Royal London Hotel  

we had to move to Strand Palace, some blocks away in the same street , rooms were nice and clean, good beds, good bathroom with shower (though bit small), people very friendly and basic breakfast but nothing to complain about, we were allowed to leave our luggage in the hotel after checking out, all in all I would not hesitate to book another stay in this hotel

The hotel location is a bit away from everything, about 10 min. walk from tubes. Busses run closer. The staff was friendly. Our room was on floor 3, the stairs were very narrow (difficulties with luggage). The breakfast ( tea, coffee, cereals, toast, butter, jam, juice, yoghurt) was cooked (Eggs stirred or scrumbled every morning) for every guest individually but it was quit simple. The room was clean and towels were changed every day but the room was very small. It was difficult for a women of size 14 to fit in to the shower and bathroom. Not the best experience but not the worst either.

The service is poor, people are kind but not able to completely understand visitors' needs.We have changed two rooms: in the first the bathroom was not clean (the shower not at all). Sheets were clean but not suitable for the beds in both rooms. Breakfast was embarrassing: weetabix, corn flakes and a very little portion of scrambled eggs. No milk, no other kind of food. Only hot water and instant coffee. If you need an AC adapter you have to pay 5£. Wi-fi connection was ok.

Pros: Staff very helpful. the bed linen was clean.
Cons: Carpet in the room had not been vacuumed in days maybe weeks, the shower room ceiling was black with mould, skirting boards and floor behind toilet thick with dirt. the bottom of the shower was filthy and there was no plug in the sink to have a wash, would not attempt the shower. breakfast you could have toast fried or scrambled eggs - not bad but not brilliant.

Pros: Breakfast and hotel staff was great!
Cons: Triple room was very small for three people with luggage.

Cons: It was noisy and the hotel we booked was full so we were treansfered to another hotel with the same name.the day after we moved in the manager wanted to move us to another room,i refused and it was only when i threatend to walk out did he agree to let us stay in that room.i would not recomend this hotel to anyone

Pros: Well positioned for 3 tube stations into central london
Cons: We had a room at the front of the hotel and the noise from the traffic all night long was very loud