EMB Memphis Hotel Amsterdam    

The beds were quite uncomfortable with hard pillows and quilts.Most of the staff were helpful and nice, but a few came off ignorant. The bin in our room was rather small and any excess rubbish (that was put next to the bin and in carrier bags) was ignored by the maid. The location was much longer from the town center than made out - Trams were close to the hotel and rather handy, but stopped running about midnight, so therefore we had to go back at a reasonable time every night. This was made worse by the fact that there are no shops near the hotel that are open after 5pm, due to the area being residential.Much more of a hotel for a business trip rather than a holiday.

A very clean hotel, nice and friendly staff, good locationthe next time we will book this hotel again

at first I thought the hotel was a little to far out of the main centre,however after finding my way about it is in an excellent location. The Leidsplein area is a nice 10 to 15 minutes walk away, passing some good attractions and is a very good night out.The 197 bus to and from the airport stops right next to the hotel,4 euros each per journey.Tram no. 16 goes into the centre. Good map and transport guide from hotel very easy to follow.Went to theRed light area for a look but found it very intimidating and could not move as it was jam packed..Couldnt wait to get back to the Leidsplein.Most expensive pint was in the Euro bar on Dam square,*8 euros. only had the one in there.Overall a good weekend with plenty of sights to see.

Is this a 4* hotel? CLEANLINESS & ROOM: we found hairs in the bath tub, on the bed sheets and on the toilet seat, the room clearly was poorly serviced before checking in. After using the coffee service the teaspoon wasn't cleaned and the mug was just rinsed. Coffee wasn't replenished and run out of shower gel which wasn't replaced either. Minibar was only stocked with two bottles of still water and nothing else. Toiletries were also poor. The room was poorly lit and the separate toilet was so small that gave us the feeling of being locked in the cupboard and never went into the toilet with the door closed.LOCATION: It's half an hour away from the airport on the 197 bus and the centre is located a few mins away on the tram. It's a fairly short walk from Van Gogh Museum and a lovely park. However, next time I am in Amsterdam, I will choose to stay more central for the same money.SERVICE: Reception service was decent, they allowed us to print out our boarding passes and to leave the baggage in the storage for a few hour although we weren't given a receipt for what was left which we found rather odd for a 4* hotel. I was pleased to see that none of the other guests took my laptop case when I returned. Once we checked out, we were asked for 5% city tax which wasn't included in the initial price.SLEEP QUALITY: We slept well overall, perhaps because we were on the 3rd floor but the area seems quiet at night (the nightlife starts from Leidseplein which is 5 mins away on the tram). The bed was comfortable although the duvet didn't have sheets to cover it (again, poor standards for a 4* hotel).VALUE: we would have been happy if this was a 50 euro per night accomodation (city tax included) but as it worked out twice as much, what we got in return just wasn't enough.P.S. When you check in, the receptionist will ask to take your credit card but in fact she will process 50 euro guarantee deposit which won't go through if the room is left undamaged. I have been in several other cities in Europe and never had to do that.

Stayed for 3 nights and cannot fault hotel, rooms were clean, bathrooms are spacious and beds are very comfortable. Location probably not the best but suited us fine as in a quieter area so were not disturbed at night, trams were easily accessible to the hotels and took five minutes to get in the centre.Would definitely stay here again when next visit to Amsterdam as certainly worth the money.Staff are very helpful and courteous.

Pros: A lovely hotel in excellent area. welcoming and helpful staff.
Cons: No food,not even snacks,available weekend evenings. not even room service.

Pros: Helpful staff. good location

Pros: Helpful staff and nice location
Cons: Nothing

Pros: Excellent location; good value for money (at the time i booked!); easy excess to public transportation to city centre
Cons: I could only get into my room after 14:00 hrs. that is hard when you arrive early in the morning after a 12 hour flight!

Pros: Room ,clean,modern,with all the required facilities.located in a good area, a short tram ride or 25 min walk to amsterdam central area

Pros: The staff were very pleasant and willing to assist with holding bags after we checked out as we had a late flight. they were also able to give us information on the local area which was very helpful.
Cons: Although i did not have any problems, my friends who i travelled with had problems with the water in the rooms going cold.

Pros: The staff is friendly, the location is very convenient, near the vondelpark, the concert gebouw and museumplein. the rooms are fairly spacious and well equipped.
Cons: The room door was ajar when we got back one evening so we had to inform reception (the cleaning staff had inadvertently left it open when they had finished cleaning the room). we had to request towels for the sink one evening as well as hand soap because they had not been replaced. the positive note is that the hotel personnel quickly responded to our request.

Pros: Friendly staff, a warm welcome, quiet location only a short tram ride from the museums and centre of amsterdam

Pros: Nice value for money. good value for money. would stay again.

Pros: Modernity of the room
Cons: Shower is difficult to regulate.

Pros: Very nice, clean and comfortable rooms, friendly and helpful staff. free internet in the rooms.