Las Ramblas Apartments I バルセロナ

Its a pain having to pick keys up from different location especially when you have suit cases to carry around.room wasnt ready when we arrived.

Whilst rooms were cleaned , walls were grubby and some furniture tired and grubby.mattress on bed had been folded and so had ridge down middle causing you to roll out of bed.no uk tv channels. sheets and towels were stored for other appartments so had daily disturbance to pick up sheets and towels for other appartments

It cost 20euros extra on taxi waiting for keys and no air cond. which is a must also no proper place to dispose of your rubbish plus pictures on net very deceiving

Overlooked the back of a large office block, however this did not effect our stay.

Not applicable

Lies about return of deposit, key handed to cleaner when she arrived at 11am of day of departure apartment was left spotless even mopped all floors. now they tell me no keys were left which is a complete lie. the 12 guests will be putting reviews on to indicate this also ants in kitchen. i will be seeking legal advice on this matter as i personally took responsibilities for returning keys to cleaner and leaving apartment spotless. after posting 12 reviews from our party anyone booking with this company must need their heads examaning. these people are very quick to take deposits they take no responsibility to come and check the place with the parties. this is by no means the end of this. i want my deposit back. would advise people to stay on the streets rather than here con merchants

I was not contacted by the apartment owners prior to our stay, i called them a couple of days before as we had not received any information on what to do when we got to barcelona. we had to go to an address in the middle of the night (as that's when we arrived) which looked closed, and had to pay everything upfront before even seeing the apartments, we were not 100% happy about doing this. we were also told that we would get the deposit we paid on our credit cards back within 2-3 days if there was no problems. now they are saying it could take 1-1.5 months unless we provide a load of extra details which i am not happy about doing. not the service we were expecting to be honest. the apartment was a lot smaller than advertised, one of our showers was not attached to the wall and the other didn't work fully - i.e. went hot and cold throughout the shower. we thought the area was slightly dodgy, a lot of taxi drivers would not take us there, and myself and a friend were mugged on the corner to placa de sant miquel - next to out aprtments.