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Luxor Hotel and Casino Las Vegas  

3900 S. Las Vegas Blvd, Las Vegas, United States of America

  Great, 3.5 10766 Guest reviews
  • Location 3.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 3.5
     
  • Cleanliness 3.5
     
  • Sleep quality 4
     
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1
roy t Las Vegas January 2013 Easytobook.com traveller
 
 "bad room first night"
The room that they gave us with our reservation with you for the first night was terrible There was a ride right above our room that ran every few minutes that kept us awake all night. The hotel was nice enough to change our room at no extra charge for the last 2 nights to a tower room that was quiet & nice. If that is the normal reservation that occurs with your company I will not use your services again. Would be happy to hear from you on this issue. thank you
2
Derek K Las Vegas October 2012 Easytobook.com traveller
 
 "Worst customer service ever"
I'm not one to complain about much, but this is my story. I did not know that you could not bring dogs to the hotel. Because of this, I was treated like a criminal. I had the police come to my room saying: 'we know there is an animal because there was a complaint'. This happened after I had to go twice to the lobby to ask for new room keys because I could not open the door. They didn't tell me the reason the door could not be open was because it was blocked on purpose because there was an animal that could be 'a threat' (a 10 pound female 1 year old maltese). Instead, they thought it would be funny to have me go up and down 3 times the 26 floor elevator (only one of the 4 was working) at 1 AM before I was told the actual reason why I couldn't enter into my own room. After I resolved the issues with these people, they weren't happy enough and at 9 AM the next morning had to send another poor policeman up to check that the dog wasn't there anymore. This policeman could instead be dealing with real crime (Vegas has plenty to deal with) but no, it's of vital importance to make sure there is no 'animal' in the room and having my girlfriend's mom have to come out of the shower 3 times to answer calls from the lobby and attend this policeman so he could check the room. I should clarify that I highly doubt anyone complained since the rooms are soundproof, and plenty of people make much louder noise in their rooms than what a puppy this size can make. Of course they would rather lye to their clients rather than admit that they knew about it because of hidden cameras. Also, is it that hard to tell a client: 'excuse me you cannot bring dogs up to the rooms' when they see you with them at the lobby rather than making all this fuss at 12AM-2AM?? I'm still amazed at how I was treated like I had killed someone...
2
Loreto R Las Vegas Group of friends September 2012 Easytobook.com traveller
 
 "Come in the middle of the week & no wifi"
Understandably, it was a little more expensive during the weekend. However, for that value, the hotel needs to upgrade to wifi. Only wifi available was in a deli - and not in rooms. Most consumers now use wifi - and not necessarily cables for their internets! If they want to upgrade a bit more,they could also provide other things such as slippers or robes, coffee, or even just complimentary water. The check-out boxes are good - but they could put more of those by the elevators + post check-out instructions on TV advertisements.
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Luxor Hotel and Casino Las Vegas
Great, 3.5 5
Based on 10766 Guest reviews
  • Location
    3.5
  • Cleanliness
    3.5
  • Service
    3.5
From $ 97.14
Worst customer service ever

Providing an excellent level of accommodation, Luxor Hotel and Casino has 3 stars. Staying at this accommodation means you won't struggle to reach McCarran International Airport. Luxor Las Vegas and Bellagio Fountains are attractions recommended by many. You may enjoy a visit to Adventuredome, which isn't hard to reach.

You can find a bar/lounge, a coffee shop/café and an exhibit space present in Luxor Hotel and Casino. Wellness facilities, such as a sauna and a beauty salon, are available to all guests. If you are a guest here, a pool bar and an outdoor swimming pool (seasonal) are available for you. A gift shop is one of the shops. This hotel can offer you services such as a dry cleaning/laundry service, a bell boy service and a wedding service during your stay. Get enthusiastic about your stay: a night club is available. The hotel's business guests have an advantage, as a conference space is offered here alongside an audio-visual equipment set.

The climate of Luxor Hotel and Casino is controlled with air-conditioning. A wake-up service, in conjunction with a daily housekeeping service, can be a convenient part of your stay. Communication from the rooms is made easier by the presence of wired high-speed Internet access (surcharge). If you usually spend a lot of time in the bathroom, you needn't deviate from your daily routine here, as there are many extra facilities offered, for example a designer toiletries set.

October 2012

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Luxor Hotel and Casino Las Vegas
3900 S. Las Vegas Blvd, Las Vegas, Nevada, 89119, United States of America
Luxor Hotel and Casino Las Vegas
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Providing an excellent level of accommodation, Luxor Hotel and Casino has 3 stars. Staying at this accommodation means you won't struggle to reach McCarran International Airport. Luxor Las Vegas and Bellagio Fountains are attractions recommended by many. You may enjoy a visit to Adventuredome, which isn't hard to reach.

You can find a bar/lounge, a coffee shop/café and an exhibit space present in Luxor Hotel and Casino. Wellness facilities, such as a sauna and a beauty salon, are available to all guests. If you are a guest here, a pool bar and an outdoor swimming pool (seasonal) are available for you. A gift shop is one of the shops. This hotel can offer you services such as a dry cleaning/laundry service, a bell boy service and a wedding service during your stay. Get enthusiastic about your stay: a night club is available. The hotel's business guests have an advantage, as a conference space is offered here alongside an audio-visual equipment set.

The climate of Luxor Hotel and Casino is controlled with air-conditioning. A wake-up service, in conjunction with a daily housekeeping service, can be a convenient part of your stay. Communication from the rooms is made easier by the presence of wired high-speed Internet access (surcharge). If you usually spend a lot of time in the bathroom, you needn't deviate from your daily routine here, as there are many extra facilities offered, for example a designer toiletries set.

Room types

Pyramid Suite
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Located in the Luxor pyramid, this suite is 590-800 square feet, with views of Las Vegas. The bedroom offers 1 king or 2 queen beds. The separate living area comes with a couch, upholstered armchair, 2-chair dining set, and compact refrigerator. Unwind with a pay movie on the 27-inch television, or check email with wired high-speed Internet access, included in the resort fee. The oversized bathroom includes a shower only, marble vanity, and complimentary premium toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)

One Bedroom Luxury Suite
: One bedroom luxury suite
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Located in one of Luxor's 22-story towers, this grand 780-square-foot suite has floor-to-ceiling windows and a bedroom with 1 king bed. Great for entertaining, the spacious separate living room includes a couch, armchair, 2nd TV, and wet bar, as well as a breakfast nook, compact refrigerator, and 2-chair dining set. Curl up in the bathrobe and slippers, and unwind with a pay movie. Or check email with wired high-speed Internet access, included in the resort fee. The large marble bathroom has a shower and separate tub, phone, dual sinks, and complimentary toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)

Pyramid Deluxe 2 Queens
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Located in the Luxor pyramid and overlooking the action-packed atrium, this 420-square-foot room has 2 queen beds. Unwind with a pay movie, or check email with wired high-speed Internet access, included in the resort fee. The bathroom includes an oversized shower (no tub), marble vanity, and complimentary toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)

Tower Deluxe 2 Queens
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Located in one of Luxor's 22-story towers, this spacious 450-square-foot room has floor-to-ceiling windows and 2 queen beds. Unwind with a pay movie, or check email with wired high-speed Internet access, included in the resort fee. 2 armoires offer extra storage space, and each room includes a 2-person dining set. The oversized bathroom includes a separate tub and shower, and complimentary toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)

Tower Deluxe King
:
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Located in one of Luxor's 22-story towers, this spacious 450-square-foot room has floor-to-ceiling windows and 1 king bed. Unwind with a pay movie, or check email with wired high-speed Internet access, included in the resort fee. 2 armoires offer extra storage space, and a dining set provides seating for two. The oversized bathroom includes a separate tub and shower, and complimentary toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)

Pyramid Deluxe King
:
Close

Located in the Luxor pyramid and overlooking the action-packed atrium, this 420-square-foot room has 1 king bed. Unwind with a pay movie, or check email with wired high-speed Internet access, included in the resort fee. The bathroom includes an oversized shower (no tub), marble vanity, and complimentary toiletries from Luxor's Nurture Spa and Salon.

Room facilities

  • Air-conditioning
  • Baby cot
  • Blackout Drapes/Curtains
  • Cable Television
  • Climate Control
  • Clock Radio
  • Complimentary Newspaper
  • Daily Housekeeping
  • Designer Toiletries
  • Electronic Check-out
  • Electronic key card
  • Hairdryer
  • Iron and ironing board
  • Pay-TV
  • Roll-away beds
  • Telephone
  • Voicemail
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)
 
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Hotel policies & services

 Check-in: From 15:00 Check-out: Until 11:00
 Internet: Free wired Internet
 Parking: Indoor parking, Valet parking service, Parking (free), Free Parking (Self-service), Free Valet Parking
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Concierge
  • Shoe polishing service
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Event Catering
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Currency exchange
  • Air-conditioning
  • ATM/Cash machine
  • Multilingual staff
  • Banqueting service
  • Safe at front desk
  • Multiple Small Meeting Rooms
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Casino
  • Coffee shop/café
  • Exhibit Space
Entertainment:
  • Night club
Business facilities:
  • Conference Facilities
  • Audio-visual Equipment
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Beauty salon
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Swimming Facilities:
  • Pool bar
  • Outdoor Swimming Pool - Seasonal

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