Catalonia Atenas バルセロナ

The swimming pool, actually looks more like a bath... other things were ok

Upon arrival we had been allocated a twin room rather than a double, the room had been freshly painted and smelt of fumes and the tv didn't work, we were offered another twin room which we accepted on the first night, the second the hotel was able to accomodate us with a double room, we had to move all of our belonings yet again, when we left the hotel and complained, we were offered a 10% discount on the first night, this ammounted to peanuts, not very satisfactory given the inconvvenience that we had experienced.

Room was very small, wardrobe door off, not replaced, no fridge or tea/coffee facilities

Staff during the night were extremely rude and impatient. especially for a 4 star hotel. no warning of solarium being not accessible. no fridge in room. would never stay there again!

Noise and the bed quality

Dissapointed that the pool was not available as that is why we chose this hotel, therefore feel not value for money

This is rated as a 4* hotel - never, ever have i seen such poor standard of room for 4*. i have had better quality from a 2* holiday tour company.

One of the reasons i stayed there was there was a roof top pool. this was out of order and there was no reference to it not being available. they have dug the whole things up.

The room was falling apart, and extremely noisy from other guests and roaring pipe noise

I found the staff quite unfriendly and unhelpful in the reception and in the bar. our room was fine, but it was small and overly cluttered with furniture which would make it very awkward for an older person.

No tea making facilities in room or mini bar, these are basic things in hotels with less star ratings.