Residenza Ki Hotel Rom

Pros: Das personal war sehr freundlich!!!!

Pros: Hotel was in a great location, walking distance to everything. 2 min walk from trevi fountain and spanish steps. staff was friendly, breakfast was simple but good.
Cons: The steps no lift. reception was on second floor had to bring up suitcases ourselves then our room was another 2 levels up. reception didnt have set times it was attended.

Cons: Front door bell doesn't work, waiting 20 minutes on the street trying to gain access. first roo
given was very small, dark with a window opening on to a wall. the second room opened directly onto the breakfast room. walking out on the morning to people eating not a pleasant experience. being woken up each morning to staff talking and setting up
breakfast - again not pleasant.

Pros: Staff were very friendly and caring
Cons: Breakfasts were very poor (sometimes no bread)

Pros: The location was great. we were within walking distance to the spanish steps and all the major rome attractions. no need to catch public transport. only to get to the vatican.
Cons: There was way too many stairs if you have luggage and no lifts whatsoever. also pretty hard to find as there is no signage outside the hotel

Pros: Fantastic location
helpful friendly staff
clean comfortable room
Cons: Very difficult to find
need to be 7 feet tall to hang anything in the wardrobe

Pros: Good location
Cons: Room was not as the one on the picture - it was much worse. my sheet was stained, there were bugs in the bathroom. i would not stayed there again - you can find better hotel for this price.

Pros: Excellent location
Cons: Room had alot of mould and damp. television didnt work either did the heating. bathroom wasnt cleaned one of the mornings and we had to ask for the towels to be replaced. i also asked if we could move rooms because of the damp and tv not working. the staff memeber at reception said asked 'did i book the hotel for the tv?'. i replied that we obviously didnt come to rome to watch tv but if it doesnt work dont advertise it in your hotel room description and when i asked about the damp he simply replied that its and old building. when i asked could i speak to the manager he only then took interest about my issues. he offered us a free taxi to the airport which was appreciated but we had bought return tickets for a shuttle bus so we had already spent money on transport which was wasted and non-refundable.

overall the hotel is in an excellent location but the damp issue and lack of tv when you just want to relax in your room after a long day of seeing the sites in rome was disappointing. all the rest of the staff where very friendly and polite just that one staff member who was very rude. we also asked should we go to reception to await our taxi or will they ring our room to which he repied 'the taxi wont collect you from your room'.....

Pros: Excellent location
Cons: Our first room was very small and dirty we complained to the desk and were moved the following day

Pros: Staff were very helpfull & friendly
Cons: Rooms & facilities were not as shown on website

Pros: Helpful staff and wireless internet. also in a fantastic location.
Cons: There is no lift so to get up you need to climb stairs which can be difficult with luggage bags.

Pros: Friendly staff, location
Cons: Room didn't look like the pictures on website - smaller but reasonable standard. i would probably rate it as a 2* hotel.

Pros: Location was excellent,staff very friendly and helpful.room beautifully clean and comfortable.
Cons: Not easy to find,not signposted, no name on door. we did not know we had to checkin at the fenelli b&b

Pros: The staff were very friendly and helpful. on arrival we were given some useful information and a map. the room was clean.

Pros: Excellent location, friendly and helpful staff
Cons: Difficult to find as now run by fellini b&b and no obvious signage. no room safe otherwise room and facilities as described.