (over eur240 per night), i do expect a slightly more spacious room.
- though my room rate is all inclusive (incl beverages in the fridge and whisky etc on the table), i dare not touch those spirts as it appeared to me that they have been in that room for quite awhile and i'm uncertain if they are clean or not.
- the bathroom design appeared to be trendy but definitely not practical. there is no way i could have my shower without making the rest of the bathroom wet (part of the area outside the shower will be slightly flooded and the floor mat will be soaked with water making making it rather inconvenient for the next user/usage.
- all in all, at this price, i would try another hotel (probably another one which is nearer to the centre) next time if i'll go back (but frankly, most people i met in amsterdam are not friendly, not sure if this have anything to my colour - i'm a hk chinese).

Pros: Stayed in the suite which was beautiful.
Cons: Expected a room with a view, not the basement.

Pros: I have to admit, we were getting a bit nervous about what we might find when we arrived at hotel roemer after reading many negative reviews on other websites (showing up only to find that there was no room available at hotel roemer so people were sent around the corner to the sister hotel, vondel was the main complaint). our room was as expected. it was cleaned every day to our satisfaction. i found the front desk staff to be dependable. the inclusive breakfast was very good althought the dining room staff service was a bit uneven. some days we literally had to yell at the server to place an order or get coffee/tea. the location was excellent as it was in a quiet neighborhood.

Pros: Beautiful small hotel in excellent location, quiet yet convenient. the all-inclusive policy is a great bonus!

Pros: Room was quiet and the view from the balcony was great. we had an all inclusive package (mini bar, alcohol in room, drinks in reception area was included in the rate) which turned out to be a great deal for us.
Cons: Not a major issue but one of the light bulbs in the room was never replaced. this could have been rectified by ringing reception but it did not really matter as there was enough lighting. would have liked bed linen to be changed more often, however, by not doing so, the hotel was being eco-friendly, which is good.

Cons: We booked an executive room only to be moved down the road to the sister hotel vondel.
the room allocated did not have rain shower, jacuzzi, minibar, no tv in bathroom, no robes,coffee maker broke, no nibbles etc, etc. after discussion we were moved to a room that did have a jacuzzi and minibar.
still no robes, nibbles etc. drinks were put on the evening bill which we had to have removed. then this had to be explained another two times that were on an inclusive package. they made us feel as though we were trying to cheat somebody. finally, on leaving they tried to charge us for 2 lunches that we did not have. there was never one sorry, or apology or explanation. totally disorganised from start to finish.

Pros: This is a fantastic hotel, the pure luxury of a extra large bed, jacuzzi, lcd tv in the room and the bedroom and the all inclusive price is excellent, which includes a great breakfast, minibar and drinks in the bar. the staff are very accomodating, polite and helpful. i have stayed at this hotel in may 2007 and because it was so fantastic i stayed there again in oct 08. this is the best hotel i have ever stayed in and i would totally recommend this hotel. this hotel is suitable for anyone any age.
Cons: The distance from dam square, it takes around 15 minutes to walk there.