Holiday Inn Express London - Stratford

Pros: Were seen quickly and room was very nice & clean
Cons: We wanted to split the bill in 2 (between me and my friend) and the receptionist did not know how to do this - its a fairly simple thing!

Pros: Staff where very helpful
Cons: No lifts working over duration of stay

Cons: The info on the web on that how many people can be accommodated in the room for that specific hotel is misleading. we were four and we booked so called family room but sleeping on the second bed was quite challenging. this bed was not for sleeping at all.

Pros: The hotel is situated in a perfect location (1o min walk from stratford station). rooms in excellent condition, without a closet however...
Cons: Poor breakfast (without any ham or cheese)

Pros: Very nice cleen and polite
Cons: I have a problem with the bill they carge me the rezervaition waz for 645 eur and they charged me 645 gbp. and i need your help to fix this

hotel:
holiday inn express london stratford
196 high street
e15 2ne london
442085368000
reservations@hiexpresstratford.co.uk

arrival:
2011-07-11
check-in time: 14:00 - n/a

departure:
2011-07-16
check-out time: n/a - 11:00 guest:
mordechai rozenzweig
israel


phone number:
+972502938155


e-mail:
motyrozen@walla.com
name as on card:
mordechai rozenzweig


card type:
vi


card expiry date:
02/2014


city tax
included


booking number password room breakfast price
1109999-a 1026 1 x family room (refundable deal, breakfast included) included £ 645.00

total price £ 645.00

Pros: Easy to find.

Pros: Comfortable beds good food and nice service
Cons: Just that there was no beans or tomato with the cooked breakfast

Cons: When i made this reservation through your website i was not informed that there would be an additional charge made for the third person staying in the room, even though throughout the booking process i specified that the room was for three. consequently i was extremely angry when on arrival and check in at the hotel the duty manager informed me that an additional £35 would have to be played. although this was stated in one of the hotels conditions the price which i received from you on booking the hotel did not include this supplement. i feel that this is very poor and a serious flaw in your booking system.

Pros: Newer facility, hotel interior was clean, staff was extremely friendly, courteous and helpful.
Cons: Wi-fi service is absolutely horrible. in fact, it was downright unusable. business center computers were not functional, either. air conditioning in our initial room was broken, but we were able to move into new room promptly.

Cons: Food not the best - e.g. chose toffee fudge dessert and instead was issued with a cake without being given the option of choosing it (toffee option was finished). the steak was also not really that good. therefore, after one meal there, we ate out during rest of stay. we extended our stay for an extra night because of flight probs with ash cloud.

Pros: Very good hotel for a family vacation, a good connecting station to all of london central sites.
Cons: None

Pros: Clean room , helpful staff , short walk from tube

Pros: Good breakfast, clean and comfortable room, helpful staff.
Cons: Some hot food at the breakfast buffet would be good!!!!

Pros: Very clean, comfortable room, helpful, friendly staff, good location with ease of access into london city centre. decent buffet breakfast.