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Best Western Premier Shaftesbury London Kensington    

33-35 Hogarth Road, London, United Kingdom

  Great, 3.5 849 Guest reviews
  • Location 4
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 3
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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3
Eilleen G London Spouse/partner October 2012 Easytobook.com traveller
 
 "Good Location but be wary!"
This is a good location for a London stay but be wary as this chain of hotels takes and confirms your booking but then sends you anywhere they have other vacancies. We arrived and were located to another hotel way back near the airport, unbeknowns to us. Obviously this was unsatisfactory as we would have spent too long commuting to and from central London. Another hotel was organised and we ended up in a terrible location in a tiny room with no window to the outside. Next morning we took ourselves back to the original hotel and insisted on a decent room in the hotel where we had originally booked or a refund. Do not take this run around treatment from them, after reading more reviews it seems that this is a common practice for this chain of hotels!
3
Tarja T London Group of friends May 2012 Easytobook.com traveller
 
 "Decent hotel in nice area"
We stayed in this hotel for four nights. When we arrived I was a bit surprised that we were brought across the street to another establishment (to a basement floor), and not the one I saw in the internet. Personnel could have been more polite (reception), but overall the stay was ok. Rooms were cleaned every day and the area is good.
2
Rebecca S London Group of friends May 2012 Easytobook.com traveller
 
 "Check for bed bugs they made my stay a miserable one!!"
We booked to stay at this hotel however the day before we were due to travel the hotel called and moved us to a sister hotel. The premier Shaftesbury Notting Hill, due to heating issues at the Kensington one, they upgraded the room & included breakfast with our stay. The room was really small but looked well presented , the staff were friendly enough. After the first night I noticed lots of what looked like mosquito bites, thought nothing of it however as I woke up on the last morning noticed something crawling past my nose, it was a bed bug!! I jumped up by this time I'm covered in around 80 bites!! We strip off the bed & catch a further 2 of the things & take them to reception on check out & the receptionist didn't seem all that horrified & immediately offered to refund part of my stay. On returning home I visit my dr as the bites were getting angrier & making me feel quite unwell, I'm now on really strong antibiotics & antihistamines, I have written to the hotel.
3
Einar J London Individual traveler May 2012 Easytobook.com traveller
 
 "Moved to another hotel"
I booked a room iat Premier Shafttsbury London Kensington by Earls Court station, but were moved to their hotel in Notting hill. They said it was only 2 stop by the tube but forgot to tell me it also were 2 stop by bus from Notting Hill Station. This cost me a lot of extra time to get to the my apointment in the evening.They did not give me any info about the move before I came to the hotel. They said it was because they did work at the hotel I had booked. But the were just overbooked. I hate people that are lying to me. So I will never use these hotel again...
4
andrew h york Spouse/partner March 2012 Easytobook.com traveller
 
 "Great Hotel"
Great hotel and locstion. Stayed on a Sunday night and got a very good rate. Breakfast was great and staff were very helpful. Very close to tube station also. I would stay again.
5
Anonymous Abbots Spouse/partner March 2012 Easytobook.com traveller
 
 "Royal Albert Hall"
On first arrival you feel you are in some out of the way back street, but you are not too far from some lovely mews in Kensington & Chelsea borough. Terrific pub and French restaurant behind the hotel. Come out turn left and the left again down a small side street. Value for money in both the pub and restaurant.Close to station which links into the West End, so handy if you need to shop. An area that is worth discovering. Close to Kensington Palace gardens and a nice stroll down to Knightsbridge for a glass of wine in Harrods. Hotel very clean and the rooms are comfortable. Would visit again.
5
Zhejian G Paris Spouse/partner February 2012 Easytobook.com traveller
 
 "Satisfied ! Great Value!"
Convenient location (150m from the underground), nice service, adapter provided if needed. Room is large, clean, comfortable, quiet and decorated. The price is worth the value. My best stay in London! Strong recommendation.
4
Christopher Rose United Kingdom Spouse/partner January 2012 Easytobook.com traveller
 
 "Hotel was in an excellent location"
Pros: Hotel was in an excellent location. staff were friendly and polite.
Cons: On arrival i was told that due to a double booking i could not have the room originally booked. i was offered an alternative room in the basement. i was told that this was an upgrade as the room was bigger. the room was bigger but was very dingy with poor lighting and without windows. however, the staff at receptionquickly found me another room when i compained to them.
4
Rita Flower United Kingdom Individual traveler January 2012 Easytobook.com traveller
 
 "Great location - earls court tube station right at the end of the street &..."
Pros: Great location - earls court tube station right at the end of the street & museums within easy walking distance.
Cons: Everyone arriving were told the hotel was overbooked & they were being transferred to either their paddington hotel or to one across the street. i insisted & got to stay at the original one i had booked. had to call down to reception as tv not working. man came up & took it off wall & managed to get it working. towels smelled like they had been tumble dried without seeing the inside of the washing machine. thie improved a little as my week progressed. roome was tiny. there was no wi-fi in the rooms as advertised but a very short cable so had to scrunch up into a corner to work - not at all successful. the switches on the hairdrier provided didn't work so had to use the wall socket to switch it on & off if you could stand the hi setting! but i think worst of all was the pathetic shower & i have used some pathetic showers in my time - but this one really was the worst. finally - don't get the hotel to book cabs for you - i took a regular black cab from kings cross to the hotel & was charged £17 - i got the car (no meter that i could see) from the hotel back to kings cross a week later & he charged £24!
4
Matthew Andrews United Kingdom Spouse/partner January 2012 Easytobook.com traveller
 
 "Although the facities may have been fairly simple and basic, they where not..."
Pros: Although the facities may have been fairly simple and basic, they where not required due to my purpoise of visit and location of hotel (which was excellent). i thouroughly enjoyed my stay and the staff where excellent and remembered who i was which i like. would most certaintly recommend.
Cons: No mini bar!
4
Ananda N Stockholm Family with older children January 2012 Easytobook.com traveller
 
 "Excellent!"
The room was comfortable and the location was perfect. The service was very good and we enjoyed our stay very much. he room was comfortable and the location was perfect. The service was very good and we enjoyed our stay very much.
5
Anonymous Kazakhstan Individual traveler January 2012 Easytobook.com traveller
 
 
3
Anonymous United Kingdom Spouse/partner December 2011 Easytobook.com traveller
 
 "Breakfast was included, nice furnishings, nice tv in room"
Pros: Breakfast was included, nice furnishings, nice tv in room.
Cons: Bedbugs! terrible infestation of bedbugs - and if found in one room, are they spreading throughout the hotel? hopefully they will fumigate soon. slightly grimey overall, dust on ledges etc. cleaning may not be as comprehensive as it should be.
5
Anonymous United Kingdom Group of friends November 2011 Easytobook.com traveller
 
 "We were having a girls weekend"
Pros: We were having a girls weekend. on arrival staff were very freindly, we were upgaded to a deluxe twin room, given complimentary wine, and complimentary breakfast the next morning. what a fabulous start to our weekend! hotel was very clean and comfortable in ideal spot. 5 mins walk from the tube so access to any part of london was easy.
4
Anonymous United Kingdom Spouse/partner November 2011 Easytobook.com traveller
 
 "The bathroom was really nice, with a big stone bath which i was not..."
Pros: The bathroom was really nice, with a big stone bath which i was not expecting. the tv in the room was big and had a good range of channels. the room itself was a very decent size including plenty of surface and storage space
4
maria camacho United States Spouse/partner October 2011 Easytobook.com traveller
 
 "The room was clean and very helpful staff"
Pros: The room was clean and very helpful staff. great location and over all great hotel a little pricey.
but very clean.
4
Anonymous Ireland Spouse/partner October 2011 Easytobook.com traveller
 
 "Location"
Pros: Location.staff very helpful,cleaniness aaa.
5
Anonymous Ireland October 2011 Easytobook.com traveller
 
 
3
Stephen Svirac Australia Spouse/partner September 2011 Easytobook.com traveller
 
 "Price however you get what you pay for"
Pros: Price however you get what you pay for.
Cons: The tap in the shower did not work, we needed to prepare for a 22 hour plane trip and to wake up to a cold shower was annoying. the fridge did not work when i rang to complain they said well you shouldnt have a fridge in your room anyway. wifi only works in the lobby.
3
Anonymous United States Individual traveler September 2011 Easytobook.com traveller
 
 "Well located"
Pros: Well located. free internet access.
Cons: Room available only after 2pm. very small room. separate building from reception desk. magnetic card did not work.
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Best Western Premier Shaftesbury London Kensington
33-35 Hogarth Road, London, Greater London, SW5 0QQ, United Kingdom
Best Western Premier Shaftesbury London Kensington
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This London hotel provides a welcoming environment for excellent value in the heart of London, near Earls Court tube station.

The Best Western Premier Shaftesbury London Kensington is conveniently located near Kensington, one of the most exclusive areas in London. This area offers visitors many attractions, including Kensington Gardens, home to Kensington Palace and located next to the famous Hyde Park. The Science Museum, Victoria and Albert Museum and the National History Museum can all be quickly reached on foot. Earls Court underground station is just a short stroll away.

The Best Western Premier Shaftesbury London Kensington has been recently refurbished. This 3-star hotel prides itself because of its welcoming environment and offers excellent value for money.

Executive rooms at the Best Western Shaftesbury come complete with air-conditioning and amenities such as satellite TV, a hairdryer, a trouser press, en-suite bathrooms, tea and coffee making facilities and direct-dial telephones. As for hotel amenities, you can benefit from a dry cleaning service, 24-hour concierge, conference facilities and a gymnasium.

The hotel is conveniently located near Kensington, one of the most exclusive areas in London. Kensington offers visitors many attractions, including Kensington Gardens, where you can find the  Kensington Palace. Next to this location you can pay a visit to the famous Hyde Park. The Science Museum, Victoria and Albert Museum and the National History Museum can all be quickly reached on foot. Furthermore, the Royal Albert Hall is right around the corner of the hotel. The many shops, bars and restaurants of Knightsbridge are all within a short walk, including the internationally renowned department store Harrods.

Room types

Deluxe Double Room
: Deluxe double room
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This Deluxe Double Room has a contemporary decor and all the below mentioned modern room facilities.

Room facilities

  • Air-conditioning
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Maid service
  • Microwave
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Refrigerator
  • Room Service
  • Room service - limited hour
  • Safe
  • Satellite TV
  • Shower
  • Smoke detectors
  • Telephone
  • Telephone in bathroom
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 2 year(-s) old can stay free of charge when using existing beds.

Room capacity

2 persons
14 square meters / 151 square feet
1 Double beds

Deluxe Single Room
: Deluxe single room
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This Deluxe Single Room has a contemporary decor and all the below mentioned modern room facilities.

Room facilities

  • Air-conditioning
  • Coffee/tea maker
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Interactive TV
  • Iron and ironing board
  • Microwave
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Refrigerator
  • Room Service
  • Room service - limited hour
  • Safe
  • Satellite TV
  • Shower
  • Smoke detectors
  • Telephone
  • Telephone in bathroom
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 2 year(-s) old can stay free of charge when using existing beds.

Room capacity

1 person
10 square meters / 108 square feet
1 Single beds

Deluxe Twin Room
: Deluxe twin room
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This Deluxe Twin Room has a contemporary decor and all the below mentioned modern room facilities.

Room facilities

  • Coffee/tea maker
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Maid service
  • Microwave
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Refrigerator
  • Room Service
  • Room service - limited hour
  • Safe
  • Satellite TV
  • Shower
  • Smoke detectors
  • Telephone
  • Telephone in bathroom
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 2 year(-s) old can stay free of charge when using existing beds.

Room capacity

2 persons
18 square meters / 194 square feet
2 Single beds

Advance Purchase Rate - Deluxe Double Room
: Advance purchase rate - deluxe double room
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This Advance Purchase Rate - Deluxe Double Room has a  contemporary decor all the below mentioned modern room facilities.

Room facilities

  • Air-conditioning
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Maid service
  • Microwave
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Refrigerator
  • Room Service
  • Room service - limited hour
  • Safe
  • Satellite TV
  • Shower
  • Smoke detectors
  • Telephone
  • Telephone in bathroom
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 2 year(-s) old can stay free of charge when using existing beds.

Room capacity

2 persons
14 square meters / 151 square feet
1 Double beds
 
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Hotel policies & services

 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Parking Nearby, Parking Nearby (surcharge)
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 157
Services:
  • Laundry service
  • 24-hour front desk
  • Limousine service
  • Luggage storage
  • Room service - limited hour
  • Shoe polishing service
  • 24-hour security
  • Doctor on call
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • Concierge
  • Fax service
  • Tourist information
  • Bell boy
  • Late check-out
  • Express check-in/out
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Safe at front desk
  • Newspapers
  • Entire property is non-smoking
  • Banqueting service
  • Multiple Small Meeting Rooms
  • Newspapers
  • Suitable for children
  • Breakfast Available (surcharge)
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Audio-visual Equipment
Activities:
  • Fitness center
Important information & conditions:

Please note that the hotel will pre-authorise the cost of the 1st night on your credit card 48 hours prior to arrival.

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