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The Westin Palace, Madrid  

Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 1547 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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4
Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 1547 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
From $ 268.11
air conditioning and ridiculous room service

The Westin Palace, Madrid provides all the comforts you can expect from a 5-star accommodation. You are sure to find a room of your liking, as there is a vast selection available. The hotel is easily accessible due to its proximity to Atocha Railway Station. This is also a great location from which to walk to landmarks such as Plaza de Cibeles, Cibeles Fountain, and Puerta del Sol. An entertaining option in the near vicinity, Buen Retiro Park is worth a visit. Points of interest like Plaza de Colón are close-by.

A restaurant, a bar/lounge and an exhibit space are all convenient additions to The Westin Palace, Madrid. A sauna and a beauty salon can provide a relaxing and rejuvenating experience. Not only are a dry cleaning/laundry service and a bell boy service available here; other services (such as a wedding service) are also provided. During your stay in Madrid you can buy items from a gift shop which is actually a component of the hotel. Staying in Madrid for business? A conference space, a business center and an audio-visual equipment set all belong to the options here for you. Here you find 467 rooms to choose from.

Air conditioning makes a stay in The Westin Palace, Madrid more comfortable. The numerous services provided here include a wake-up service and a daily housekeeping service. The rooms in this hotel include a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. The bathroom is equipped with a bathroom amenities set and a complimentary toiletries set in combination with a handheld showerhead as standard.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
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The Westin Palace, Madrid provides all the comforts you can expect from a 5-star accommodation. You are sure to find a room of your liking, as there is a vast selection available. The hotel is easily accessible due to its proximity to Atocha Railway Station. This is also a great location from which to walk to landmarks such as Plaza de Cibeles, Cibeles Fountain, and Puerta del Sol. An entertaining option in the near vicinity, Buen Retiro Park is worth a visit. Points of interest like Plaza de Colón are close-by.

A restaurant, a bar/lounge and an exhibit space are all convenient additions to The Westin Palace, Madrid. A sauna and a beauty salon can provide a relaxing and rejuvenating experience. Not only are a dry cleaning/laundry service and a bell boy service available here; other services (such as a wedding service) are also provided. During your stay in Madrid you can buy items from a gift shop which is actually a component of the hotel. Staying in Madrid for business? A conference space, a business center and an audio-visual equipment set all belong to the options here for you. Here you find 467 rooms to choose from.

Air conditioning makes a stay in The Westin Palace, Madrid more comfortable. The numerous services provided here include a wake-up service and a daily housekeeping service. The rooms in this hotel include a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. The bathroom is equipped with a bathroom amenities set and a complimentary toiletries set in combination with a handheld showerhead as standard.

Room types

Deluxe Double Room
: Deluxe double room
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One queen bed or two twin beds. 29 square metres. Marble entrance. One queen or two twin Westin Heavenly Beds. Spare pillows and extra duvet. Decorated with silver fabric-lined walls and matching drapes, and armchair with reading lamp. High-speed Internet connection (surcharge), TV Internet, satalite TV, movies on-demand and dual line speaker phone. Desk, fitted wardrobe. Marble bathroom with anti-mist mirror and razor adaptor (110 and 220 V), bathrobes, and slippers.

Room facilities

  • Air-conditioning
  • Baby cot
  • Bathroom amenities
  • Climate Control
  • Complimentary Newspaper
  • Complimentary Toiletries
  • Daily Housekeeping
  • Electronic Check-out
  • Electronic key card
  • Extra Towels/Bedding
  • Hairdryer
  • Handheld Showerhead
  • Hypo-Allergenic Bedding - Upon Request
  • Iron and ironing board - upon request
  • Massage services
  • Minibar
  • Multi-line Telephone
  • Opening Window
  • Pay-TV
  • Pillowtop Mattress
  • Premium Bedding
  • Premium Television Channels
  • Private Bathroom
  • Roll-away beds
  • Safe
  • Sewing Kit
  • Soundproof room
  • Telephone in bathroom
  • Turndown service
  • Voicemail
  • Wake-up calls
  • Work desk

Premium Deluxe Room
: Premium deluxe room
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One queen or two twin Westin Heavenly Beds. 29 square metres. Soundproofed room with double glazed exterior windows and heavily lined curtains. Belle Époque-style decor with walls covered in silver fabric. Desk. Wired and wireless (high speed) Internet access (surcharge). TV with movies on-demand. Minibar, complimentary bottled water, hair dryer. Iron/ironing board on request. Laptop sized safe. Complimentary newspaper. Marble bathroom with anti-mist mirror and razor adaptor (110 and 220 V), bathrobes, and slippers.

Room facilities

  • Air-conditioning
  • Baby cot
  • Bathroom amenities
  • Climate Control
  • Complimentary Newspaper
  • Complimentary Toiletries
  • Daily Housekeeping
  • Electronic Check-out
  • Electronic key card
  • Extra Towels/Bedding
  • Hairdryer
  • Handheld Showerhead
  • Hypo-Allergenic Bedding - Upon Request
  • Iron and ironing board - upon request
  • Massage services
  • Minibar
  • Multi-line Telephone
  • Opening Window
  • Pay-TV
  • Pillowtop Mattress
  • Premium Bedding
  • Premium Television Channels
  • Private Bathroom
  • Roll-away beds
  • Safe
  • Sewing Kit
  • Soundproof room
  • Telephone in bathroom
  • Turndown service
  • Voicemail
  • Wake-up calls
  • Work desk

Junior Suite
: Junior suite
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Pillowtop mattress. Premium bedding. 50 square meters. Wired and wireless (high-speed) Internet access (surcharge). Desk. In-room safe. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Private bathroom. Handheld shower. Bathroom phone. Bathrobes. Hair dryer. Complimentary toiletries. Complimentary newspaper. Soundproofed rooms. Electronic check-out. Turndown service. Iron/ironing board (on request). Air conditioning. Climate control. Window opens.

Room facilities

  • Air-conditioning
  • Baby cot
  • Bathroom amenities
  • Climate Control
  • Complimentary Newspaper
  • Complimentary Toiletries
  • Daily Housekeeping
  • Electronic Check-out
  • Electronic key card
  • Extra Towels/Bedding
  • Hairdryer
  • Handheld Showerhead
  • Hypo-Allergenic Bedding - Upon Request
  • Iron and ironing board - upon request
  • Massage services
  • Minibar
  • Multi-line Telephone
  • Opening Window
  • Pay-TV
  • Pillowtop Mattress
  • Premium Bedding
  • Premium Television Channels
  • Private Bathroom
  • Roll-away beds
  • Safe
  • Sewing Kit
  • Soundproof room
  • Telephone in bathroom
  • Turndown service
  • Voicemail
  • Wake-up calls
  • Work desk

Premium King Room
: Premium king room
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1 king bed. Pillowtop mattress. Premium bedding. 29 square meters. Desk. Wired and wireless (high speed) Internet access (surcharge). Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Fax machine. Voice mail. Minibar. Private bathroom. Handheld showerhead. Bathroom phone. Bathrobes. Hair dryer. Complimentary toiletries. Laptop-compatible in-room safe. Complimentary newspaper. Soundproofed rooms. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. Sewing kit. Turndown service. In-room massage available. Rollaway beds available. Cribs (infant beds) available. Iron/ironing board (on request). Air conditioning.

Room facilities

  • Air-conditioning
  • Baby cot
  • Bathroom amenities
  • Climate Control
  • Complimentary Newspaper
  • Complimentary Toiletries
  • Daily Housekeeping
  • Electronic Check-out
  • Electronic key card
  • Extra Towels/Bedding
  • Hairdryer
  • Handheld Showerhead
  • Hypo-Allergenic Bedding - Upon Request
  • Iron and ironing board - upon request
  • Massage services
  • Minibar
  • Multi-line Telephone
  • Opening Window
  • Pay-TV
  • Pillowtop Mattress
  • Premium Bedding
  • Premium Television Channels
  • Private Bathroom
  • Roll-away beds
  • Safe
  • Sewing Kit
  • Soundproof room
  • Telephone in bathroom
  • Turndown service
  • Voicemail
  • Wake-up calls
  • Work desk
 
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Hotel policies & services

 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wired Internet, Wireless high-speed Internet access (complimentary)
 Parking: Indoor parking, Guarded parking, Valet parking service, Paid parking, Paid Parking (limited), Paid Valet Parking
Rooms: 467
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Limousine service
  • Concierge
  • Luggage storage
  • Shoe polishing service
  • 24-hour security
  • Doctor on call
  • Dry cleaning/laundry service
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Event Catering
  • Cell Phone Rental
  • Computer Rental
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Safe at front desk
  • Newspapers
  • Banqueting service
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Doorman/doorwoman
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Exhibit Space
Business facilities:
  • Conference Facilities
  • Business center
  • Audio-visual Equipment
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Beauty salon
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Food & beverage: La Rotonda - International and Spanish cuisine is served at this informal, semi-circular restaurant, surrounding the great dome beneath the Palace Bar. A buffet is served here for breakfast and lunch. There is a la carte dining in the evening.

Asia Gallery - Serves Cantonese cuisine in a 1920s-style venue. Specialises in Peking Duck and fresh, soft crabs.

Palace Bar - Set in the most dramatic room of the hotel, the bar is dominated by the Art Nouveau stained-glass dome with its flower motif, from which a large chandelier is suspended. Cocktails (particularly dry martinis or a choice from over 700 wines in the adjoining cellar) are enjoyed day long by guests firmly ensconsed in the green-leather armchairs or navy-blue divans. Live piano music is played for afternoon tea.

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