Hotel Melantrich Prague

We were disappointed with the service here, particularly in comparison to the nice hostel on the same street we had stayed in two weeks earlier. We specifically reserved this hotel because it had a room with a double bed available. When we arrived, they said there were no double bed rooms available because no one had checked out that day, as if we hadn't made a reservation. The receptionist said she would work something out and then gave us a room with two single beds pushed together. We called and she offered to send a bottle of wine, which ended up being a small bottle of cheap champagne. There were also no shades on the windows other than the translucent curtain. We felt that there should have been better compensation for the error in booking, as we otherwise wouldn't have booked this hotel over a cheaper, more friendly hostel. We were pleased with the free breakfast, however, and the staff was apologetic if ineffectual.

Pros: Room 23..twin room, at the rear and out of the way of the noise of the street, which is what i asked for. hotel excellent location for sightseeing on foot.
Cons: The breakfasts were not what i am used to or expected. i am not a regular traveller and had not been to prague before so i dont know how they compare to other hotels.

Pros: The pictures on the website do not do the hotel justice if you want a good hotel in a first class location at a reasonable price this is the one.
Cons: Rooms very warm , bed a bit to hard

Cons: The hotel was very nice however, i thought it was very nosiey in the mornings

Pros: Counter staff very helpful in assisting me during my stay eg getting reasonable taxi (price) to airport. informing me on any messages recieved for my attention..polite and friendly.
Cons: Entance to hotel (ground floor) was not very welcoming..not properly lit and dangerous.. should have cleaned them up and propose new paint for entrance as sometimes area very smelly.

Pros: Unbelievably good location right in the heart of the old town. the staff were friendly.
Cons: Twin share instead of a double.